People's Trust Insurance Reviews 1,085

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Peoples Trust gave me an excellent price quote for my home owners. They sent out at their expense, their own inspector to confirm details. He noted few thinks like the fire hydrant across the str... See more

Company replied

Rated 5 out of 5 stars

Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my dis... See more

Company replied

Rated 1 out of 5 stars

We had over ten diffrent desk ajusters our claim was for over 500,000 after the lawyers we recieved 118,000 it took almost 4yrs Now 4yrs later they wanted every bill we paid contractors this took us... See more

Company replied

Rated 5 out of 5 stars

I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was e... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.

People's Trust Insurance | Simply A Better Way

Written by the company

Home Insurance That Works!
Experience seamless, no hassle recovery from damage. We insure. We repair. You relax.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great insurance

Great insurance, great coverage, at a reasonable and respectable cost!

October 21, 2020
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Reply from People's Trust Insurance

Hi Maureen, we appreciate the 5-star review and recommendation. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

Your company and my agent are second to…

Your company and my agent are second to none. Help was given before I requested it..very unusual. This company goes beyond anything I ever imagined. They anticipate ways to help us keep our policies up to date and make ways for expedient payment of premiums. I love this. My agent was so helpful and courteous I thought I was dreaming. THANK YOU THANK YOU..

October 21, 2020
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Reply from People's Trust Insurance

Hi Linda, that's fantastic! We take great pride in providing quality service, so we truly appreciate your feedback and 5-star review.

Rated 5 out of 5 stars

My experience with People's Trust has…

My experience with People's Trust has been great.I bought an older house in Florida and was finding it difficult to fing insurance .Peoples gave me a good policy at a good price .Their inspection process was no trouble and I appreciate the storm updates they send to my email. I look forward to keeping them as my insurer.
Pat OHearn

October 21, 2020
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Reply from People's Trust Insurance

Hi Patrick, we're so happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

Exceletnt

Affordable. Excelent

October 21, 2020
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Reply from People's Trust Insurance

Thanks for your recommendation, Rada--we really appreciate it!

Rated 5 out of 5 stars

I AHVE AN EXCELLENT AGENT makes all the…

I AHVE AN EXCELLENT AGENT makes all the difference
he looks out for my coverage needs and my payment due dates

October 21, 2020
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Reply from People's Trust Insurance

Hi Eric, that's fantastic--thanks for sharing! We're happy to have you as part of the People's Trust family.

Rated 5 out of 5 stars
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Reply from People's Trust Insurance

Thanks Kim for your 5-star review. Our upfront investments in overall preparedness and everyday readiness allows us to pass savings along to you.

Rated 1 out of 5 stars

I was given a bill and 4 months later a additional charge

I was given a quote and then sent all documents that were needed for pricing and 4 months later I get a bill stating that my insurance is $500 more than the bill they sent me and was paid by mortgage company then I spoke with several people and no o e would help me and a manager said they would get back to me regarding my proof of pricing and she never got back to me I will be shopping for new insurance when my renewal comes due worst customer service I have ever dealt with

October 20, 2020
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Reply from People's Trust Insurance

Thank you for the opportunity to respond to your billing inquiry; we value your feedback. We will honor the premium amount initially quoted with no additional amount owed. Thanks for being a valued policyholder.

Rated 5 out of 5 stars

Everyone I worked with was friendly and…

Everyone I worked with was friendly and helpful.

October 20, 2020
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Reply from People's Trust Insurance

Thank you, SATA--we strive to provide excellent customer service to all our policyholders. We appreciate your 5-star review!

Rated 5 out of 5 stars

Great company

Great company, great price !

October 20, 2020
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Reply from People's Trust Insurance

Thanks Capt Max for your recommendation. We really appreciate it!

Rated 5 out of 5 stars

amazing prices

October 20, 2020
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Reply from People's Trust Insurance

Thanks for the 5-star recommendation, Sandra! Our better way of providing home insurance and simplified recovery provides a greater value to our policyholders.

Rated 3 out of 5 stars

There were several after the fact…

There were several after the fact invoices that became aggravating .They ultimately were satisfactorily resolved. by my agent.

October 16, 2020
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Reply from People's Trust Insurance

Hi Richard. Thank you for allowing us to resolve your recent concerns regarding your policy--and for being a valued policyholder.

Rated 5 out of 5 stars

Got a great rate and awesome customer…

Got a great rate and awesome customer service!!

October 14, 2020
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Reply from People's Trust Insurance

Thanks Gary! Our better way of providing home insurance and simplified recovery provides a greater value to our policyholders. We appreciate your feedback.

Rated 3 out of 5 stars

I just started my policy with People's…

I just started my policy with People's Trust and my rating is only based on the application and inspection process. I may have more knowledge of their performance after my renewal next year.

October 14, 2020
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Reply from People's Trust Insurance

Thanks for the feedback, John--we are happy to have you as part of the People's Trust family.

Rated 5 out of 5 stars

Haven't needed to make any claims but…

Haven't needed to make any claims but acquiring insurance with people's trust has been great. I'll interactions with them so far have been five star quality.

October 14, 2020
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Reply from People's Trust Insurance

Hi Elizabeth, we're so happy to have you as part of the People's Trust family. Thank you for the 5-star review!

Rated 1 out of 5 stars

Bait and switch company

The company quoted us a premium based on information already on file, accepted our premium, sent an inspector who didn't know what he was doing for an updated inspection, then tried to increase our premium by about 50%. We then insisted on a new inspector, who had to be convinced what he was looking at, finally agreed with us, and the company relented and accepted the amount of the already-paid yearly premium. Would not recommend this company to anyone.

October 14, 2020
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Reply from People's Trust Insurance

Hello Anita. As a company that takes great pride in providing quality service, we try to prevent a situation like this from occurring and truly regret when it does. We apologize that your experience with us was less than satisfactory.

The inspection conducted on June 9, 2020 listed the construction type of your home as masonry veneer instead of masonry construction, which increased the premium. A second inspection on August 5, 2020 determined the first inspection was incorrect. As a result, we've honored the premium quoted for masonry construction. Thank you for allowing us to resolve this issue.

Rated 4 out of 5 stars

So far no problem.

October 13, 2020
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Reply from People's Trust Insurance

Hi Alphonso, we're happy to have you as part of the People's Trust family and for being a valued policyholder.

Rated 5 out of 5 stars

Excellent rating

October 13, 2020
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Reply from People's Trust Insurance

We agree, Jaime! As one of the best prepared home insurance companies in Florida, we're proud to maintain a Financial Stability Rating® of A Exceptional from Demotech, an independent financial analysis firm.

Rated 5 out of 5 stars

Best prices in florida

October 13, 2020
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Reply from People's Trust Insurance

Thanks Richard! Our better way of providing home insurance and simplified recovery provides a greater value to our policyholders.

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