Finding the meals really good, good choice options and enjoyable meals. Losing weight which is awesome to see! Would like more information on how the diet works though and things I should or shouldn... See more
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I just don’t appreciate being besieged with stuff to up sell me after I’ve placed my order for my plan Besides, I don’t even cook ANYTHING!!! I just require a list and portion information of foo... See more
Company replied
It is difficult to create a subscription for meals only. This company makes you wade through about 30 additional offers, all of which you must decline, or pay an additional cost for said service or p... See more
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The plans are more suited for countries that have a variety of food options available. It requires self monitoring and input from the user to track your progress. The "special offers" can be a trap... See more
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Company details
About PerfectBody.me
Written by the company
Lose Weight with Confidence
Perfect Body – your personal weight loss assistant, designed to help you lose weight, strengthen your immune system, and improve overall health. Achieving your fitness goals is easier than you think – all you need is a personalized plan, and the first step is yours to take.
- Personalized meal plans tailored to your goals
- Customizable meals with easy ingredient swaps
- Handy shopping lists for stress-free grocery trips
- Progress trackers to monitor your success
- Effective training routines for all fitness levels
- Nutrition and wellness tips to keep you motivated
Written by the company
Contact info
United States
- hello@perfectbody.me
- perfectbody.me
3.1
Average
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Absolute rip off hidden charges!
Absolute rip off hidden charges!! Please be aware, one month after paying £11 for the planner I have been charged an additional £54??? Check your accounts carefully. I am currently disputing the charges but getting nowhere.
December 19, 2025
Unprompted review
Reply from PerfectBody.me
Hi Bob,
We’re truly sorry to hear about your experience and completely understand how frustrating unexpected charges can feel. Our goal is always to be transparent during the sign-up process, including all terms related to subscription renewal.
It sounds like the initial offer you selected was part of a subscription plan that renews automatically after the first period — this information is shared at checkout and in the Terms & Conditions, but we understand it can be missed, and we’re here to help.
If you haven’t contacted our support team yet, please reach out to us at hello@perfectbody.me with the email address used during your purchase. If you’ve already been in touch, we kindly ask you to stay connected with our support team — they are the ones best equipped to assist you with your specific case.
Thank you for bringing this to our attention, and we hope to resolve this for you soon.
Best regards,
Perfect Body Team
Not applicable for people in developing countries
The plans are more suited for countries that have a variety of food options available. It requires self monitoring and input from the user to track your progress.
The "special offers" can be a trap to take your money even after you have unsubscribed from the service, you will only be refunded 25%. This is a steep price to pay if you're a user in a developing country where the USD is 4-5x your local currency.
Only use if you live in an area where the ingredients for the meal plans are available and if you have the time to constantly monitor yourself and update the app.
December 13, 2025
Unprompted review
Reply from PerfectBody.me
Hello Abigail,
Thank you for your feedback. We understand your concerns regarding the availability of ingredients and the need for self-monitoring when using our meal plans. Our plans are designed to be customizable and may work best in areas where ingredients are accessible, and they rely on users to log their progress accurately for optimal results.
Regarding subscriptions and payments, all information about charges, billing cycles, and automatic renewals is clearly presented during checkout and in our Terms & Conditions. Any add-ons or “special offers” are entirely optional. If a subscription is cancelled correctly, no further charges should occur.
Our refund policy allows you to return physical goods within 14 days of delivery. However, digital content cannot be refunded once accessed or started. Refunds are only given if the product is faulty or not as described.
If you have experienced any issues with charges or refunds, please contact us directly at hello@perfectbody.me so we can assist you promptly.
Best regards,
Perfect Body Team
Changed my mind before I got a confirmation page, but ended up with a subscription
I started the process of ordering my plan. The page that popped up after I clocked get my plan said "wait your order is not confirmed yet" and gave me additional offer to add on something. At that point I changed my mind about wanting the plan and since I didn't get a confirmation page, I assumed it didn't go thru. I was just reviewing my credit card statement and I see a charge from perfectbody. I checked my email amd there was a welcome email that I didn't notice before. I guess the page saying your order isn't complete was not true. So now I have a subscription I changed my mind about and thought I had stopped. I have now canceled the subscription so I will not be charged again. But beware, even if it says not complete yet, it isn't true.
