Penny Price Aromatherapy Ltd Reviews 

525
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall quality of the essential oils, soothing body lotions, and natural therapeutic products that consistently provide effective daily pain relief. Consumers also highlight the knowledgeable and friendly staff members, alongside the remarkably prompt and efficient delivery service that consistently ensures all purchases arrive securely packaged. However, some people mentioned minor inconveniences regarding customer order communication, slow shipping speed, and missing delivery tracking details for parcels. A few customers also noted occasional issues with website information clarity, physical product usability, and frequent follow-up messaging after completing their purchase.

What people talk about most

Quality

Users describe positive interactions with quality, consistently highlighting the excellent oils, lotions, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting consistently fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have arthritis in both knees and would not be without the Penny Price Nurture Mobility Lotion, which has an immediate soothing effect when applied. I use it twice daily on a regular basis and mor... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, helpful staff. Amazing quality. Have been buying aromatherapy products and training with Penny Price for years, and will do for many more.

Company replied

Rated 5 out of 5 stars

Great company, find delivery slow, would pay extra for urgent delivery. Found website. Bit confusing and when clicked on item, didn't tell me what the oil was good for in enough detail

Company replied

Rated 5 out of 5 stars

I always love paying a visit to Penny Price Aromatherapy. When you walk in it smells amazing, you are well looked after by the friendly and helpful staff and the products are excellent quality!

Company replied


Company details

  1. Wellness Center

Information provided by various external sources

Penny Price Aromatherapy - Purveyor of the finest Essential Oils, Blends, Carriers, Aromatherapy Products and Skin Care. Buy online now.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

525 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(525)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the quality and the price

I love the quality and the price, delivery is always quick 👍👍 I use it for professional services and myself 🥰

July 23, 2024
Penny Price Aromatherapy Ltd logo

Reply from Penny Price Aromatherapy Ltd

We are so pleased that you and your clients enjoy our products! Thank you for this lovely review.

Rated 5 out of 5 stars

Confidence when ordering from Penny Price.

When I order from Penny Price I can be confident the order will be dealt with promptly and efficiently. I am equally confident that the quality of the oils is genuine. No hesitation in recommending Penny Price aromatherapy oils.

July 8, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you, Mr Chamberlain! This is a wonderful review. We are so happy that you are pleased with our products and service.

Rated 5 out of 5 stars

Excellent quality

The quality of essential oils is excellent.

July 8, 2024
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Reply from Penny Price Aromatherapy Ltd

wonderful to hear that you are enjoying the quality of our essential oils. We love them too!

Rated 5 out of 5 stars

Amazing products

Amazing products, fair price, beautiful work, strongly recommended

July 5, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for such a lovely review. We strongly believe in a fair price making our products accessible to all. We are so pleased you are enjoying them!

Rated 5 out of 5 stars

I always find Penny Price oils to be…

I always find Penny Price oils to be good quality.
My last order was mistakenly delivered to an aromatherapist with the same name. They bent over backwards to rectify the situation very quickly. I appreciate their high standards of customer service.

May 29, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you Elizabeth, for this lovely review. We will always do our best to rectify any rare mistakes swiftly with as little hassle to our customers as possible. We are so pleased that you love the oils as much as we are proud of them!

Rated 5 out of 5 stars

Great

As always, high quality products you know you can trust. Great support and communication from company regarding delivery and products to follow.

May 21, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you Joanna for this fantastic review. We are so glad we were able to rectify the parcelforce error swiftly and to your satisfaction for you! We hope you enjoy the products.

Rated 5 out of 5 stars

English Lavender is lovely.

English Lavender is lovely.

Penny's mobility lotion has a lovely aroma from a welcoming synergy. Have been applying it every day to a family members back. They really like the aroma. It has a very cooling effect.

June 28, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for this wonderful review of our mobility lotion! We may be biased bit it is our personal favourite!

Rated 5 out of 5 stars

Products are all wonderful

Products are all wonderful . Customer service is the best

April 30, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for a lovely 5* review. We are so pleased you are happy with the products and our fantastic team!

Rated 5 out of 5 stars

Always helpful and good service with…

Always helpful and good service with plenty of advice at hand should it be needed. Fantastic quality!

April 5, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your lovely 5* review of our products and service. We are so pleased you love them as much as we do!

Rated 5 out of 5 stars

I am well pleased with the products…

I am well pleased with the products that I purchased at that time because of the presentation and quality of service the company offers. In all I had an excellent experience and also I love the smellies I have given some as present and used some for myself. The aromatherapy oil is absolute ly fantastic and last for quite a long time, smell divine. I continue to browse through from times to times to have a look at different products which I would like to have a try. I definately will purchase more soon . Great company that sells good quality stuff and offers advice on all their goods.

March 21, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for this stunning review, Marie! We are so pleased that you are happy with the products, services and we are so happy that you are smelling divine!

Rated 5 out of 5 stars

Fast and easy

I ordered a few essential oils from Penny Price Aromatherapy and so glad I used them.
The order was processed very quickly, and posted out.
I received the parcel within a few days (well before order was due) and the oils were wrapped securely.
No spills or spoils.
I will definitely use again.

February 14, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for this wonderful 5* review. We are so pleased you are happy with the products and service! We look forward to your future orders

Rated 5 out of 5 stars

Excellent!

Great products & packaging and customer service always really helpful. Delivery always super fast too.

January 30, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you Dianne! It is always a pleasure to provide you with our fantastic products!

Rated 5 out of 5 stars

Excellent service

Excellent service. Always. Well packaged. Quick delivery.

January 31, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you, Kerie for this amazing review! We are so pleased you are happy with our service

Rated 3 out of 5 stars

I ordered the linden (lime) blossom…

I ordered the linden (lime) blossom absolute which is a relatively rare oil and not available from most suppliers. I have used it before in my practice in a gentle, floral healing blend. Unfortunately, the scent was not as expected, it was too overpowering and sharper and not as gentle and floral as expected.

January 25, 2024
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Reply from Penny Price Aromatherapy Ltd

Hello Veronika, Thank you for your review. I am sorry you are not 100% satisfied with the aroma of the Linden Blossom. As with all essential oils there can be slight variations in the batches to do with sunlight, soil differences, location the harvest and no two plants are the same. We do hope that you were happy with the other products supplied by Penny Price Aromatherapy.

Rated 5 out of 5 stars

I love shopping on line for your…

I love shopping on line for your aromatherapy oils & other products, the selection is great & they are very refined. The service & delivery is prompt,excellent !!

January 9, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you for the most wonderful review! We are so pleased that you are continuing to enjoy our products and services.

Rated 5 out of 5 stars

Lovely products

Lovely products. Arrived quickly.

January 3, 2024
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Reply from Penny Price Aromatherapy Ltd

Thank you, Linda. We are so pleased you were happy with the speedy service and the products

Rated 5 out of 5 stars

Mens sandalwood face balm

Excellent product, reasonably priced & excellent service

November 25, 2023
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Reply from Penny Price Aromatherapy Ltd

Thank you for this excellent review Martin. We pride ourselves on our products and service. We are glad you have had an good shopping experience with PPA!

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