Sold by Pens.com
The information on this page is based solely on product reviews written by customers of Pens.com via Trustpilot.
Brand: Pens.com
MPN: MUG
Awesome job It’s printed on both sides just how I wanted it.
Reply from Pens.com
We truly appreciate you taking the time to share your experience William. It’s wonderful to know the customization turned out exactly as intended and that your order met your expectations. Thank you for choosing us and for your support, we look forward to helping with your future projects.
The mugs were perfection! The service and communication was excellent.
Reply from Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received which the communication and service is exceptional. We look forward to working with you again soon.
If you supply a quality logo they can deliver a quality mug. You can have a wrap around design or have a logo repeated twice where the logo would be in view holding the mug in either the right hand or left hand. Happy with purchase and would recommend.
Reply from Pens.com
Thank you for taking the time to share such thoughtful feedback Clark. We’re pleased to hear the final result met your expectations and that the design options worked well for your needs. Your insights and recommendation are truly appreciated, and we’re glad we could deliver a product you’re happy with.
The Design Wrap on the 12 oz Ceramic Mug is much appreciated. Our clients will be pleased. And truly thank Nikki Taylor for her assistance and coordination efforts.
Reply from Pens.com
Thank you for taking the time to share your experience Wanda. It’s great to know the final result made a strong impression and that your project was handled with care.
We’re especially pleased to hear that Nikki provided such attentive support throughout the process. We’ll be sure to pass along your kind recognition. Your feedback means a lot to us, and we truly appreciate your support.
This is not what I ordered. Very disappointed in this company and I will never order from you again!!!!
Reply from Pens.com
We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.
Poor quality product Service was horrible
Reply from Pens.com
Thank you for sharing your feedback Pablo, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention. An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.
WE love Them!! They were so nice I actually game my mom one for Mothers day and she loved it. Thank you Pens.com for your fast and great service.
Reply from Pens.com
Hello Lisa,
We strive to provide our customers with a seamless and enjoyable shopping experience, and it's wonderful to hear that we have met your expectations.
These represent my office well
Reply from Pens.com
We’re delighted to know the products reflect your workplace so well David. Thank you for trusting us to support your office and for sharing your experience.
They came out exactly as I ordered them. Very pleased!
Reply from Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received which is as ordered and we look forward to working with you again soon.
Thank you for your services. Looking forward to doing business with you in the near future.
Reply from Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received and we look forward to working with you again soon.
We love it!
Reply from Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality mugs received, and we look forward to working with you again soon.
good job on the cups,
Reply from Pens.com
Hello Michael,
Thank you for your positive feedback. Customers' feedback is very important to us, as this is a great way to let us know how we're doing and also be better able to improve our product.
Great customer service
Reply from Pens.com
Hello Kamal,
Thank you for your positive feedback. Customers' feedback is very important to us, as this is a great way to let us know how we're doing and also be better able to improve our product.
I would love to tell you but I still haven't gotten my mugs so I can't tell you what I think about it other than your service is horrible
Reply from Pens.com
Thank you for sharing your feedback Martha, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention.
An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.
Excellent product
Reply from Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received and we look forward to working with you again soon.
The logo was smaller than I expected, and the cups were dirty.
Reply from Pens.com
We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.
The product looks really good with the logo and imprint, and everyone seems to be happy with it. Pricing could have been a bit better, but, given the quality of the Mug and the imprint, we are quite satisfied with it.
Reply from Pens.com
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality mugs received which the logo and imprint. We look forward to working with you again soon.
Love my mugs!
Reply from Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality mugs received and we look forward to working with you again soon.
We loved gifting these mugs to our Advisory Team! Our logo image was crisp and beautiful. And customer service was great! They really worked with us to help create a perfect, quality mug for our team. Thank you so much!
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality mugs received which the logo looks crisp, beautiful and great customer service. We look forward to working with you again soon.
Love these mugs! Ordered them to give away as Christmas gifts to our customers throughout the month of December. They took my artwork and gave me a quote within a few hours and they were ready to ship in a couple of days. They arrived well insulated and not one mug was broken in shipping! Also the pricing was the best out of all of the companies that quoted me for a similar product. Thanks!!
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality mugs received which fits the purpose intended and the ordering and delivery was smooth and quick. We look forward to working with you again soon.
