Engraved Soft Touch Paragon Pen Reviews

Reply from Pens.com UK

Aug 7, 2026

Hello,

Thank you for sharing your experience with us. We are truly sorry to hear that you are not satisfied with your order and that your last experience with our company did not go well.
Your complaint was received and processed in July under the following reference number 1983998540. The order in question was placed online without any intervention on our part. For online orders, all specifications are selected by the customer (product, color, ink, imprint, etc.).
We apologize once again for the inconvenience. You are a loyal customer, and your feedback is very important to us. We have already applied the discount we agreed upon to ensure your satisfaction. We will contact you immediately regarding your new order.

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Reply from Pens.com UK

Jul 8, 2026

Hello,

Thank you for your kind review! We're delighted to hear that you found the quality to be good and the ordering process easy. It's wonderful to know the items were a perfect choice as free gifts for your community group. We truly appreciate your support and hope to serve you again in the future! 😊

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Reply from Pens.com UK

Mar 9, 2026

Thank you for your feedback!
We’re glad to hear you’re happy with the quality of the pens and the great price. We appreciate your support and hope to serve you again soon!
Pens.com

Reply from Pens.com UK

Nov 18, 2025

Thank you so much for your kind words! We’re delighted to hear you’re very happy with the pens and that our team made the experience friendly. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Pens.com

Reply from Pens.com UK

Nov 5, 2025

Thank you for your feedback, and we're sorry to hear that you still did not receive them yet. We've opened a support ticket for this issue (Ticket #1983912590) and have reached out to you , Kindly note that we have proceeded with the resolution and we will be reaching you out again to confirm everything. We understand how important the design is, and we’re committed to make it right for you.
Thank you
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Reply from Pens.com UK

Oct 29, 2025

Thank you so much for your kind words!
We're thrilled to hear that you're impressed with both the Ombré Alpha Pen and our service. It’s always rewarding to know our products are meeting expectations in both style and performance. If there's anything else we can assist you with, please don’t hesitate to reach out!
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Reply from Pens.com UK

Oct 29, 2025

Thank you so much for your kind words! We're thrilled to hear that you’re happy with the product and that your customers love them that’s the best feedback we could hope for.
If there’s anything more we can do to support your future orders, we’re always here to help.
Pens.com

Reply from Pens.com UK

Sep 3, 2025

Thanks so much for your feedback! We're glad to hear you liked the pens overall.

We’ve noted your comment about the personal printing size it’s helpful to know, and we’ll keep that in mind for future improvements. Otherwise for future references, feel free to reach out to our sales team so that they can help you with a visual proof where you can have a look at the design and discuss some options to maybe enlarge or adjust the imprint.

We appreciate you taking the time to share your thoughts!
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Reply from Pens.com UK

Aug 15, 2025

Thank you so much for your insightful feedback! We're delighted to hear that you found the pens to be worth the investment. We agree the weight, quality printing, and premium feel really do set them apart from typical plastic options.

It means a lot to us that you’d recommend them to others looking for something with a bit more class and substance.
We truly appreciate your support and look forward to serving you again!
Thank you for your support!
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Reply from Pens.com UK

Jul 23, 2025

Thank you for your feedback we're glad to hear you're pleased with the pens!

We understand your concerns about the delivery time and appreciate you bringing it to our attention.

After investigating the matter, we can confirm that your order was delivered within the turnaround time of our standard shipping. That said, we've placed a note under ticket number #1983878636 to ensure your experience is properly documented and reviewed.

Your satisfaction is important to us, and we're always working to keep things smooth and timely.
Thank you again for your support!
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Reply from Pens.com UK

Jun 9, 2025

We truly appreciate your feedback! It's fantastic to hear that you're pleased with the reliability and quality of the product. We take pride in offering items that deliver both excellence and dependability. Your support means a great deal to us, and we're honoured to continue serving you with products that meet your expectations!
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Reply from Pens.com UK

Jun 9, 2025

Thank you for sharing such fantastic feedback! We're delighted to hear that our pens have exceeded expectations, offering a luxurious feel and a smooth writing experience. It’s wonderful to know they complement your branded notepad set perfectly and have been well received by your hotel guests. We truly appreciate your support and are honoured to be part of your thoughtful hospitality!
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Reply from Pens.com UK

Apr 17, 2025

Thank you for your wonderful feedback! We're thrilled to hear that you're pleased with the writing experience and the emblem on the Metal Soft Touch Paragon Pen. If you need anything or have further questions, don't hesitate to contact us anytime!
Pens.com

Reply from Pens.com UK

Apr 1, 2025

Thank you for your kind words! We're thrilled to hear that you're happy with the quality of the Metal Soft Touch Paragon Pen and the seamless service. Your satisfaction is our top priority, and we look forward to serving you again soon!
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Reply from Pens.com UK

Mar 18, 2025

Thank you for your feedback! Your satisfaction is our priority, and we’re here if you need anything else!
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Reply from Pens.com UK

Mar 5, 2025

Thank you for your wonderful feedback! We aim to offer products that deliver both value and performance, and we're glad it's meeting your expectations. If you ever need anything or have any questions, feel free to contact us anytime. We’re here to help!
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Reply from Pens.com UK

Jan 23, 2025

Thank you so much for your positive review! We're thrilled to hear that you're happy with both the value and the engraving quality. We truly appreciate your feedback and look forward to serving you again in the future!
Pens.com

Reply from Pens.com UK

Jan 16, 2025

Thank you for your feedback! We apologize for the mix-up with the ink color – we understand how important it is to get the right one. We’re glad to hear that you were satisfied with the quick delivery and quality of the Metal Soft Touch Paragon Pen. If you need any assistance, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again!
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Reply from Pens.com UK

Dec 23, 2024

Thank you for your positive feedback! We strive to offer the best products at competitive prices, and we’re thrilled it met your expectations. If you need any further assistance, don’t hesitate to reach out!
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Reply from Pens.com UK

Dec 19, 2024

Thank you for your great feedback! If you need anything else, feel free to reach out anytime!
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