Penny Price Aromatherapy Ltd Reviews 

525
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall quality of the essential oils, soothing body lotions, and natural therapeutic products that consistently provide effective daily pain relief. Consumers also highlight the knowledgeable and friendly staff members, alongside the remarkably prompt and efficient delivery service that consistently ensures all purchases arrive securely packaged. However, some people mentioned minor inconveniences regarding customer order communication, slow shipping speed, and missing delivery tracking details for parcels. A few customers also noted occasional issues with website information clarity, physical product usability, and frequent follow-up messaging after completing their purchase.

What people talk about most

Quality

Users describe positive interactions with quality, consistently highlighting the excellent oils, lotions, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting consistently fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have arthritis in both knees and would not be without the Penny Price Nurture Mobility Lotion, which has an immediate soothing effect when applied. I use it twice daily on a regular basis and mor... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, helpful staff. Amazing quality. Have been buying aromatherapy products and training with Penny Price for years, and will do for many more.

Company replied

Rated 5 out of 5 stars

Great company, find delivery slow, would pay extra for urgent delivery. Found website. Bit confusing and when clicked on item, didn't tell me what the oil was good for in enough detail

Company replied

Rated 5 out of 5 stars

I always love paying a visit to Penny Price Aromatherapy. When you walk in it smells amazing, you are well looked after by the friendly and helpful staff and the products are excellent quality!

Company replied


Company details

  1. Wellness Center

Information provided by various external sources

Penny Price Aromatherapy - Purveyor of the finest Essential Oils, Blends, Carriers, Aromatherapy Products and Skin Care. Buy online now.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

525 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(525)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Express Delivered!

I ordered a course book and needed it express delivery for the start of a course. It arrived in pristine condition, early the next day. THANK YOU.

April 22, 2025
Penny Price Aromatherapy Ltd logo

Reply from Penny Price Aromatherapy Ltd

We understand how crucial it is to get your materials on time for the start of a course, and we're so happy we could deliver exactly what you needed. Your kind words truly make our day. Thanks again for choosing us! 😊✨

Rated 5 out of 5 stars

Great quality oils

Great quality oils, good service, excellent packaging. Still buying despite retirement

April 22, 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you continue to appreciate the great quality of our oils, our service, and our packaging. 😊🌿

Rated 5 out of 5 stars

I wouldn't buy from anywhere else.

I have been an aromatherapist since the late 1980s. I only buy my products from this company because they are professional and I can guarantee the essential oils I buy are good quality.

April 15, 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your continued trust and loyalty—it truly means the world to us. We're honored to be your go-to source for high-quality essential oils. We're committed to maintaining the standards you’ve come to rely on and look forward to supporting your work for many more years to come.😊💕

Rated 5 out of 5 stars

Love all my face products that arrived…

Love all my face products that arrived 😊. I've been ordering oils and family body products for 20yrs are now - Thank you Penny Price.💕

March 24, 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your continued support over the years! We're so happy to hear you're loving your face products 😊🌿 It means the world to us that you've trusted Penny Price for 20 years – truly amazing! 💕 Here's to many more years of natural wellness together 🌸✨

Rated 5 out of 5 stars

Great products and service

I’m enjoying using the aromatherapy blends. They are high quality and I get good feedback from my clients too.
I got first class service and a speedy delivery. Highly recommended!

March 6, 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your kind words! 🌿 We're thrilled to hear you're enjoying the blends and that your clients are loving them too. It's wonderful to know our service met your expectations — we truly appreciate your support and recommendation!🥰

Rated 5 out of 5 stars

The essential oils are top quality

The essential oils are top quality, the staff are friendly and knowledgable and the delivery is super fast. What is not to like?!

March 4, 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your lovely feedback! We're thrilled to hear you're happy with the quality of our oils, our team, and the speedy delivery. We truly appreciate your support! 😊💖

Rated 5 out of 5 stars

Professional and friendly customer…

Professional and friendly customer service as always, and quality products!

