PeopleCert Reviews 

6,060
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,253 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and proctors for their professionalism, helpfulness, and polite guidance, contributing to a smooth and less stressful process. Many found the overall user experience, including the exam interface and registration, intuitive, user-friendly, and well-organized, appreciating the clear instructions and quick support. Conversely, some customers faced proctoring issues like delays or strict environmental demands, causing frustration. Others found the website unintuitive and difficult to navigate for finding information. Additionally, some reviewers reported unhelpful customer support, citing unresponsiveness or long wait times for assistance.

What people talk about most

User experience

People report ambiguous experiences with user experience, with many reviewers finding the overall process,... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding the registration and... See more

Service

Customers consistently note ambiguous experiences with service, with many finding the process easy, smooth,... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant frustration due... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hadn't filled my personal information when i logged in. Proctor asked me to do so and vanished. I completed the profile in 2 minutes. But proctor did not come back for almost 20 minutes. I got scare... See more

Company replied

Rated 4 out of 5 stars

The UX was great - no issues at all. Highly recommended. I took away one star because the test host made me take the test in my closet. The test host said I had too many doors in the room, but I w... See more

Company replied

Rated 4 out of 5 stars

Easy to use website, the guides explained everything well, the instructor made it very easy to understand what to do and overall the exam quality was good. My review is missing one star because of the... See more

Company replied

Rated 5 out of 5 stars

Our trainer, Keith D. Sutherland, is very professional at delivering the training material: speaking clearly and not fast, keeping reminding the trainees about the key importance things by repeating t... See more

Company replied


Company details

  1. Educational Testing Service
  2. Educational Consultant
  3. Educational Institution
  4. Educational Supply Store

About PeopleCert

Written by the company


Dream it, do it.

Big goals start with bold moves. At PeopleCert, we help people and businesses turn ambition into action. Our certifications, including ITIL®, PRINCE2®, DEVOPS INSTITUTE® and LANGUAGECERT, power careers, businesses and entire industries.

From solo entrepreneurs to Fortune 500 giants, we’re making skills, knowledge and opportunity accessible in 200+ countries. Every certification we deliver helps someone take their next step, land their next job or shape the future.

Wherever you’re headed, dream it, do it.

VISIT OUR WEBSITE

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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4.0

All reviews

(6,060)

3,418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Long waiting time to start

I did not like waiting for about 20 minutes for the exam to start. The time I booked was 16:50 and I got to start at 17:10.

July 9, 2026
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Reply from PeopleCert

Dear Willem,

Thank you for your review.

We're sorry that your exam did not begin at the scheduled time. We appreciate your patience during the wait and are pleased that the proctor acknowledged the delay and offered you the option to take a break or reschedule. Your feedback has been shared with the relevant team. If you need any further assistance, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 4 out of 5 stars

Easy to follow

The instructions provided in advance were clear and easy to follow. I also appreciated the compatibility test, as it allows candidates to verify in good time that their laptop and system are working correctly. The preparation video was very helpful as well, clearly outlining the steps required before the exam. Overall, the materials make it very easy for candidates to prepare effectively.

One point of feedback concerns the examiner’s arrival time. In my case, the examiner joined after my scheduled exam start time. This was not a problem in itself, but it may be helpful to mention during the preparation process that the examiner could join a few minutes later than scheduled. It would also be reassuring to clarify that the exam time only begins once the candidate starts answering the first question.

July 7, 2026
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Reply from PeopleCert

Claire, we're delighted the preparation resources supported you so well before the exam. We've also forwarded your suggestion about setting expectations for the check-in process.

Rated 5 out of 5 stars

new concepts related to project management

The course was very interesting because, even though I already work as a project manager, I learned new concepts that I can apply to my job.

July 10, 2026
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Reply from PeopleCert

Thank you for your review, Michele. It's rewarding to know the course expanded your knowledge.

Rated 5 out of 5 stars

Great

very useful and well structured

July 10, 2026
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Reply from PeopleCert

Alessandra, your review is short but says so much.

Rated 5 out of 5 stars

Power cut on the day of my exam

On the day of my exam, about 40 minutes before I was about to ring the invigilator, I had a powercut. I was hyped up with anxiety which didn't help. Once the power came back on 2.5 hours later I got in touch with the technical support team. After two further attempts, your invigilators helped me get prepared especially as I thought I'd have to wait a few days to resit the exam. Luckily I managed to do the exam on the same day.

July 3, 2026
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Reply from PeopleCert

Completing your exam after such an unexpected situation is quite an achievement, Allan. We're glad the team was there to support you throughout.

Rated 5 out of 5 stars

Good one.

Good one.
Instructions were clear and helpful.

July 6, 2026
PeopleCert logo

Reply from PeopleCert

Thank you for your review, Deepa. It's great to know the instructions were easy to follow.

Rated 3 out of 5 stars

Poor support before start

Support before the start of the exam was very poor and wasted lots of time.

July 6, 2026
PeopleCert logo

Reply from PeopleCert

Dear Joseph,

Thank you for your review. We'd appreciate it if you could share a little more information about your experience. If you need any further assistance, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 5 out of 5 stars

Amazing

A fantastic experience: I took the exam in person, and it was easy

July 6, 2026
PeopleCert logo

Reply from PeopleCert

Cristiano, your review was a pleasure to read. We hope to support you again on your learning journey.

Rated 5 out of 5 stars

An interesting and well-structured course

An interesting and well-structured course. The teacher was excellent and made it possible for us to absorb a lot of information in a short time.

July 6, 2026
PeopleCert logo

Reply from PeopleCert

Your comments about the trainer are wonderful to read, Daniela.

Rated 5 out of 5 stars

It's always good to have such company…

It's always good to have such company on which you can update your skill seamlessly, The platform is easy to use, always upto date, rich in resources, I have gained a lot of skills which I applied on my job.

I will continue to harness every time.

thanks

July 8, 2026
PeopleCert logo

Reply from PeopleCert

Michael, thank you for your thoughtful review. We hope our resources continue to help you build new skills and achieve your career goals.

Rated 3 out of 5 stars

exam started with delay

The exam itself was good, but due to a technical issue the exam started with a delay more than 20 minutes. This is for me not acceptable. The second contact was very friendly, no problems with her.

June 24, 2026
PeopleCert logo

Reply from PeopleCert

Dear Ines,

Thank you for your review.

We're sorry that your exam did not begin as scheduled due to a technical issue on our side. We appreciate your patience while the matter was resolved, and we're pleased to hear that your experience with the second proctor was a positive one. Your feedback has been shared with the relevant team. We wish you every success with your certification. If you need any further assistance, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

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