I bought a truck in Penske, which introduced me to Ruby,I purchased a truck in Penske, which introduced me to Rubi who works in Fontana. who worked in Fontana.Miss Rubi was warm and attentive, very at... See more
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Company details
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Penske Used Trucks, a business unit of Penske Truck Leasing, is a leading seller of high-quality late-model used commercial trucks to retail, used truck dealers and corporate truck fleet buyers. Penske sells used sleeper and day cab semi-tractors, straight trucks, box trucks, flatbeds, refrigerated vans, trailers and more. Visit www.PenskeUsedTrucks.com. Daily used truck specials are also listed on Twitter by following @PenskeUsedTruck. Call 1-833-889-0020 for assistance with used truck sales.
Contact info
Morgantown Road 2675, 19607, Reading, United States
- penskeusedtrucks.com
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Replied to 55% of negative reviews
Typically replies within 2 weeks
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Erik Santillano has been a dream very…
Erik Santillano has been a dream very helpful showed me a few trucks on his yard great customer service shows he cares and willing to work thank you for all the help

Reply from Penske Used Trucks
Been working with Erik Santillano and…
Been working with Erik Santillano and Matthew they have been very wonderful very responsive and have kept up with me with the whole sales process and helped with repairs that needed to be done. Thank you guys

Reply from Penske Used Trucks
Picked up my truck today 12/8/26 was…
Picked up my truck today 12/8/26 was greeted by Erik Santillano and Matthew.
I’m extremely grateful and thankful for Erik’s great customer service skills, beautiful personality and was extremely helpful. He answered all my questions in a professional manner. Overall I had a great experience. Keep up the great energy Erik!
Erik Santillana was amazing great…
Erik Santillana was amazing great customer service it was amazing to have someone who speaks Spanish very helpful and great great great
Came in from Iowa Erik was ready for me…
Came in from Iowa Erik was ready for me and delivered the vehicle I need to take to Vegas very quickly great customer service thank you to him and Matthew
Dominic was extremely helpful…
Dominic was extremely helpful throughout the whole process. He made buying my 2001 International truck smooth and stress-free. He answered all my questions, was honest, and made sure I understood everything before moving forward. Great customer service and very professional. I definitely recommend Dominic and Penske Used Truck Center to anyone looking for a reliable truck.
Picking up my second truck with Penske…
Picking up my second truck with Penske so far as been a great experience picking up with Erik Santillano was the best one so far great customer service shows he really cares about his job and on the move thank you for all your help
Erik was super helpful while I was…
Erik was super helpful while I was figuring out the basics of getting my business started. I was in the early stages and needed help finding a 26-foot flatbed — he gave me solid info and advice that really helped me get moving in the right direction.
My experience was fantastic
My experience was fantastic. Far more than my expectations. All the people I interacted with were very professional and knowledgeable. I picked up the vehicle yesterday and the drive home was smooth. The purchasing process was also very easy and I love the fact that Penske was upfront with conditions and status of the vehicles. Above all, Jesenia Guzman was the coordinator that handled my account. She was very prompt, knowledgeable and professional. She answered all my questions and was very quick to respond. She made my experience very beautiful. I definitely will be coming back soon for another Truck.
Eric S
Eric S. Helped us out and was super helpful and knowledgeable about everything and is a great employee to keep around.
Erik Santillano was amazing to work…
Erik Santillano was amazing to work with great customer service and great person
Working with Erik Santillano been…
Working with Erik Santillano been picking up trucks and moving them around for penske Erik has helped every time and always shows great customer service.
Answering everything I asked could work…
Answering everything I asked could work better given all info at once that’s about it
Spoke with Erik Santillano looking to…
Spoke with Erik Santillano looking to sell my truck that I purchased e years ago with Penske explained that he doesn't buy puberty guided me into the right directions
Erik Santillano great personal and very…
Erik Santillano great personal and very informative willing to work out the best deal for you great great great
Erik Santillano was amazing grabbed…
Erik Santillano was amazing grabbed vehicle i needed very quick prosses and grear customer service
Whenever I need someone they're always there
Whenever I need someone they're always there even if they don't answer the phone they will call me right back
The vehicle was fully repaired when…
The vehicle was fully repaired when picked up. Fairly priced. Easy pickup process.
Erik Santillano helped bring the truck…
Erik Santillano helped bring the truck around that im picking up to go to El Paso in west TX great customer service would come back just to talk to him
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