I have arthritis in both knees and would not be without the Penny Price Nurture Mobility Lotion, which has an immediate soothing effect when applied. I use it twice daily on a regular basis and mor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast delivery, helpful staff. Amazing quality. Have been buying aromatherapy products and training with Penny Price for years, and will do for many more.
Company replied
Great company, find delivery slow, would pay extra for urgent delivery. Found website. Bit confusing and when clicked on item, didn't tell me what the oil was good for in enough detail
Company replied
I always love paying a visit to Penny Price Aromatherapy. When you walk in it smells amazing, you are well looked after by the friendly and helpful staff and the products are excellent quality!
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Company details
Information provided by various external sources
Penny Price Aromatherapy - Purveyor of the finest Essential Oils, Blends, Carriers, Aromatherapy Products and Skin Care. Buy online now.
Contact info
Maple Drive, LE10 3BE, Hinckley, United Kingdom
- 01455 251 020
- sales@penny-price.com
- penny-price.com
4.7
Excellent
525 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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You cancelled my order
You cancelled my order. Don’t advertise products if you don’t have them in stock.
November 26, 2023
Reply from Penny Price Aromatherapy Ltd
Hi Kelly, Thank you for getting in touch. Unfortunately the burners flew off our shelves with the offer we had on with the £2 burners when ordered with essential oils. We are sincerely sorry for your disappointment.
I always get good service
I always get good service and the products are superb. I really trust that all will be well when I order from Penny Price.
I am diffusing the blended oil Peace in my hallway to welcome visitors. I get lots of comments about how good it smells. Thank you to the Team. Xx
November 10, 2023
Reply from Penny Price Aromatherapy Ltd
Thank you for your lovely review, Sylvia. We are glad your visitors to your home are also enjoying our products.
Well packaged all recyclable good…
Well packaged all recyclable good quality carrier oils. Delivered within a few days of ordering (NE Scotland)
December 20, 2023
Reply from Penny Price Aromatherapy Ltd
Thank you for your wonderful review, Gillian. We are so pleased you had a speedy delivery. PPA are very environmentally friendly with our packaging. We hope you continue to enjoy our products.
Great service
Parcel arrived on time, well packaged and with every product/documentation to the usual high standard. Great service as always.
November 6, 2023
Reply from Penny Price Aromatherapy Ltd
Thank you Sandra for your 5* review. We are so pleased that you are having continued fabulous service from PPA. Thank you for your continued custom.
All I ordered came on time and were…
All I ordered came on time and were packed safely
October 28, 2023
Reply from Penny Price Aromatherapy Ltd
Thank you Karen for your 5* review. We are so happy that all of your order arrived safely and timely!
I always phone in my order and the…
I always phone in my order and the staff are very helpful and efficient.
October 20, 2023
Reply from Penny Price Aromatherapy Ltd
Thank you for this lovely 5* review Katharine. It is always a pleasure to receive a telephone order and to get to have a talk to our much valued customers.
Great service ⭐️ Excellent products
October 20, 2023
Reply from Penny Price Aromatherapy Ltd
Thank you for the lovely gold star Kathleen! We are so pleased you are enjoying the products and the service of our fantastic team!
Reply from Penny Price Aromatherapy Ltd
Thank you for the fabulous review Nicki. We are so glad you had a speedy delivery and are enjoying the products. You are most welcome!
Reply from Penny Price Aromatherapy Ltd
Thank you so much for your lovely review, we really appreciate it. Take care and have a lovely day, Ellie
I am very disappointed the bottle of…
I am very disappointed the bottle of (Yarrow )essential oil leakage again. Please review the design of lid. Thank you!
September 21, 2023
Reply from Penny Price Aromatherapy Ltd
Dera Esther, thank you for your review. I am sorry to hear your oil has leaked again and can assure you this is something we are looking into with some urgency - we dont want to waste a single drop of our precious oil and so are doing some extensive tests on a new lid which may be suitable and meet the new safety guidelines. i hope you can give us another chance in the future once this has been rectified.
Have a wonderful day,
Ellie
Great products. Prompt service.
I received the products quickly. My favourite base oil is the apricot oil. It is rich and beautiful to use leaving the clients skin moisturised but not too oily.
September 14, 2023
Reply from Penny Price Aromatherapy Ltd
Thank you Dawn for your lovely review, we're happy to hear that everything arrived with you quickly and that you love our apricot oil. Have a fantastic weekend, Ellie
Reply from Penny Price Aromatherapy Ltd
Hi Sheila, absolutely love the slogan! Thank you very much. Have a great day, Jasmine
Oils perfect as usual.I was…
Oils perfect as usual.I was disappointed in the length it took to reply to my emails concerning my order which had not arrived.
August 17, 2023
Reply from Penny Price Aromatherapy Ltd
Hi Shiela
Thank you for your review, and apologies for the legnth of time it took for us to respond to your original email - we always value honnest feedback as this helps us to improve our services and will be looking into this moving forwards.
Have a great day, Ellie
Best place to buy aromatherapy supplies
Easy to find stuff in the website, amazing range of aromatherapy products and excelent quality. Products arrived quickly and well packaged. Definitely recommend !
August 6, 2023
Reply from Penny Price Aromatherapy Ltd
Hi Aline, thank you for your wonderful review, we're so pleased you are happy with our webiste, products and quality.
Have an amazing day
Ellie
I have already written a review
I have already written a review. Why are you asking for another one. It was nice talc.
July 25, 2023
Reply from Penny Price Aromatherapy Ltd
Hi Alison, thak you for writing us another lovely review, we do appreciate it. Please know that the review request is automated and we do not expect you to review us every time, but we are always happy when you do.
Have a fantastic day, Ellie
Essential oils of exceptional quality…
Essential oils of exceptional quality and great customer service.
July 29, 2023
Reply from Penny Price Aromatherapy Ltd
Wow, thank you for your lovely review, I will pass this onto the customer service team. Best wishes, Ellie
I made the purchase and did not receive…
I made the purchase and did not receive the product, the carrier does not respond and I do not have an estimated date of receipt and I do not know what happened.
July 10, 2023
Reply from Penny Price Aromatherapy Ltd
Hi Priscilla, Im sorry you have not yet recieved your order yet, if you could email me directly - ellie@penny-price.com - i would be very happy to look into this for you.
Thank you, Ellie
Good quality reasonable price
June 17, 2023
Reply from Penny Price Aromatherapy Ltd
Thank you Jo, have a wonderful weekend
Reply from Penny Price Aromatherapy Ltd
Hi Diane, thank you for your review, we really apprecaite your feedback. Have a great weekend, Ellie
Fast delivery and i use black peper oil for massage,it is very good.
Fast delivery,and I use black peper oil for massage,it is very good.
June 2, 2023
Reply from Penny Price Aromatherapy Ltd
Hi Joao, thnak you for your feedback, we love Black pepper for a warming massage here too, have a great dat, Ellie
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