The Pep Shop Reviews

•

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

We are committed to delivering high-quality pure peptides and research material. We focus on purity, consistency and transparency. Rather than relying solely on documentation supplied by manufacturers, we regularly test our products through independent, third-party laboratories here in Australia. This additional local testing helps us verify product purity and gives our customers greater confidence in the quality of every order. We also believe premium quality should remain accessible. By keeping our pricing fair and efficient, we provide dependable products without unnecessary markups. Combined with responsive customer support, secure packaging and fast, trackable shipping across Australia, we aim to make every step of your experience simple, reliable and reassuring.

Contact info

PO Box 3649, 2200, Bankstown, Australia
0431620028
info@pepshop.com.au
pepshop.com.au

4.6

Excellent

18 reviews

5-star

4-star

3-star

2-star

1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Aussie Peptides AU

aussiepeptides.au

4.3

(126)

PurePeps

purepeps.com.au

4.9

(188)

Au Peptide Labs

aupeptidelabs.com.au

4.5

(118)

Peptide Warehouse Australia

www.auspeptidewarehouse.com.au

4.4

(26)

AU Verified Peps

auverifiedpeps.com

4.5

(15)

Lazaruslabs

lazaruslabs.com.au

3.9

(41)

Ultima Research Australia

ultimalabs.au

4.7

(141)

Primelabsau

primelabsau.com

3.2

(27)

4.6

All reviews

(18)

17 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

10 hours ago

Absolutely fantastic experience

Absolutely fantastic experience! The customer service was amazing — friendly, helpful and very responsive throughout the whole process. The products are excellent quality and exactly as expected, and shipping was incredibly fast. Everything arrived well packaged and in perfect condition. Couldn’t be happier with my purchase and will definitely be ordering again. Highly recommend! 😊

August 10, 2026

Unprompted review

Reply from The Pep Shop

9 hours ago

This is such great feedback to receive! Customer service is really important to us. We're really glad you've been happy with your purchase. Thanks again for taking the time to recommend us. We really appreciate it :)

12 hours ago

The Pep Shop have you covered!

It's the little things and finer details that make the most difference to me when placing and receiving and order and The Pep Shop definitely have you covered.
Make them your first port of call for all your peptide needs, you be glad you did.

August 14, 2026

Unprompted review

Reply from The Pep Shop

9 hours ago

Thank you so much for such a lovely review! Hearing that we’ve made your experience special really makes our day. Thank you for your kind words, your trust, and for recommending The Pep Shop. We look forward to looking after you again :)

A day ago

Live chat was so helpful & fast shipping.

Joined their chat and had some great conversation around products. From Melbounre and got my order the next day which was amazing.

August 12, 2026

Unprompted review

Reply from The Pep Shop

A day ago

Thank you so much for your amazing feedback. We appreciate our customers so much :)

2 days ago

Amazing quality. Fast delivery :) Will buy again!

August 7, 2026

Unprompted review

Reply from The Pep Shop

4 days ago

We are so pleased to hear this! Thank you for your review. We look forward to helping you again :)

5 days ago

I’d give 10 stars if I could

Great service, speedy delivery and the packaging was amazing. Definitely coming back for more.

August 10, 2026

Unprompted review

Reply from The Pep Shop

4 days ago

Thank you so much, you made our day :) We are so proud of little team and community. We look forward to welcoming you back in the future!

Aug 10, 2026

Happy Chappy

Placing order was easy on the site ✅
Received my order no problem ✅
Bottles were packed brilliantly, all separate backed within the box ✅
Alcohol swabs also included✅
Bottles seals are fantastic to open no cap splitting or tearing ✅

Really really happy with the product.

Thank you pep shop

August 10, 2026

Unprompted review

Reply from The Pep Shop

4 days ago

This is such wonderful feedback, thank you so much. We're really glad you're happy with everything and appreciate your support :)

Aug 10, 2026

Very fast shipping

Very fast shipping. Great packaging and info

August 10, 2026

Unprompted review

Reply from The Pep Shop

Aug 10, 2026

Thank you Moira for the kind review :) We're always happy to assist.

Aug 7, 2026

Fabulous service from start to finish

Fabulous service from start to finish. Highly recommend, loved the little extras like the swabs and instructions.
The product arrived fast and beautifully presented. Will continue to use this company they are great.

August 4, 2026

Unprompted review

Reply from The Pep Shop

Aug 7, 2026

Hi Joanne, thank you so much for your kind words. We are really pleased you liked the product and we're looking forward to helping in the future! :)

Aug 3, 2026

Arrived fast

Arrived fast. Good support. will be back for sure

July 27, 2026

Unprompted review

Reply from The Pep Shop

Aug 7, 2026

It was a pleasure to be of service, Andy!

Aug 2, 2026

All round good experience

Informative and easy to navigate website. Order arrived in 3 days. The prices are very competitive and I appreciate having access to products tested and supplied from within Australia.

July 21, 2026

Unprompted review

Reply from The Pep Shop

Aug 2, 2026

Thanks so much for your lovely review. We're really glad you have a great experience :)

Jul 30, 2026

Amazing quality and service

Amazing quality and service, received within 2 days, proper care taken when shipped unlike others I’ve tried. Don’t think I’ll ever stray from these guys

July 28, 2026

Unprompted review

Reply from The Pep Shop

Aug 2, 2026

Thank you Dylan. We appreciate the kind words. Glad we were able to meet your expectations.

Jul 24, 2026

Very helpful

Received within 2 days. I had some questions so I messaged and got help right then and there! Those prices are insanely good.

July 23, 2026

Unprompted review

Reply from The Pep Shop

Jul 27, 2026

Glad we were able to help. Thank you for the review :)

Jul 24, 2026

Lighting fast

Great service, stuff turned up within 2 days, and they actually took the time to answer my questions.

July 17, 2026

Unprompted review

Reply from The Pep Shop

Jul 27, 2026

Always happy to assist. Thank you for taking the time to write the review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look