Sold by Pens.com UK
The information on this page is based solely on product reviews written by customers of Pens.com UK via Trustpilot.
Brand: Pens.com
MPN: LPU
Good quality pens and personalisation good
Reply from Pens.com UK
Thank you for your feedback! We’re delighted to hear that you're satisfied with the quality of the Metal Soft Touch Paragon Pens and the personalization.
We look forward to serving you again in the future!
Pens.com
Good value and a very good priduct
Reply from Pens.com UK
Thank you for your positive feedback! We’re glad to hear you find the product to be good value and of high quality. Should you need any assistance, please do not hesitate to reach out.
Pens.com
Disappointed. Some broke.writhing missing on others.
Reply from Pens.com UK
Thank you for your feedback! I’m sorry to hear that you’re disappointed with the Metal Soft Touch Paragon Pen. It’s concerning to learn that some pens arrived broken and that others were missing writing functionality. We take quality issues seriously, and I appreciate you bringing this to our attention.
A request has already been submitted, and our customer care department is in contact with you. They’ve requested picture proof of the damaged items so they can dispatch this to our quality team for assessment and to help prevent such issues in the future. We’re still awaiting your reply, and we appreciate your cooperation in this matter.
Thank you for your understanding!
Pens.com
Good quality affordable pricing and order and delivery carried out in a prompt efficient manner. Thank you
Reply from Pens.com UK
Thank you for your positive feedback! We’re delighted to hear that you found the quality to be good, the pricing affordable, and that the order and delivery were prompt and efficient. Should you need any assistance, please do not hesitate to reach out.
Pens.com
very pleased except that at least two didnt have the engraving
Reply from Pens.com UK
Thank you for your feedback! I apologize for the missing engraving on two of the pens; that’s not the standard we strive for. We’d like to make this right for you. Please reach out to us, and we’ll be happy to assist!
Pens.com
A lovely pen that writes very well. Great value.
Reply from Pens.com UK
Thank you for the kind words! We’re thrilled you find the pen lovely and a great value. If you need anything else, we’re here to help!
Pens.com
Good for marketing purposes. Good quality and as described.
Reply from Pens.com UK
Thank you for your feedback! If you have any more thoughts or need further assistance, just let us know!
Pens.com
A very nice product which i would purchase again. Good value for money
Reply from Pens.com UK
Thank you for your positive feedback and for choosing our product. We strive to offer great value and quality, and we look forward to serving you again in the future! If you ever need assistance in the future or have any questions, please feel free to reach out.
Pens.com
Fabulous for gifts. Lasts ages. Fair price too. Nice to write with.
Reply from Pens.com UK
Thank you so much for your feedback! We strive to provide products that are not only functional but also enjoyable to use. If you have any requests or additional feedback, please don't hesitate to reach out to us.
Pens.com
If I had received them then I could rate them, but as far as I am aware they are sitting in a UPS warehouse in Essex, I have requested you chase this up.
Reply from Pens.com UK
Thank you for your feedback! I apologize for the inconvenience caused by the delay in receiving your order. Your concern has been promptly escalated to our logistics team, and they have initiated an investigation with UPS to resolve this issue swiftly. We're committed to ensuring your order reaches you as soon as possible. Thank you for bringing this to our attention, and please rest assured that we are actively working to resolve the situation. If you have any further concerns or require assistance, please don't hesitate to reach out.
Pens.com
Good quality at a reasonable price. Just the delivery charge seems excessive
Reply from Pens.com UK
Thank you for your feedback! Your input is valuable to us, and we'll take it into consideration as we strive to improve our services. If you have any further questions or suggestions, please feel free to let us know!
Pens.com
Good value
Reply from Pens.com UK
Thank you for your feedback! Providing quality products at affordable prices is important to us, and we're pleased that you recognize the value in what we offer. If you have any other comments or questions, feel free to let us know.
Pens.com
NSA’s happy with the product but the lettering can be a bit bold.
Reply from Pens.com UK
It's great to hear that the NSA is happy with the product! However, I understand your feedback about the lettering being a bit bold. If you have specific preferences or adjustments you'd like to make to the lettering.
Feel free to contact us and express your feedback about the bold lettering. We may provide solutions or offer alternatives to address your concerns. If you have further questions or if there's anything else I can assist you with, please let me know!
Pens.com
The product was of poor quality. Broken and poorly made I will not be buying from this company again
Reply from Pens.com UK
I'm sorry to hear about your unsatisfactory experience with the product, and I apologize for any inconvenience caused. We appreciate your feedback, and we take concerns about product quality seriously.
We'll investigate the issues you've encountered and work towards a resolution, which may include a refund or replacement.
We understand your decision not to purchase from us again, and we're committed to addressing your concerns and making improvements based on your feedback. Thank you for bringing this to our attention.
Pens.com
Fantastic product. Assorted colours was a big WIN with customers.
Reply from Pens.com UK
Thank you for your feedback! We are thrilled to hear that you find our product fantastic. We are delighted that the assortment of colours was a big win with your customers. Offering variety and options is important to us, and we are glad it resonated positively with your customers. Your satisfaction is important to us, and we appreciate your support. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out to us. We look forward to serving you again in the future.
National Pen
The pens are of good quality. We get feedback from our customers that they like the grip on them, also that they are great writers. The ink doesn t blot.
Reply from Pens.com UK
We're thrilled to hear that our pens are of good quality and that your customers appreciate the grip and writing experience they provide. It's great to know that the ink doesn't blot, ensuring a clean writing experience. Thank you for your positive feedback, and we appreciate your support. If there's anything else we can do to assist you or if you have any further comments, please let us know.
National Pen
