Perfect Body Shape Reviews 

568
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Really fast delivery and they always give you freebies, I will always buy from them!!!also a decent range of products

Rated 5 out of 5 stars

Products are 5* made great gains and progress since using products stocked by them, have purchased multiple orders, shipping/ delivery always fast and secure. Not had a single issue with using this c... See more

Rated 5 out of 5 stars

I've used this company twice so far without any issues. Supplements are as described and I cannot say anything negative in my experience ordering from them. Products always arrive on time, if not... See more

Rated 5 out of 5 stars

Best website with supplements. Quick delivery with a free sample and prices are also good. B4 I placed an order I was having a chat with representative Adam & he’s very friendly & helpful , in futur... See more

Company details

  1. Fitness and Nutrition Service
  2. Sports Nutrition Store
  3. Vitamin and Supplements Store

Written by the company

Perfect Body Shape supplements store launched in 2016 and focussed on a small selection of top European and American Sports Nutrition brands. Based in Eastbourne, United Kingdom.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

568 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(568)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Items missing and no response

Part of my order is missing what I have paid for. I have sent 3 emails without a response. I have also tried to call. No answer on either days and no availability to leave a voice mail. Horrendous customer service and still no closer to getting my missing items.

As per your reply this is not true at all, it took 4 emails and over a week to get any correspondence.

As per your correspondence you stated you were refunding the missing item on the 15th of July. It’s now the 20th of July and no refund or response since the 15th. Can you confirm when this will be refunded.

July 14, 2022
Perfect Body Shape logo

Reply from Perfect Body Shape

Dear Chris, you left this review straight after you replied to our message. You sent 1st email on Wednesday at 6:00pm and got response next day. You received all products you ordered, it seems you thought you bought different Yummy Sports item, however everything is ok. Looking forward to resolve this issue with you.

Rated 5 out of 5 stars

Very good service

Very good price for the protein. Next day delivery and free shaker included which all in is ideal compared to other prices for this product on the market. Free samples provided too.

Good service. Will use again in the future.

June 14, 2022
Unprompted review
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Reply from Perfect Body Shape

Thank you so much Ross!

Rated 1 out of 5 stars

Paid for next day delivery and still…

Paid for next day delivery and still not here 3 days later

June 8, 2022
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Reply from Perfect Body Shape

Dear Lavinia,

we are really sorry your parcel hasn't arrived. We just checked tracking details and it seems parcel is out for delivery today (Parcelforce PBIO8672461001).

Unfortunately, due to Platinum Jubilee, extra days off and high parcels volume delivery companies are unable to deliver goods on time.

Apologies for the inconvenience caused.

P.S. In the future, if there's any issue, please contact our support first, we could help solve every problem.

Rated 5 out of 5 stars

Order said next day delivery

Order delayed due to bank holiday but they have emailed me back with update.

June 3, 2022
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Reply from Perfect Body Shape

Dear Molik, due to Platinum Jubilee, 1st possible delivery date was Saturday, 4th June. Royal Mail attempted delivery this day (tracking no 3204575660003AE26E014). Please collect parcel from Post Office.

You should be aware or read our delivery policy where you can find next day delivery doesn't include Bank Holidays and weekends. It's just because any of courier companies work these days.

Regarding your email, you sent us msg at 10:53am and we responded at 3:14pm, however our store was closed due to Bank Holiday.

I hope you collect your parcel and problem will be solved.

Rated 5 out of 5 stars

Super

Super because I have lactose free product and quickly delivery.

May 7, 2022
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Reply from Perfect Body Shape

Great choice - Biotech Iso Whey Zero is gluten & lactose free, also no added sugar makes this product one of the best isolate protein available in the market :) Thank you for your purchase in our store Agata!

Rated 5 out of 5 stars

Great

It was first time when I was ordered from Perfect Body Shape. Im really happy with big choice of products on their website, great to have option to choose which payment its better for me. I was order two items and receive 1 free products and extra 2 samples. Really fast delivery. I will buy again and highly recommend 😊

May 5, 2022
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Reply from Perfect Body Shape

Thank you very much Ann! Your opinion is very important for us! :)

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