People's Trust Insurance Reviews 1,084

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Peoples Trust gave me an excellent price quote for my home owners. They sent out at their expense, their own inspector to confirm details. He noted few thinks like the fire hydrant across the str... See more

Company replied

Rated 5 out of 5 stars

Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my dis... See more

Company replied

Rated 5 out of 5 stars

I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was e... See more

Company replied

Rated 5 out of 5 stars

A most pleasing experience and it keeps on coming. J. Diaz is more than accommodating and is excellent at his job. Friendly, not pushy , just willing to help and explains everything in terms even I co... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.

People's Trust Insurance | Simply A Better Way

Written by the company

Home Insurance That Works!
Experience seamless, no hassle recovery from damage. We insure. We repair. You relax.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Barbara exceeded expectations more than…

Barbara exceeded expectations more than any representative I’ve dealt with in my entire life! Very proud to be a client thanks to her!

November 12, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Chris! Thank you for the feedback and such a great review! We are very happy that our team was able to help with your insurance needs and that everything worked out so well.

And thanks again for giving us a chance to work with you,
People's Trust Insurance Team

Rated 5 out of 5 stars

One Choice

I've reviewed many choices for insurance and this is the best one. It was easy and well displayed.

October 29, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Gary! Thank you for the feedback and such a nice review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance Team

Rated 5 out of 5 stars

Affordable Home Owners Insurance

THE EASE OF TRANSITION FROM OUR OTHER INS CO TO PEOPLE TRUST

August 18, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Anthony! Thank you for the review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance

Rated 5 out of 5 stars

Everyone involved in getting my house…

Everyone involved in getting my house insured were great!

August 1, 2025
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Reply from People's Trust Insurance

Hello Josephine! Thank you for the review and such a nice feedback! We are so happy that our team was able to help with your insurance needs and that everything worked out so well.

And thanks again for giving us a chance,
People's Trust Insurance

Rated 5 out of 5 stars

My insurance agent applied to peoples…

My insurance agent applied to peoples trust for my homeowners insurance.Peoples trust accepted me after the normal inspections .Their premium is acceptional they saved me money with the same plan I had with former company.

December 29, 2025
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Reply from People's Trust Insurance

Hello Linda! Thank you for the review and such a nice feedback! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance

Rated 1 out of 5 stars

People's Trust doubled my insurance…

People's Trust doubled my insurance rates within the first two months of homeownership. What a surprise for a first-time homeowner. Beware of People's Trust.

November 1, 2025
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Reply from People's Trust Insurance

Hello, Jedin! We understand your frustration with rising insurance rates and appreciate your feedback. Various statewide factors have significantly impacted insurance rates across Florida, leading to higher premiums for many homeowners. This is a challenging trend driven by several market conditions affecting all insurers in Florida. We remain committed to providing reliable coverage to our policyholders and continually work to manage costs within this complex environment.

If you would like us to look into this and help escalate the situation, please email us directly at csr@pti.insure with your policy details and a summary of what happened.

Thank you,
People's Trust Insurance

Rated 2 out of 5 stars

Expensive and intrusive

Expensive and intrusive. Many other providers are lowering rates, mine went up. Home inspection was a joke, waste of time and money.

August 22, 2025
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Reply from People's Trust Insurance

Hello! We understand your frustration with rising insurance rates and appreciate your feedback. You're right that various statewide factors have significantly impacted insurance rates across Florida, leading to higher premiums for many homeowners. This is a challenging trend driven by increased severe weather and other market conditions affecting all insurers in Florida. We remain committed to providing reliable coverage to our policyholders and continually work to manage costs within this complex environment.

If you would like us to look into this and help escalate the situation, please email us directly at csr@pti.insure with your policy details and a summary of what happened.

Thank you,
People's Trust Insurance

Rated 5 out of 5 stars

Best rate I could find in 2025

Best rate I could find in 2025, with all comparable coverages.

November 13, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Doug! Thank you for the review! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
People's Trust Insurance

Rated 3 out of 5 stars

Service is normal

October 25, 2025
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Reply from People's Trust Insurance

Hi Jessie! Thank you for the review. Your feedback is very important to us and our team.

Thanks again,
People's Trust Insurance Team

Rated 5 out of 5 stars

An insurance company that is priced…

An insurance company that is priced correctly.

October 23, 2025
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Reply from People's Trust Insurance

Hi! Thank you for the review and valuable feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out well.