November 29, 2025
Unprompted review
Reply from PerfectBody.me
Hello there,
Thank you for sharing your experience. We understand how confusing it must have been to see the “wait, your order is not confirmed yet” message while a charge appeared on your account. We appreciate the opportunity to clarify how our subscription process works.
When ordering a plan through Perfect Body, several steps are required before a subscription is activated: you must complete the quiz, submit your email, select a plan, proceed to checkout, choose a payment method, and confirm your payment details. Only after this final confirmation is the subscription officially active. The message you saw on the page was meant to indicate that additional add-ons could be selected, but we understand that it may have caused a misunderstanding about whether the order was finalized.
We want to assure you that subscriptions cannot be charged without the user entering and confirming their payment information. Once a subscription is canceled correctly, no further charges should occur. All details about pricing, billing frequency, and automatic renewal are clearly presented during checkout and in our Terms & Conditions.
We appreciate your feedback and will review the user flow to make it clearer for future users. For any additional questions or assistance, please reach out to us at hello@perfectbody.me.
Best regards,
Perfect Body Team
Lost 7.5 lbs the first week!
December 11, 2025
Unprompted review
Reply from PerfectBody.me
Hello Hampton,
That’s fantastic to hear! Losing 7.5 lbs in the first week shows your dedication and how following a structured plan can make a real difference. Keep using the app’s personalized meal plans, workouts, and tracking tools to maintain momentum, and remember that steady, sustainable progress is key for long-term results. 💙
Best regards,
Perfect Body Team
Rip off!!
Rip off!!! Initially badgered me with multiple daily offers of diet/recipe and exercises! I signed up for 3 month trial only to find out it was only for diet part and if I wanted exercise options it was more! On app, my profile created a current weight of 140 pounds (accurate) but target of 232 pounds. Then BEFORE the 3 month trial was up they charged me 79.00 for annual renewal. I deleted my account and contacted them only to be told because I deleted my account I was responsible for fees. Rip off!!!!
December 7, 2025
Unprompted review
Reply from PerfectBody.me
Hello Sally,
We're truly sorry to hear about your experience, and we understand how frustrating this must have been. To clarify, all subscription details - including what’s included in each plan, optional add-ons, pricing, and renewal terms - are clearly shown during checkout before any payment is processed. We’re only able to charge a subscription once the user provides their payment details and confirms the purchase.
Regarding the incorrect target weight, that definitely shouldn’t happen. It may have been a display bug or syncing error, and we apologise for the confusion it caused. If anything ever looks off in your profile, our team can help correct it.
If your subscription was purchased through the App Store or Google Play, cancellations and refunds must be handled directly through those platforms. For subscriptions purchased directly from Perfect Body, our support team can review your account, verify charges, and ensure cancellations are processed correctly. You can always reach us at hello@perfectbody.me.
Best regards,
PerfectBody Team
Would give less than 1 star if able
Would give less than 1 star if able. I canceled my subscription last month and thought all was good. Got charged today for $84.99 for a subscription that I cancelled! When I reached out because I couldn’t get onto the site much less cancel anything I was told any further charges won’t occur because it is now cancelled but I’m out the $84.99 because they don’t refund (for a service I previously cancelled!!!!!!!)
After talking to customer service and them confirming it is now cancelled I waited a week and checked my PayPal account which confirmed it was still an active account! So again the company lied. I issued a complaint with PayPal due to this scammer and hopefully they will help. I also still cannot access the app they charged me for which means I paid for a service (wrongfully so) that I have no access to. Don’t waste your money
Update: customer service was completely unhelpful and just kept emailing standard responses without any actual help or resolution. Still have an account I cannot get into and they refused to refund the money.
November 20, 2025
Unprompted review
Reply from PerfectBody.me
Hello Heather,
We completely understand your frustration and sincerely apologise for the confusion and inconvenience you experienced. We want to clarify how subscriptions and cancellations work to ensure transparency.
If your subscription was purchased via Google Play or Apple App Store, cancellations and refunds are processed through the respective platform. For direct subscriptions on our website, cancellation must be confirmed via your account settings or by emailing hello@perfectbody.me. Once properly cancelled, no further charges should occur. Any charges after cancellation can be reviewed for a potential refund if they were made in error.
