I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more
Company replied
I’ve said for a long time that there should be a way of finding old and existing pensions based on your National Insurance number. Thanks to Penny, in a matter of days, I know all I need to know about... See more
Company replied
What they Don't Tell You is if you want to access your Pot at 55 in a lump sum it will take between 3 to 6 months for you to receive the Funds as apparently they're more setup for Saving for Retireme... See more
Company replied
Company details
About Penny Pension
Written by the company
Penny finds and transfers your old pensions
You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡
Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.
Contact info
Unit 4.6 Paintworks, Bath Road, BS43EH, Bristol, United Kingdom
- 020 3535 0318
- office@pennypension.com
- pennypension.com
4.7
Excellent
659 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are really there when you need it…
They are really there when you need it very helpful, easy understand, friendly, just brilliant
September 25, 2024
Unprompted review
Reply from Penny Pension
We really appreciate your lovely feedback 🫶
Our customer service team always go the extra mile.
Have a great weekend ✌️
Amazing service
Amazing service, found 2 pensions I didn't realise I had
September 25, 2024
Unprompted review
Reply from Penny Pension
We love stories like this!!
No better feeling than finding lost money. 💸
Recently joined
Recently joined , Penny are in process of moving my many pensions from different employers over to a single more manageable account
September 20, 2024
Unprompted review
Reply from Penny Pension
5 Stars, cheers Scott 🤩
Hopefully you'll soon have all your pensions safely in one place through your Penny app. 📱
All the best,
Penny team 😎
Hugely impressive
Penny has been hugely impressive. I knew I had an old pension out there, but not how to track it down. Penny found it for me, and supported me patiently and clearly as the original provider dragged its heels. They were always helpful, friendly and prompt with replies. My old pension is now safely into my Penny account – and proved to be worth almost £40,000! I’m delighted with Penny
September 4, 2024
Unprompted review
Reply from Penny Pension
Good evening Michael,
40k that's awesome news! Hopefully we can keep growing that pot for you.
Some older providers really don't like to make pensions easy. 😬
Great to have you on team Penny 👌
Penny are excellent just gave them all…
Penny are excellent just gave them all my information and they did the rest I recommend
September 12, 2024
Reply from Penny Pension
Thank you for the recommendation, Ian! 👍
—Penny member support
Reply from Penny Pension
Thank you, Daniel! Absolutely thrilled to hear you love the app! 🌟
—Penny member support
Dealt with Lianna and problem was…
Dealt with Lianna and problem was solved in seconds !!! ⭐️⭐️⭐️⭐️⭐️
September 11, 2024
Unprompted review
Reply from Penny Pension
Thanks for the fab review!
We're so happy to hear that Lianna was able to solve your problem so quickly.
The Penny member support team
Outstanding customer service
Great company with fantastic staff.
All staff were excellent, very polite informative and willing to help with all aspects. All my unanswered questions were answered explained and resolved.
Outstanding customer service.
I would recommend Penny Pension to everyone.
September 11, 2024
Unprompted review
Reply from Penny Pension
Thank you for the glowing review, Mr. Bell! We're delighted to hear that our team provided outstanding customer service and resolved all your questions. Your recommendation means a lot to us!
The Penny member support team
Very easy and very much like the…
Very easy and very much like the services they provide
September 6, 2024
Unprompted review
Reply from Penny Pension
Thank you for your review! We're delighted to hear you find Penny so easy to use.
Reply from Penny Pension
Thank you for your review, Tamsin! We're delighted to hear our Penny has been able to help you find your lost pensions. 🌟
—Penny member support
Did an app update today,and now all my…
Did an app update today,and now all my pensions have gone,just showing my State Pension.
After talking with Josh,he helped me though this problem,which was resolved quickly,Thankyou to the Team at Penny
September 4, 2024
Unprompted review
Reply from Penny Pension
Thanks for your review, Michael!
Penny is a really helpful!
Penny is a really helpful app to locate all your pensions and have them in one place. I had made a plan to ring around all my previous pension company's and get them all into one pot but I kept putting it off due to amount of time and effort it would take Penny Pensions has took all the stress of this away and done everything for me. So far I am impressed. I do recommend.
September 3, 2024
Reply from Penny Pension
Hi Karl, 👋
This is exactly why Penny was created. 💯
Take away the hard work and make pensions simple. 📱
Have a great week. 😎
Absolutely amazing service
Absolutely amazing service. Easy to use and transfer your pensions.
The customer service is second to none and they help you every step of the way.
Totally recommended 😁
August 30, 2024
Unprompted review
Reply from Penny Pension
Thanks for the lovely review Mark 😇
We'll share the kind words with our customer support team.
Awesome to have you as a Penny member!
Reply from Penny Pension
Hi there, 👋
Thanks for the 5 star review. We hope you keep enjoying the Penny app.
All the best,
Team Penny
So easy to setup
So easy to setup. Looking forward to being able to see all my pensions in one place.
August 29, 2024
Reply from Penny Pension
Thank you very much for the kind feedback Mr Timmins!
Transferred my pensions over quickly…
Transferred my pensions over quickly and it’s very informative and easy to use the app
August 29, 2024
Reply from Penny Pension
Hey Alan, 👋
Our software developers will be delighted to hear you found the app easy to use!
Enjoy your week. 😎
Reply from Penny Pension
Good afternoon Paula,
That's great to hear your transfer was completed quickly. 🏎️
We hope you are enjoying the app. 📱
Cheers,
Team Penny
Made it easy and simple
Made it easy and simple to round all my pensions into one place
August 29, 2024
Reply from Penny Pension
Thanks for the 5 stars Callum. 🤩
PennyPension delivers
PennyPension delivers: the easiest way to take all your pension contributions under one unified account.
Very easy and automated.
August 29, 2024
Reply from Penny Pension
Hi Alex,
We agree an automated flow in getting is the best way to consolidate pensions. 🤖
Low stress and quick results. ✅
Have a great week!
Reply from Penny Pension
Hi Philip,
Thanks for your review! We're delighted to hear you found the process easy and were pleasantly surprised by your pension findings. 😊
—Penny member support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.