Penny Pension Reviews 659

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more

Company replied

Rated 5 out of 5 stars

I’ve said for a long time that there should be a way of finding old and existing pensions based on your National Insurance number. Thanks to Penny, in a matter of days, I know all I need to know about... See more

Company replied

Rated 3 out of 5 stars

What they Don't Tell You is if you want to access your Pot at 55 in a lump sum it will take between 3 to 6 months for you to receive the Funds as apparently they're more setup for Saving for Retireme... See more

Company replied

Company details

  1. Pension Office
  2. Non-Bank Financial Service

About Penny Pension

Written by the company

Penny finds and transfers your old pensions


You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡

Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

659 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Penny Pensions an excellent choice.

Penny turned out to be an excellent choice when looking for a fund to accommodate my various pensions.
The process is really straightforward and Penny chased any delayed transfers.
The team there are very proficient and communication is fast.
Thanks to Penny I accrued a worthwhile fund.

May 30, 2025
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hi Neil,

Sorry for the slow response getting back to you on this review, lots of transfers need chasing!

Thanks ever so much for this great feedback. We're pleased you were able to use Penny to consolidate your pots and now can see your fund growing nicely to plan for future retirement. 😎

All the best,
Team Penny

Rated 5 out of 5 stars

User friendly

I only downloaded the app about a week ago but already they've located 3 of my pensions. Communication/prompts on the app are very user friendly and understandable. For someone with little pension knowledge it's been a huge help.

Used the live chat today and the responses were clear and prompt.

May 29, 2025
Unprompted review
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Reply from Penny Pension

Hi Kelly,

Thanks for this lovely review. 😊

In the complicated and messy world of pensions, simplicity is key. 🔑

We hope you keep enjoying the app!

Rated 4 out of 5 stars

Recently moved across to Penny

Recently moved across to Penny from Pension Bee. Everything has been quite quick so far. More being built into the app will help greatly.

May 24, 2025
Penny Pension logo

Reply from Penny Pension

Good afternoon Warren,

Thank you for making the switch!

Yep, watch this space. Plenty of more features coming to the app this year. 🚀

Rated 5 out of 5 stars

Using penny has given me peace of mind.

Using penny has given me complete peace of mind, locating pensions id forgotten about, placing them all into one place.
Everything about this app is professional and easy to use. I highly recommend

May 23, 2025
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Reply from Penny Pension

That's exactly what we aim for here at Penny!

Peace of mind through finding and consolidating your pensions. 🧘🏾‍♂️

We hope you can grow your funds and plan for retirement with ease through us.

Rated 5 out of 5 stars

Penny has been great in finding my…

Penny has been great in finding my pensions so far. It’s good to see what I have so far in my pension pot.

May 23, 2025
Penny Pension logo

Reply from Penny Pension

Hey Elle,

Wonderful to hear we've been able to help track those pensions down 🔎

Rated 3 out of 5 stars

Easiness of process

It was easy to find and use their ap, fast and quick answers, up to 4 weeks would of got more but harder to navigate putting a review on for them

May 9, 2025
Unprompted review
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Reply from Penny Pension

Thanks for your feedback, Shirley

Rated 5 out of 5 stars

Excellent from stsrt to finish

Excellent from stsrt to finish. Hassle free. Responded to any queries quickly and efficiently. 100% recommend.

April 1, 2025
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Reply from Penny Pension

Thank you very much for the glowing feedback 🤩

Team Penny 🫡

Rated 5 out of 5 stars

I had three pensions from different…

I had three pensions from different companies, I contacted penny account and transferred all three into one manageable account!! It was swift and easy glad I did it !! Thankyou

March 29, 2025
Unprompted review
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Reply from Penny Pension

Pension Consolidation done right! 💪

Great to have you as a Penny Pension customer Sam.

Rated 5 out of 5 stars

Great service

Great service. Timely responses to any queries I have. Friendly personal service puts you instantly at ease. Would highly recommend.

February 23, 2025
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hey Andrew,

Thanks for such a great personal review! Our customer support staff always try to go the extra mile and are there whenever you need them. 💬

All the best,
Team Penny

Rated 5 out of 5 stars

Very easy and simple to transfer

Very easy and simple to transfer , found all my pensions in the first couple weeks. Would highly recommend!

February 21, 2025
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Reply from Penny Pension

Good afternoon,

Great to hear you were able to consolidate your pensions in a swift and simple way through Penny. ✅

Have a great weekend 🙂

Rated 5 out of 5 stars

Easy to follow

Simple and easy to set up gives all the information you need the app is helpful and puts all your pensions into one so you get a total of all your pensions

February 17, 2025
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Reply from Penny Pension

Thank you for the spot on summary Learna 👏

Find > consolidate > manage all your pensions with the Penny app. 📱

All the best,
Team Penny 😎

Rated 5 out of 5 stars

Super easy and super quick

Super easy and super quick! Now being able to see all my pensions in once place is brilliant

February 18, 2025
Penny Pension logo

Reply from Penny Pension

Hey Stephanie!

Yep, let the Penny app do the heavy admin lifting in getting your pensions consolidated. 🏋🏽‍♂️

Awesome to have you onboard. 🫡

Rated 5 out of 5 stars

All my pensions in one area gives me…

All my pensions in one area gives me confidence for the future. Great advice and easy to search for lost pensions .

February 18, 2025
Unprompted review
Penny Pension logo

Reply from Penny Pension

Thanks for the feedback,

We agree, getting scattered pensions organised and in one place is like lifting a weight off your shoulders allowing you to plan a comfortable retirement.

All the best,
Team Penny

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