All subscription details, recurring charges, and cancellation instructions are clearly outlined during checkout and in our Terms & Conditions. We take billing seriously and aim for complete transparency.
We encourage you to contact us at hello@perfectbody.me with your account details and receipts so we can investigate your case, confirm the cancellation, and assist with any refunds. Our goal is to resolve this as quickly and fairly as possible.
Best regards,
PerfectBody Team
Customer service sucks!! Give me my money back
I am now forced to leave another bad review!
I cancelled my subscription last month after they took money from me. They have now taken money from me again and i have now tried cancelling again!!! That was all the money i had left for this month and i am devastated and angry! The two previous mails i sent them last month per their request was not answerered and their customer service sucks!! If you read this, i expect you to give me my money back, i depend on it!!!! I am a broke student! I will be contacting forbrukerrådet and if you dont repay me, i will also make a report to the police!
December 2, 2025
Unprompted review
Reply from PerfectBody.me
Hello Tuva,
We’re truly sorry to hear about your experience — we understand how stressful and frustrating unexpected charges can be. Please know that all billing details, renewal terms, and cancellation steps are clearly shown during checkout and in our Terms & Conditions to help prevent situations like this.
If your subscription was purchased via Google Play Store or Apple App Store, cancellations and refunds are handled directly by the store. If the subscription was purchased through us, you need to cancel directly through the account settings on our website or by reaching out to our support team. Once properly cancelled, no further charges should occur. Refunds for any extra charges will be evaluated based on the cancellation date and payment records.
All payment details, renewal terms, and cancellation instructions are clearly presented during checkout and outlined in our Terms & Conditions. This ensures users know exactly how subscriptions work and how to cancel if needed.
Please reach out to hello@perfectbody.me with your account email and any relevant receipts. Our team will review your case, confirm the subscription status, and assist with any refunds or corrections promptly.
Best regards,
PerfectBody Team
Its a scam app
Its a scam app. Intially showed my an offer price of £11. Bht once subscribed they have charged my £54 . Its false advertising. I have cancelled the subscription. One week later a new charge appeared. £19.19. How can you charge someone when they dont have an active subscription? Very dissappointed. Do not subscribe to this app.
December 1, 2025
Unprompted review
Reply from PerfectBody.me
Hello Anusha,
Thank you for sharing your concerns, and we're truly sorry for the frustration this situation has caused. When a client subscribes, they go through a full process: completing the quiz, submitting their email, selecting a plan, going to checkout, choosing a payment method, and confirming payment information. During checkout, each plan clearly notes that it will be billed every X months, and our terms and conditions specify that subscriptions are set to automatic renewal.
Please know that we never charge users without an active subscription. If a subscription is cancelled correctly through the App Store, Google Play or directly through us, no further payments should occur.
We’d really like to investigate your case and help resolve this as quickly as possible. Please contact us at hello@perfectbody.me with the email linked to your account or any proof of charges, and our team will review everything in detail and assist you right away.
Best regards,
PerfectBody Team
It helped me work on my double chin…
It helped me work on my double chin slowly and safely. I use it every day and I feel my face looks tighter. I like how simple the steps are. This app makes my routine feel easy and clear.
November 14, 2025
Unprompted review
Reply from PerfectBody.me
Hello Rick,
Thank you for your feedback! We’re happy you are enjoying the app. If you have any questions or need assistance, feel free to contact us. 😊
Best regards,
PerfectBody Team
Their custom meals in the monthly plan…
Their custom meals in the monthly plan are amazing. I feel more control over my eating. perfect body gives simple food ideas that match my goal. This app keeps me steady and helps me feel better each week.
October 22, 2025
Unprompted review
Reply from PerfectBody.me
Hello Titus,
Thank you for sharing your experience! We’re thrilled to hear that the custom meals in your monthly plan are helping you feel more in control and supporting your goals. It’s great to know that Perfect Body is providing simple, practical food ideas and keeping you on track each week. 💙
Best regards,
Perfect Body Team
I got their yearly plan and I am very…
I got their yearly plan and I am very happy with it. PerfectBody gives clear steps that fit my day. I feel more active and light. This app makes my health journey simple and steady without any stress.
