We have been using PeopleHR as an HR system, as well as an ATS. The HR platform is very easy to use and makes managing employee data simple and efficient. The ATS has a lot of customizable options and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m glad I had the opportunity to speak with Sorin. His guidance will be very helpful as I get started with peopleHR. He carefully walked me through the steps several times and took the time to answer... See more
Company replied
Valentin helped us with a technical query we had over visibility of our company level dashboard page in PeopleHR. Investigated different areas that could be causing the issue, and found a solution. K... See more
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Caitlin provided great customer support by taking me through Ripple creation. Her help and support will enable our function to improve our processes and service. Caitlin was patient, knowledgeable and... See more
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Company details
Written by the company
PeopleHR is your all-in-one partner for simplifying HR and payroll so you can build a thriving workforce. Our intuitive, cloud-based HR platform brings together the tools you need to manage your people, automate everyday processes and make more informed decisions. From core HR and payroll to absence management, recruitment, performance and people analytics, PeopleHR helps organisations save time, cut complexity and create a better employee experience. Our solutions are designed to take the admin out of HR, give people more control and help HR teams focus on what matters most. Whether you’re looking for a straightforward HR system, smarter workflows or AI-powered insight, PeopleHR gives you the tools you need to manage your workforce with confidence and help your people do their best work.
Contact info
Armstrong Building, Oakwood Drive Loughborough University Science & Enterprise Park, Loughborough , LE11 3QF, , United Kingdom
- 0845 345 3300
- people.reviewsites@theaccessgroup.com
- peoplehr.com
4.7
Excellent
1K reviews
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Matt was great!
Matt was great! Really patient with all our requests and always responded in a timely manner. Really grateful for all his help.
February 25, 2026
Unprompted review
Reply from Access PeopleHR
Hi Amber,
We're happy to hear that you had a great experience! We appreciate you mentioning Matts patience and timely responses. Thank you for your positive feedback; it means a lot to us.
Kind regards
The Access Group
Excellent training and implementation
The implementation of PeopleHR went smoothly, the training was exceptional, a big thank you to Matt Temperton who guided us with patience. We had so many questions but Matt was always able to answer them.
February 24, 2026
Unprompted review
Reply from Access PeopleHR
Hi Heather,
We're happy to hear that the implementation process went smoothly. We appreciate your kind words regarding the training and are so glad that Matt was able to guide you with patience and answer your questions.
Kind regards
The Access Group
Logan was a great help
Logan was a great help, after struggling with the AI to understand what I needed I was directed to Logan who was fantastic! I am not very IT literate and yet he didn't make me feel stupid for asking questions and then helped with something else I was struggling with!!
February 24, 2026
Unprompted review
Reply from Access PeopleHR
Hi Jenny,
We're happy to hear that you had a positive experience! We appreciate your feedback and are so glad that Logan was able to provide excellent support and make you feel comfortable. Thanks for sharing!
Kind regards
The Access Group
The customer support was fast and…
The customer support was fast and precise. I received clear answers and my issue was resolved quickly. Very satisfied with the service.
February 23, 2026
Unprompted review
Reply from Access PeopleHR
Hi Alessandra,
We're happy to hear that our support team provided you with quick and accurate help. We appreciate your feedback and are glad your issue was resolved efficiently.
Kind regards
The Access Group
Madlin was brilliant in escalating the…
Madlin was brilliant in escalating the issue we were having with Access Paycircle. He was so helpful and ensure that the situation was resolved before closing the call.
February 23, 2026
Unprompted review
Reply from Access PeopleHR
Hi Sarah Jane,
We're happy to hear that the issue you experienced with Access Paycircle was resolved efficiently. We appreciate your positive feedback about Madalin and are grateful for your comments.
Kind regards
The Access Group
Good Experience
We had an ongoing issue which ran across two areas of Access. It was not helpful that internally Access were not able to pass this onto the another department to resolve. However, once I raised a new ticket it was seamless. Thankfully the original ticket had been well documented and it was clear what the issue was. Communication throughout was good.
February 19, 2026
Unprompted review
Reply from Access PeopleHR
Hi Jacqueline,
We appreciate your feedback. We're happy to hear that the new ticket process was seamless and the communication was helpful. We regret the initial difficulty in coordinating between departments, and we'll work to improve our internal processes. Thank you for your patience.
Kind regards
The Access Group
I’m glad I had the opportunity to speak…
I’m glad I had the opportunity to speak with Sorin. His guidance will be very helpful as I get started with peopleHR. He carefully walked me through the steps several times and took the time to answer all of my initial questions. The call gave me a much better understanding of the system and I look forward to using it and continuing to develop my skills.
February 20, 2026
Unprompted review
Reply from Access PeopleHR
Hi Giulianna,
We're happy to hear that the guidance you received from Sorin was helpful as you get started. We appreciate you taking the time to share your positive experience and are glad the call enhanced your understanding of the system.
Kind regards
The Access Group
Fantastic Support!
Zoltan was a great help and fixed an issue that had been bugging us here at Dekko for weeks!
February 20, 2026
Unprompted review
Reply from Access PeopleHR
We're happy to hear that the issue has been resolved! We appreciate your positive feedback about Zoltan and are glad we could assist you effectively.
