I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... See more
Company replied
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See what reviewers are saying
I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more
Company replied
I’ve said for a long time that there should be a way of finding old and existing pensions based on your National Insurance number. Thanks to Penny, in a matter of days, I know all I need to know about... See more
Company replied
What they Don't Tell You is if you want to access your Pot at 55 in a lump sum it will take between 3 to 6 months for you to receive the Funds as apparently they're more setup for Saving for Retireme... See more
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Company details
About Penny Pension
Written by the company
Penny finds and transfers your old pensions
You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡
Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.
Contact info
Unit 4.6 Paintworks, Bath Road, BS43EH, Bristol, United Kingdom
- 020 3535 0318
- office@pennypension.com
- pennypension.com
4.7
Excellent
659 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend
Great experience! Very quick and easy to navigate, great communication from the team
February 17, 2025
Reply from Penny Pension
Hey Daniel,
Thanks for glowing review! It is fantastic to hear how the app and our team have made managing your pensions much more simple.
Thanks,
Team Penny 🙂
Reply from Penny Pension
Thanks for the top review Tomasz!
Reply from Penny Pension
Fantastic to hear you are very pleased with Penny helping find and combine your pensions. ✌️
Amazing app
The app is very simple and easy to navigate.
Pension's were found fast and customer service is very friendly and helpful.
February 11, 2025
Reply from Penny Pension
Hey Tiff,
Thanks for the five stars! I'll share your comments with the customer support team. 🙂
Have a great day!
Penny pensions process was Simple…
Penny pensions process is so simple they take control and find you pensions. Locate and source all from previous jobs, which was my aim as I had contracted pensions from different jobs. All now in one place secure and growing with good visibility from the app, which is updated regularly. All I advise is give yourself as an individual time to get your pensions sorted, as it’s not a quick process (mine took around a year to finally complete transfers) and beneficial to have them ready for when retirement comes. Also it’s worked as a good aid to see if your pension pots are the value they should be. Couldn't rate penny pensions enough highly recommend 👍
February 7, 2025
Unprompted review
Reply from Penny Pension
Hi Ad,
We are so grateful to have you as a Penny Pension member and a wonderful advocate. Good point on transfers, we will always try to make this as simple as possible but some providers will always have very drawn out cumbersome paper based transfer procedures that can't be avoided.
All the best,
Team Penny ✌️
Great company there are finding all my…
Great company there are finding all my old pensions already found one I forgot about and just waiting g on all the other pensions out there. Highly recommend Penny.
February 3, 2025
Unprompted review
Reply from Penny Pension
Hi Keith,
Great to hear you are enjoying using the Penny app. You can always reach out via live chat to our customer service team who can help with any pensions not yet found. 🔎 💬
Cheers,
Team Penny
It can find my old address
It can find my old address , so this won’t work. The address still exists. I can’t use this app.
February 1, 2025
Unprompted review
Excellent absolutely fantastic and so…
Excellent absolutely fantastic and so easy , give it a go. Found pensions i forgot i had
January 23, 2025
Unprompted review
Reply from Penny Pension
That's brilliant to hear Lee!
We love re-uniting people with some lost money. 💰
No better feeling than finding a pension. 🥳
Reply from Penny Pension
Nice one Charlie!
Have a dope weekend.
😎 😎 😎
I’m very new to this site but it’s…
I’m very new to this site but it’s seems very easy to use. I needed to add an address and they did it very quick and efficiently
January 17, 2025
Unprompted review
Reply from Penny Pension
Thanks for the review Hazel.
We hope you are still liking the Penny app.
All the best,
Team Penny ✌️
Super quick and easy to use
Super quick and easy to use, really helpful when you have minimum information. Even if you dont know what companies you have pensions with, you can still run a search. I just wish they'd let you do searches on more than 5 companies as they have a cap on how many you can search.
January 15, 2025
Reply from Penny Pension
Thanks for the feedback and 5 stars!
If you have some more pensions you don't think we've found yet and want them to get transferred, please just drop our team a message on live chat and we'll get it all sorted. 📱👌
They might get 5 starts but if you over…
They might get 5 stars but if you over 65 then somehow they cant help you! Surely you can find info relevant to the NI. Then I understand
January 15, 2025
Unprompted review
Reply from Penny Pension
Hi Werner,
We have reached out to a few times via email. We are a regulated financial services business and as such are unable to offer our service to some customer groups.
We're working to develop our service to help those already in retirement (because it's so needed!), but presently (and regretfully) aren't able to.
We work hard to communicate this clearly in our marketing material and early in the customer journey.
We hope you'll reconsider your 1 star review given this item is, unfortunately, out of our hands.
Kind regards,
The Penny team
Amazing service They Go above and…
Amazing service They Go above and beyond.Highly recommended ⭐️⭐️⭐️⭐️⭐️
January 13, 2025
Unprompted review
Reply from Penny Pension
Thanks, Paul!
Fantastic service!
Fantastic service!
Excellent staff!
Great communication!
December 19, 2024
Unprompted review
Reply from Penny Pension
Thank you for the fantastic review, B J! We're thrilled to hear you found our service and communication excellent. —Penny member support
Responded in timely manner and not left waiting.
Has dealt with the issue in a timely manner.
December 6, 2024
Unprompted review
Reply from Penny Pension
Hi Adam,
Thank you for the feedback! We're pleased to hear that our team responded promptly and effectively.
—Penny member support
Quick, simple and very helpful.
After filling out a few simple details. You just set back and let Penny do all the work.
Quick responses if any questions.
December 9, 2024
Reply from Penny Pension
Hi Thomas,
Thanks for the wonderful review! We're delighted to hear that you found the process quick and simple.
Our team is always happy to help with any questions. 😊
—Penny member support
First time
First time dealing with penny and process have been very excellent and so easy to use. Quick turnaround when transfering pensions into one. Highly recommended
December 9, 2024
Reply from Penny Pension
Hi Daniel,
Thanks for the fantastic feedback! We're delighted to hear that your first experience with Penny has been excellent and easy. Happy to assist with a quick pension transfer. Thanks for recommending us! 👍
—Penny member support
What can you say put your details in…
What can you say put your details in sit back an the rest is done
Absolutely fabulous
December 5, 2024
Reply from Penny Pension
Hi Adrian,
Feet up and have cuppa, how pension finding should be done! ☕️
All the best,
Team Penny 👌
Reply from Penny Pension
Thanks for sharing your experience, Simon!
We're delighted to hear you're finding Penny easy to use, and that our response times have helped!
—Penny member support
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