October 23, 2025
Unprompted review
Reply from PerfectBody.me
Hello Alexander,
Thank you for your feedback! We’re happy you are enjoying the app. If you have any questions or need assistance, feel free to contact us. 😊
Best regards,
Perfect Body Team
great app
great app, easy to work the app& the understanding how I am going each day
November 23, 2025
Unprompted review
Reply from PerfectBody.me
Hello there,
Thank you for your kind words! We’re thrilled to hear that you find the app easy to use and helpful in tracking your daily progress. Your feedback motivates us to keep improving the experience for all our users. 💙
Best regards,
Perfect Body Team
Misleading
Misleading. When I was opting out, it offered me the product at 75% off. Which I did accept. When I went to cancel at the end of that period, it offered me the discount again. Which I accepted, only to be billed at full price. I had to argue to get my refund, and it took two days of email exchanges. And still, they did not apologize for their error. Seemed pompous and arrogant about issue. Avoid at all costs
October 26, 2025
Unprompted review
Reply from PerfectBody.me
Hello Frederick,
We’re very sorry for the experience you’ve had and understand how frustrating this must have been. The discounted offers are intended to provide value, and the full pricing is always clearly displayed during checkout. Unfortunately, it seems there was a misunderstanding regarding the renewal.
We apologize for any inconvenience caused and appreciate your feedback. We are reviewing our communication to ensure clearer instructions and a smoother experience for all users.
Best regards,
Perfect Body Team
Urgent! DO NOT BUY
Urgent! Don't buy from them! You will be charged for nothing and not as agreed
I purchased 1 month of meal plans for about $17. This company has proceeded to change me $49.99/month via PayPal with no additional service provided. There is NO customer service to affect a remediation. I went through my bank to challenge the fees and PayPal sided with the merchant "Perfectbody" so my bank recharged the fees. Save yourself some grief so not buy here!
October 25, 2025
Unprompted review
Reply from PerfectBody.me
Hello Nikki,
We are very sorry to hear about your experience and understand your frustration. Please note that when a subscription is being purchased, users go through a quiz, submit their email, select a plan, and confirm payment details at checkout. All charges, including automatic renewal and billing frequency, are clearly stated in the checkout process and in our terms of service. If a subscription is canceled correctly, no further charges should occur.
We would like to strongly encourage you to contact our support team directly at hello@perfectbody.me so we can investigate and assist you further.
Best regards,
Perfect Body Team
The app was not what I expected
The app was not what I expected. It would only allow logging of the meals from the app and did not allow logging of drinks at all.
November 13, 2025
Unprompted review
Reply from PerfectBody.me
Hello there,
We’re very sorry to hear about your experience. Currently, Perfect Body allows logging of meals directly within the app, including full tracking of calories, macronutrients, and portion sizes. Drinks such as water and other beverages can be logged separately in the hydration tracker, but we understand that logging certain drinks outside the main meal sections may not feel fully integrated yet. We appreciate this feedback and will consider ways to make drink tracking easier and more seamless.
If you need any guidance or want tips to get the most from your plan, please contact us at hello@perfectbody.me.
Best regards,
PerfectBody Team
Reply from PerfectBody.me
Hello Suzanne,
Thank you for your feedback! We’re glad our team was able to respond quickly and help resolve your issue. If you have any further questions or need assistance, please don’t hesitate to contact us. 💙
Best regards,
PerfectBody Team
Fraud keep charging my credit card even…
Fraud keep charging my credit card even though I never used
November 5, 2025
Unprompted review
Reply from PerfectBody.me
Hello Lisa,
We’re genuinely sorry to hear about your concern and completely understand how upsetting unexpected charges can feel. Please know that we never make any withdrawals without a completed and confirmed purchase. To finalize a plan, each customer must go through several steps -completing a short quiz, submitting an email, selecting a plan, going through the checkout page, choosing a payment method, and manually confirming the payment details.
All subscription terms, including renewal frequency and pricing, are clearly displayed under each plan before checkout and are also detailed in our Terms & Conditions. Subscriptions renew automatically to ensure uninterrupted access to your plan, but if canceled correctly, no further charges should occur.
If you haven’t authorized or recognized a payment, please contact us at hello@perfectbody.me with the details of the transaction. Our team will carefully review your case and help resolve this as quickly as possible.
Best regards,
Perfect Body Team
Fuming! Steer clear!