February 24, 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much! We're so glad to hear you’re happy with both our service and products – it really means a lot to us. Looking forward to helping you again !😊💖

Rated 3 out of 5 stars

The quality of Penny Price Aromatherapy…

The quality of Penny Price Aromatherapy products is generally good, and orders are handled efficiently. While service is reliable, some aspects could improve.

March 14, 2025
Unprompted review
Penny Price Aromatherapy Ltd logo

Reply from Penny Price Aromatherapy Ltd

Hi Harshi, thank you for your review – we appreciate all feedback here at Penny Price and are happy to hear that you are mostly pleased with the products and service we offer to you. I have tried to find you on our system to contact you directly about the improvements we could make but I was unable to do so. If you could please email me at hello@penny-price.com with this further feedback I would be very grateful. I look forward to hearing from you. Thank you, Veronica

Rated 5 out of 5 stars

Always a great service and quality…

Always a great service and quality products -thank you 🙏

February 4, 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your kind words! 😊 We're thrilled to hear that you’re happy with our service and products. Your support means the world to us! 🙌💖

Rated 5 out of 5 stars

Fantastic pure high quality products

Fantastic pure high quality products

January 28, 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you for your wonderful 5-star review! ⭐ We're thrilled that you appreciate our pure, high-quality products. Your support means so much to us, and we look forward to serving you again! 🌿😊

Rated 5 out of 5 stars

Quality essential oils and great…

Quality essential oils and great service.

January 10, 2025
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Reply from Penny Price Aromatherapy Ltd

We truly appreciate your feedback! It’s wonderful to hear you’re enjoying our essential oils and service. We’re always here to help!😊

Rated 5 out of 5 stars

Fantastic products

First time I’ve ordered from you & it won’t be the last. Really impressed with the quality of the products (I bought essential oils, facial oil, creams & massage oil). The price of the products is comparable, delivery was prompt and I’m really enjoying using the products, my clients are too! Thank you

December 3, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for your kind words! We're thrilled you and your clients are enjoying our products. We look forward to helping you again!

Rated 5 out of 5 stars

Lovely Products

Lovely Products, bought the breathing cream for my aunt who really struggles and she has found this made a huge difference. Very easy to order from the website and quick delivery. Thank you.

December 3, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for a lovely 5* review. We are so pleased that your Aunt has found our Nurture breathing lotion helpful! Please send her our best wishes

Rated 5 out of 5 stars

The Best essential oils that I have used over the last 20 years


"I’ve been using Penny Price essential oils and products for a while now, and I’m consistently impressed with their quality and effectiveness. The oils are beautifully pure, with vibrant aromas that feel authentic and natural.

Their product range is thoughtfully curated, offering everything from classic favorites to unique blends that meet a variety of needs. Whether I’m using them for relaxation, therapeutic purposes, or simply to enhance my living space, they never disappoint.

What sets Penny Price apart is the care and expertise that goes into each product. You can tell they are passionate about what they do and committed to delivering the best to their customers.

Highly recommend to anyone looking for exceptional essential oils and aromatherapy products!"

November 6, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you Susan for this outstanding review! We are so pleased that you have found a brand that you are so satisfied with! We care about each and every one of our products and we are so pleased that this has been reflected in your enjoyment of our products!

Rated 5 out of 5 stars

The best

Easy and fast

November 4, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you, we are glad that you have found the service fast and reliable!

Rated 5 out of 5 stars

Trustworthy supplier

Jojoba is wonderful as face oil for my skin !
Non-greasy but moisturising and balancing!

September 10, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for your review - we're so glad you are finding our Jojoba oil so useful

Rated 5 out of 5 stars

Always excellent service

Always excellent service , quality products and good value fir money thank you

August 20, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for such a lovely review of our wonderful team and products! We are so pleased you are enjoying them! Thank you Melanie!

Rated 5 out of 5 stars

Great service

Great service, fast delivery, super products

July 30, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for this wonderful 5* review.

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