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See what reviewers are saying
Amazing experience, wish I did it sooner. Easy to navigate and use the website, fast delivery, no plastic packaging and most importantly, plastic free gum. Aesthetically pleasing packaging, modern, cl... See more
Company replied
I wasn't expecting much, having tried other products that disappointed me, but it's a pleasantly nice product. You actually enjoy sucking it, rather than the urge to bite right away. Will certainly b... See more
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We enjoy Peppersmith mints and buy the mixed flavours selection. These normally arrive in a sturdy cardboard box without additional packaging. The box will go through the letterbox so there's no need... See more
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Company details
Written by the company
Founded in 2010, with the aim of creating healthier, more natural, sustainable mints and gum, we have now sold close to 20 million packs worldwide! // BETTER MADE, BETTER FOR YOU: Our mints and gum are sweetened with 100% plant based xylitol to help keep teeth healthy. They are full of actively good, naturally derived ingredients. No chemical nasties or animal derived junk. // 100% PLANT BASED XYLITOL: Yes, that's right, we only use xylitol to make our mints and gum taste nice and sweet. We know that it sounds a bit funny, but it's actually a clever little ingredient that helps keep your teeth healthy by clearing away bacteria and plaque in the mouth. Even better news, it comes from trees and plants. Hooray. // REAL PLANTS NOT CHEMICAL PLANTS: When it comes to the other ingredients in our mints and gum, we like to steer clear of stuff like artificial colours, flavours or preservatives. That's why we use proper British mint and real Sicilian lemons to make them taste so great. Plus we use tomatoes to give our strawberry pastilles their nice pink colour. // SUGAR FREE AND LOW CALORIE: Luckily, the xylitol that we use to replace sugar in our products has 40% fewer calories than sugar itself. This means that in a whole pack of Peppersmith mints there's only 36 calories. Plus, xylitol has a low GI of 7 so is suitable for diabetics too. // NO ASPARTAME. NOT NOW. NOT EVER.: Aspartame. That nasty artificial sweetener that's in lots of diet fizzy drinks. We don't need it to make our mints and gum taste good and neither do you. // BACKED UP BY SCIENCE: Don’t just take our word for it, we’re endorsed by lots of dentists across the UK and the Oral Health Foundation. We are also approved by the European Food Safety Authority who have done lots of studies on xylitol and teeth. // OUR MISSION: We pride ourselves in trying to be a sustainable as possible. This is not always easy but where we can choose a more sustainable option we will. We are not perfect but we are trying hard to protect this planet we call home. If you have any requests or suggestions regarding our packaging please do let us know.
Contact info
Peppersmith HQ, 9 Discovery Way, TN21 0GE, Horam, East Sussex, United Kingdom
- 020 8788 2080
- hello@peppersmith.co.uk
- peppersmith.co.uk
3.8
Great
685 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Fast, clever and smart
Great website with speedy ordering. Product arrived in a smart package that is well protected and easily fits through the mail slot.
June 13, 2023
Reply from Peppersmith
🎉 That sounds like we have just won the online order bingo!
Thank you very much!
Your Peppersmith Team 💚
Some minor improvements
Love the mints and the packaging however is a little flimsy sometimes and gets crushed when I put it in my bag so I would like to be able to buy a metal dispenser from you.
Also I can’t place a recurring order for the big boxes which I was disappointed in as it would make my life easier.
June 6, 2023
Reply from Peppersmith
Thank you for the minty love!
We’ve had little metal mint tins before… and they are being requested and suggested quite frequently…
You should be able to get our Mighty boxes on our Subscribe & Save… we will have a look and see what we can do for you.
Your Peppersmith Team 💚
Just love these mints!
Just love these mints!! Minty but not too minty, not bad for teeth - still my favourites. Like that there are now larger boxes as well as the pocket size ones.
June 7, 2023
Reply from Peppersmith
Thank you for your praise! That’s very kind and much appreciated!
Your Peppersmith Team 💚
Peppersmith delivered as they always do!
May 30, 2023
Reply from Peppersmith
🎉 Whoop whoop! So pleased to hear it! 😊
Your Peppersmith Team 💚
Reply from Peppersmith
We sound amazing! 😉 Thank you for sharing the positive vibes.