Kind regards
The Access Group
Madalin was very helpful and patient in…
Madalin was very helpful and patient in resolving the technical issue, and provided very clear and useful guidance. The issue was resolved efficiently.
February 20, 2026
Unprompted review
Reply from Access PeopleHR
Hi Jane ,
We're happy to hear that the technical issue was resolved efficiently with clear guidance. We appreciate your positive feedback about Madalin and are glad the support was helpful and patient.
Kind regards
The Access Group
Great Customer Service
Sorin was friendly and helpful throughout our meeting making sure I understood everything and pointing out useful resources.
February 19, 2026
Unprompted review
Reply from Access PeopleHR
Hi Anna,
We're happy to hear that Sorin was helpful and friendly during your meeting. We appreciate you mentioning the useful resources that were shared with you.
Kind regards
The Access Group
Logan is great
Logan was incredibly supportive. He took the time to set up a call, clearly explained where I had gone wrong, and made sure I understood how to avoid the issue in the future. This has been the best experience I’ve had with Access.
February 18, 2026
Unprompted review
Reply from Access PeopleHR
Hi Darcey,
We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad that Logan could provide such helpful support and guidance.
Kind regards
The Access Group
Dealing with an actual person resolved…
Dealing with an actual person resolved the issue quickly. AI was frustrating and not at all helpful. Madalin was great and sorted out the problem within minutes.
February 19, 2026
Unprompted review
Reply from Access PeopleHR
Hi Nicki
We're happy to hear that the issue was resolved quickly by Madalin. We appreciate your feedback about the AI and are glad the problem was sorted out.
Kind regards
The Access Group
Quick and efficient service.
February 13, 2026
Unprompted review
Reply from Access PeopleHR
We are happy to hear that you found our service quick and efficient. Thank you for your positive feedback; it means a lot to us.
Kind regards
The Access Group
Brigitta Szasz has been very helpful to…
Brigitta Szasz has been very helpful to us when we have had queries bout People HR and is always quick to respond.
February 12, 2026
Unprompted review
Reply from Access PeopleHR
Hi Laura
We're happy to hear Brigitta has been helpful and quick to respond to your People HR queries. We appreciate you taking the time to share your positive experience!
Kind regards
The Access Group
The service and user experience has much improved with Access
The service and user experience has much improved since Access came in. Less clunky and looks more modern and what you would expect from a HR system. Support from the team is very good. Quick responses and plenty of info and help to navigate to help articles. Cosmin Blaga in particular has been on hand to help and has been such a joy to work with. Thanks for the excellent service!
January 29, 2026
Unprompted review
Reply from Access PeopleHR
Hi Siân,
We're happy to hear that you've noticed improvements in our service and user experience since the update. It's great to know the support team has been helpful and responsive. We appreciate your positive feedback and are glad you are enjoying the experience!
Kind regards
The Access Group
Useful Catch Up
My recent catch up with Brigitta was incredibly useful. There were a lot of elements of the system that were not being utilised and it was very helpful to run through these.
February 6, 2026
Unprompted review
Reply from Access PeopleHR
Hi Kellie,
We're happy to hear that the session with Brigitta was beneficial! It's great to know that we could help you discover unused features and improve your system utilization. Thanks for your feedback.
Kind regards
The Access Group
Annual account review experience
Attended an annual review for our account with Brigitta S and it was very informative. Brigitta was able to provide lots of advice and guidance and followed up with an email setting out everything we talked about.
February 6, 2026
Unprompted review
Reply from Access PeopleHR
We're happy to hear that the annual review with Brigitta was informative! We appreciate your positive feedback and are glad that the advice and follow-up email were helpful to you.
Kind regards
The Access Group
Reply from Access PeopleHR
We appreciate your positive feedback and are so glad to hear that Logans support was helpful during those complex situations. Thank you!
Kind regards
The Access Group
Friendly and Professional Service
Sorin was friendly and knowledgeable. At each step he ensured that I had understood and sought clarity to understand any issues we may be facing.
He did not leave me feeling that he just wanted to "sell" us something. He really gave me some reassurance and guidance which was much needed. Keep up the good work, Sorin.
February 10, 2026
Unprompted review
Reply from Access PeopleHR
Hi Michelle,
We're happy to hear that you felt supported and well-informed throughout the process. It's great to know that the guidance provided by Sorin offered reassurance. We appreciate your positive feedback and are glad you enjoyed your experience.
Kind regards
The Access Group
Training Material and Guidance for System Upgrade
After having some trouble with our account manager, providing irrelevant training material to what we requested, repeatedly. I managed to make contact with Cosmin Blaga in Customer Services for assistance. He was more than helpful and supportive and went above and beyond anything that I expected. He provided us with lots of training information and support guidance on the software upgrade (AccessEVO) and additional resources for us to use to help learn the new features. Hopefully now we have what we need to fully utilise the system and are looking forward to using the system properly now. Cosmin was extremely polite and courtesy and left no stone unturned to give us the support we needed. He has been absolutely amazing and I can't thank him enough for all his support. Superstar!!!
February 6, 2026
Unprompted review
Reply from Access PeopleHR
Hi Ilaina ,
We appreciate you bringing your initial account issues to our attention. We're happy to hear that Cosmin was able to provide the support and resources needed for the software upgrade. We're glad you're now looking forward to fully utilizing the system. Thank you for your feedback.
Kind regards
The Access Group
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