And thanks again for giving us a chance,
People's Trust Insurance Team

Rated 5 out of 5 stars

I did not have any yet but I know they…

I did not have any yet but I know they will be there when I need them.

June 5, 2025
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Reply from People's Trust Insurance

Hi, Gary! Thank you for the review! We are very happy that our team was able to help with your insurance needs.

People's Trust Insurance Team

Rated 5 out of 5 stars

You were able to reduce my premium and…

You were able to reduce my premium and the process was quick and easy.

June 2, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hi, Gary! Thank you for the review! We are very happy that our team was able to help with your insurance needs and that everything worked out well.

Thanks again for giving us a chance to work with you,
People's Trust Insurance Team

Rated 1 out of 5 stars

DO NOT USE PEOPLE'S TRUST INS!!

DO NOT USE PEOPLE'S TRUST INS!!! We have had People's Trust for several years. They weren't too bad before they added TopLine as their customer service division. On October 1, 2025 we sent an email stating we wanted to cancel the policy (Renewal due date 10/10/2025). They ignored that email and ignored more emails. We called on October 2, 2025 and told them to cancel the policy immediately - the CSR "Bob" got an attitude! He played with our cancellation request so long that eventually we received a letter from People's Trust saying our policy had been canceled due to non-payment! Of course we all know that the refusal to show our policy as canceled by us means it will show as a negative on our credit report. We are filing a complaint with the Florida Insurance Commissioner today!

October 1, 2025
Unprompted review
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello, Annie. We are very sorry that the experience with People's Trust Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions.

If you have any questions in the meantime, please contact us here: https://peoplestrustinsurance.com/info-center/contact-us/.

Thank you,
People's Trust Insurance

Rated 5 out of 5 stars
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello, Judith! Thank you very much for the feedback! We are so happy that our team was able to help with your insurance needs.

Thanks again for giving us a chance,
People's Trust Insurance Team

Rated 1 out of 5 stars

Never got the insurance

Never got the insurance. I wanted big delay in getting any changes done to my policy still not sure what my coverage.
Definitely wouldn’t go back here not even sure if I’m properly covered or not
Getting a hold of the agent was an impossibility had to talk to the office manager and threatened to come down there and sit there until I got this sorted out. It never has been really sorted out.
I’m under insured to know it
I will definitely be shopping somewhere else

October 2, 2025
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Reply from People's Trust Insurance

Hello, Rick. We are very sorry that the experience with People's Trust Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions.

If you have any questions in the meantime, please contact us here: https://peoplestrustinsurance.com/info-center/contact-us/.

Thank you,
People's Trust Insurance

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Having just returned home and collected my Mail with their bill enclosed, called and received satisfying response

September 17, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello, Karen! Thank you very much for the feedback! We are very happy that our team was able to help with your insurance needs.

Thanks again for giving us a chance to work with you,
People's Trust Insurance Team

Rated 5 out of 5 stars

Hannah is a wonderful representative

Hannah is a wonderful representative. She helped me every step of the way.

August 1, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Mandi! Thank you very much for the feedback! We are very happy to know that our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving our team a chance,
People's Trust Insurance

Rated 1 out of 5 stars

Insurance price when up for no…

Insurance price when up for no reason.......explain me why

September 11, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Harry! We understand your frustration with rising insurance rates and appreciate your feedback. You're right that various statewide factors have significantly impacted insurance rates across Florida, leading to higher premiums for many homeowners. This is a challenging trend driven by increased severe weather and other market conditions affecting all insurers in Florida. We remain committed to providing reliable coverage to our policyholders and continually work to manage costs within this complex environment.

If you would like us to look into this and help escalate the situation, please email us directly at csr@pti.insure with your policy details and a summary of what happened.

Thank you,
People's Trust Insurance

Rated 4 out of 5 stars

Took care of order leak detector

Took care of order leak detector, before we found leak source! Thank you!

August 12, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Elizabeth! Thank you very much for your feedback! We are so happy to know that our team was able to help.

And thanks again for giving our team a chance,
People's Trust Insurance

Rated 5 out of 5 stars

Very easy to speak with someone via…

Very easy to speak with someone via phone, invaluable and provided great options for me to submit the necessary documentation.

August 26, 2025
People's Trust Insurance logo

Reply from People's Trust Insurance

Hello Annette! Thank you very much for such an great review! We are very happy to know that our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving our team a chance,
People's Trust Insurance

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