I bought a truck in Penske, which introduced me to Ruby,I purchased a truck in Penske, which introduced me to Rubi who works in Fontana. who worked in Fontana.Miss Rubi was warm and attentive, very at... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My experience was fantastic. Far more than my expectations. All the people I interacted with were very professional and knowledgeable. I picked up the vehicle yesterday and the drive home was smooth.... See more
Mathew and Erik killed the experience for me. The truck ran well and the service was great. Having the shop there to service the truck prior to the purchase was an enormous relief. They went above and... See more
Company replied
Erik Santillano really showed his best when dealing with 3 different people in the office picking up asking questions and taking care of me all at the same time. If it was me I would have been overwhe... See more
Company replied
Company details
Written by the company
Penske Used Trucks, a business unit of Penske Truck Leasing, is a leading seller of high-quality late-model used commercial trucks to retail, used truck dealers and corporate truck fleet buyers. Penske sells used sleeper and day cab semi-tractors, straight trucks, box trucks, flatbeds, refrigerated vans, trailers and more. Visit www.PenskeUsedTrucks.com. Daily used truck specials are also listed on Twitter by following @PenskeUsedTruck. Call 1-833-889-0020 for assistance with used truck sales.
Contact info
Morgantown Road 2675, 19607, Reading, United States
- penskeusedtrucks.com
4.8
Excellent
891 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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I bought a 2 axle daycab and you gave me a 3 axle sleeper truck
You sold me the wrong truck it was supposed to be a two axle and you sold me a three axle sleeper truck and we thought it had a exhaust leak but we found out it had diesel fuel under the floor mat and solvent had to replace floor mat
September 26, 2025
Unprompted review
It was a great experience working with…
It was a great experience working with Paul and nicole
November 10, 2025
Unprompted review
Dominic was the best
Dominic was the best. He got me in the truck that I wanted and it didn't take long at all. Thank you
November 5, 2025
Unprompted review
The experience is incredible
The experience is incredible. The person Daisy and Martha usually helps me out when I go through the purchase and they are professional very easy to get hold of. I have no other way of explaining is a perfect.
October 28, 2025
Unprompted review
Dominic was great with my husband and…
Dominic was great with my husband and his purchase of his sleeper. Quick turn around and couldn’t be more happy.
October 31, 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for your feedback, Jocelyn! We'll be sure to pass the news along to Dom. We hope to work with you guys again.
Eric is the best and went beyond to…
Eric is the best and went beyond to show us different trucks for the business we are starting
October 30, 2025
Unprompted review
Reply from Penske Used Trucks
Sherri, we are pleased to hear that Erik went above and beyond for you.
Erik Santillano was amazing great…
Erik Santillano was amazing great customer service very helpful also Matt
October 30, 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for your review!
Dominic was very patient
Dominic was very patient. After many visits he still took care of me. I’m very happy!!
October 30, 2025
Unprompted review
Reply from Penske Used Trucks
This is awesome! Thank you for sharing Tesfalem.
Coming into Arizona Picking up a truck…
Coming into Arizona Picking up a truck going to CA Erik was first person I saw didn't have an appointment took care of me quick and brought truck around in and great customer service
October 29, 2025
Unprompted review
Reply from Penske Used Trucks
Donald, thank you for sharing your experience.
Dominic and Nicole were great during…
Dominic and Nicole were great during the process. Got me the right truck with the right specs and I couldn't be happier!! Thank you Dominic!!!
October 29, 2025
Unprompted review
Reply from Penske Used Trucks
Woohoo!!! We are pleased to hear that Dominic and Nicole gave you the ultimate experience! Thank you for sharing your experience with us.
Great service
Great service, friendly people, Erik was helping me pick up a truck
October 28, 2025
Unprompted review
Reply from Penske Used Trucks
We are always here to give the best, Sergio! We hope to see you again very soon.
Danielle Naugle did a great job went…
Danielle Naugle did a great job went out of her way to take care of me. When I buy another truck I for sure will ask for her. She is attentive detail oriented I can see you guys hire the best. Thanks Danielle Naugle
October 28, 2025
Unprompted review
Reply from Penske Used Trucks
Danny, thank you for sharing your experience with Danielle. She is indeed a GEM!
Great service!
Great service! Will be buying from Penske again very soon! They made this whole process easy for us to purchase the trucks we needed.
October 23, 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for your kind words, David!
Came in to Phoenix to pick up a hino…
Came in to Phoenix to pick up a hino going to El Paso Erik was in the front helped me out grabbed the vehicle had some issues with a vehicle in front and couldn’t get it out ran back and forth kept me updated made me feel like he wasn’t just hanging out and making me wait great people great customer service Erik Santillano
October 23, 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Erik went above and beyond to keep you informed and make your pickup smooth despite the delays. We’ll be sure to pass along your kind words to him. Safe travels to El Paso, and we look forward to assisting you again in the future!
High recommended
Sent my fiancé to look at trucks at Penske and he actually got ONE! They were all so nice to help with financing and making sure everything was properly filed when it came to getting us out the door. Eric was the nicest out of them all he went above to help us. Bre and Matthew were also big help that we appreciate. I would recommend coming here if your looking to finance or even just buy there prices are affordable and they have INVENTORY so just stop by cus there’s lots. We will be back
October 22, 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for sharing your experience! We’re thrilled to hear your fiancé found the perfect truck and that our team—especially Eric, Bre, and Matthew—was able to make the process smooth and easy. We truly appreciate your kind words and recommendation. We can’t wait to see you both back at Penske for your next visit!
Picking up a truck for a customer the…
Picking up a truck for a customer the guys showed a lot of love thank you everyone for th support and helping me getting this load ready and on the road shout out to Erik Santillano Damion Eric and matt
October 22, 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for the kind words! We’re thrilled to hear that our team could support you in getting your truck and load ready. Thank you for the shout out! Safe travels and we look forward to helping you again in the future.
Like to know service records and the…
Like to know service records and the truck was well maintained, not the first Penske purchase and not the last.
October 20, 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for your continued trust in Penske, Stephen! We’re glad to hear the truck met your expectations and appreciate your loyalty. If you ever need service records or any additional information, please don’t hesitate to reach out—we’re always happy to help.
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