* UPDATED*
The reply asks that I get intouch, however all messages to their customer services are being ignored. The small print was read before signing up, and has just been reread again - these charges are not an automatic renewal, and since I messaged them last night, 2 more are now pending on my account - so that's 4 umauthorised charges totalling over £55 and the 25% refund has not been applied. My 3month subscription was £23.
Fuming!
I have had numerous issues with the app. I stated on my dietary info that I don't eat fish, yet practically every meal on my meal plan was salmon!
You get logged out of the previous day so if you didn't log the previous day's water intake or meals, you can't.
You can't log any exercise outside of walking, and you can't log steps if your fitness tracker can't sync.
I thoroughly read everything when I signed up to make sure that the only payment I was making was the 3month subscription. However I have now been charged for some "upsell" subscriptions. Clearly there is an issue with this, as I am not the only reviewer who has mentioned it.
I have been given a 25% refund, which the handler made out was reasonable, but I am far from happy with this. I have no proof anywhere of any "upsell" subscriptions and therefore expect a full refund.
STEER CLEAR of this company! It is unclear what the principles of the plan of, and as far as I'm concerned, it is a huge waste of time and money
November 3, 2025
Unprompted review
Reply from PerfectBody.me
Hello there,
We’re very sorry to hear about the experience you’ve had and completely understand your frustration. When a client subscribes, they go through a full process: completing the quiz, submitting their email, selecting a plan, going to checkout, choosing a payment method, and confirming payment information. During checkout, each plan clearly notes in small print that it will be billed every X months, and our terms and conditions specify that subscriptions are set to automatic renewal. If the subscription is cancelled correctly, no further charges should occur.
We also want to look into the issues you’ve experienced with your meal plan not respecting dietary preferences and difficulties logging exercises or water intake.
Please contact our support team at hello@perfectbody.me
with your account details so we can thoroughly review your case and help resolve it.
Best regards,
Perfect Body Team
They have taken money out of 2 of my…
They have taken money out of 2 of my accounts somehow so be careful!!
I have requested it back so we'll see what happens.
November 3, 2025
Unprompted review
Reply from PerfectBody.me
Hello Pamela,
We’re very sorry to hear about the unexpected charges on your accounts. We want to clarify that all subscription details, including the amount and billing frequency, are clearly presented during the checkout process, and the terms and conditions explain that subscriptions are set to auto-renew. If a subscription is cancelled correctly, no further charges should occur.
Since you’ve experienced issues, please reach out to our support team at hello@perfectbody.me with your account details so we can investigate and help resolve this promptly.
Best regards,
Perfect Body Team
Please do not fall for this SCAM
Please do not fall for this SCAM. I was targeted on social media. They mentioned Thyroid and Hashimotos. You think you are getting a deal but then have to pay for a meal plan, workout plan and around ten other plans you are offered before your plan is final.
I signed up for the initial deal it said 8
euro for 28 days. Then another 12 for meal plan. The 8 came out as 11 on my
account. The meal plan was full of
wheat and dairy even though I clicked no wheat or dairy. . Which are not recommended for Hashimotos. Total rubbish. Tried to cancel through website "Server Down"Shame on them for targeting people looking to be healthier.
Edited.
You offer a 30 day refund. I want a refund. I did select no dairy or gluten TWICE and it's still on my menu. I emailed for a refund and got a response to say my subscription is cancelled but not refunded.
November 2, 2025
Unprompted review
Reply from PerfectBody.me
Hello Siobhan,
We’re very sorry to hear about your experience and completely understand your frustration. We want to clarify how our process works: to purchase a plan, users complete a quiz, submit their email, select a plan, proceed to checkout, choose a payment method, and confirm their payment information. During checkout, each plan clearly states the recurring billing schedule (for example, “will be billed X every X months”), and our Terms & Conditions explain that subscriptions are automatically renewed.
Regarding dietary preferences, all plans are generated based on the selections you provide during setup. If any recipes included ingredients you cannot eat, this may be due to a mismatch in profile settings, and our team can help adjust your plan to better fit your needs. For cancellations, if the purchase was made through the App Store or Google Play, these subscriptions must be managed through their respective platforms. If the plan was purchased directly through our website, you can cancel via your profile or contact our support team for assistance.
Please reach out to hello@perfectbody.me
so we can review your account and make sure your dietary preferences and cancellations are properly handled.
Best regards,
Perfect Body Team
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