Your Peppersmith Team 💚
Reply from Peppersmith
Doubly fantastic! 🎉 Thank you so much!
Your Peppersmith Team 💚
Box goes through letterbox
We enjoy Peppersmith mints and buy the mixed flavours selection. These normally arrive in a sturdy cardboard box without additional packaging. The box will go through the letterbox so there's no need to worry about being at home when it's delivered. Box is recyclable so no sugar, no unnecessary packaging, no hassle!
May 22, 2023
Reply from Peppersmith
Excellent! 🥳
We do love it when a plan comes together. Those boxes are perfect for letter box deliveries and as a taster to work out your minty favourite - or as a gift. 😊
Your Peppersmith Team 💚
Reply from Peppersmith
Yay!🎉 We are pleased you agree. Don’t be shy… keep sharing that minty love. 😊
Your Peppersmith Team 💚
Reply from Peppersmith
Yay! 🎉 That’s what we like to hear. 😊 Thank you so much for sharing the good news.
Your Peppersmith Team 💚
Excellent service as usual.
May 18, 2023
Reply from Peppersmith
😊 Thank you for your kind words!
Your Peppersmith Team 💚
Very prompt and efficient in confirming…
Very prompt and efficient in confirming the order and sending it across
May 17, 2023
Reply from Peppersmith
Whoohoo! That’s what we aim for and we’re pleased we could deliver! 😊 Thank you for sharing the minty love.
Your Peppersmith Team 💚
No complaints here!
No complaints here!
Excellent service; excellent product…
XxX Thank you.
May 14, 2023
Reply from Peppersmith
Wonderful! We really appreciate your lovely comment. 😊 Couldn’t do it without you lovely people.
Your Peppersmith Team 💚
Professional and understanding
Easy to get to talk to a real person.
The person was very helpful and easy to communicate with.
Dealt with my enquiry efficiently.
Will buy again.
May 13, 2023
Reply from Peppersmith
We are blushing! 🤭 Thank you for your kind words and taking the time to share them with us.
You are fabulous too!
Your Peppersmith Team 💚
The mints are great, Box rubbish
The mints are great, but the boxes are rubbish!!! within 10 mins of putting them into my bag the lid openend and the contents were are at the bottom. I brought a complimints tin of mints and use that for them, which is great.
May 8, 2023
Reply from Peppersmith
Thank you for the minty love! And thank you for your honesty. We love our bright and friendly packaging, but we know that it can have its moments – especially when hiding in the bottom of a bag. With your feedback we will aim to further improve our packaging, and you never know, you might see the return of the Peppersmith mint tin in the future...
Great shopping experience
I buy the mighty boxes of mints and gum, very minty mints, the gum loses its flavour more quickly than non-natural products but is satisfyingly chewy. Always had a trouble free experience with ordering and delivery, easy to navigate online shop and no quibbles or queries. Buy with confidence, I'm a repeat customer and can recommend Peppersmith and they're products.
May 8, 2023
Reply from Peppersmith
Wow. Thank you so much for your kind words.. you've got us blushing over here 💚
Reply from Peppersmith
Thank you..Your teeth will thank you too! 💚
Peppersmith mints
The product is excellent, ordering is straightforward and delivery is prompt. I’m a devotee and a regular customer
May 4, 2023
Reply from Peppersmith
Thank you for your smashing feedback! It’s great to hear the Peppersmith experience is as refreshing as our products.
Your Peppersmith Team 💚
Used before in the past will use again
May 4, 2023
Reply from Peppersmith
Excellent!
Your Peppersmith Team 💚
Still the best chewing gum available
May 1, 2023
Reply from Peppersmith
High praise – thank you so much!
Keep chewing away for a healthy treat for you and your teeth.
Your Peppersmith Team 💚
Best value for Peppersmith by far.
Best value for Peppersmith by far.
Good for the teeth, taste nice, box fits in the car perfectly.
April 30, 2023
Reply from Peppersmith
Yay! 🎉 That’s great!
Thank you! Why not share a picture on social media of your minty road trip?
Your Peppersmith Team 💚
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