Perfecthousesigns Reviews 

166
•
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Please do not buy these products. There are many other websites that offer great service and products. If I could give zero stars I would. Absolutely the worst customer service I have ever tried to de... See more

Rated 1 out of 5 stars

I would have given zero stars if that was an option. The website looked very professional. I ordered bin stickers on 31st July and received an email saying that Amazon Delivery would be in touch. Havi... See more

Rated 1 out of 5 stars

Took almost 2 weeks to deliver pack of 4 stick on bin numbers and only replied to one email asking me to wait for 3 weeks, as delivery must be delayed in post! First email from them stated delivery ha... See more

Rated 5 out of 5 stars

Absolutely delighted with my house sign! It looks fantastic on the wall and delivery was fast. Highly recommend!

Company details

  1. Home Improvement Store

Written by the company

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(166)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

perfect sign!

I’m really glad I ordered this before reading the reviews. If I had seen them first, I probably wouldn’t have gone ahead with the purchase, as many recent reviews say things like “scam” and “don’t buy.”

However, my experience was completely different. I ordered on the 2nd of April and received it on the 10th, with no issues at all. Delivery was quick, and the item was very well packaged.

The sign itself is amazing quality and looks exactly like the picture. I genuinely can’t fault the company.

I wanted to leave this review to reassure others who might be put off by the negative feedback. in my experience, this company is completely legitimate.

April 10, 2026
Unprompted review
Rated 3 out of 5 stars

Damaged sign

The sign arrived damaged so I immediately sent images and email on the same day it arrived. Than I requested if they had better quality signs and that I would pay more. But they did not respond to my email instead said they will replace the broken sign. They did replace by sending the exact same which I did not want to keep. They are not responding to my phone calls or emails by writing if they have something better.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap product

Bought a sign which only lasted a few months before breaking. Liked the design so ordered the exact same size and design for it to arrive with the back mounting pins to be uneven resulting in 2 additional holes needing drilled in the wall. Will not buy from them again. Buy cheap buy twice!

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

No communication. You will be ignored

I believe they are a scam company! I ordered a house sign on 9th March and was told it was dispatched on 12th March and I heard nothing, after chasing them for the tracking number I can see that it’s just stuck on label generated and hasn’t changed at all, I flagged this to them on various occasions just to be ignored on the online chat and on email. I tried to call them today during their opening hours and it just rings to get cut off. Terrible customer service. Do not order from them if something goes wrong you will just be ignored. I’m not the only one to say this, it is now 5th April and still no response or product.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Reflective night wall sign

I have contacted this company twice for the plastic cups that were missing from the delivery to fix my new sign which I bought in December 2025. You get the auto reply to say a response will be given within 2-3 working days. Avoid this company. They are useless. Absolutely zero customer care and action from them.
20.02.2026 I now redact my review as the parts have turned up this morning. Whilst communication has been poor, the company has honored my request.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is non existant

Customer service is non existant, no reply to emails, not answering phone line. Chat is more like a whisper. Our order came, we charged it up, fitted it. Looks good in daylight, but at night, the light isn't very good. It's at the wrong angle to illuminate the sign.
No response from this company for 7 days. Please avoid them.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely headache

Wow what a complete and utter mare we have had with our new plaque. The sticky stuff they use on the front to post out, Jesus Christ you need have some patience let me tell you! Spent absolutely ages trying and trying to scratch it off, they need to re think the brown sticker it’s an absolute joke. Does not come off easy whatsoever. Won’t buy from them again and wouldn’t recco.

November 15, 2025
Unprompted review
Rated 3 out of 5 stars

The Aria Glow in the dark house number…

The Aria Glow in the dark house number looks quite nice but the glow is faint and short lived. My main issue with this sigh is the way its attached makes it easy for anyone to pull off and it is very hard to properly align when drilling a rendered surface. Deep holes large enough to "swallow" the plastic fittings and a good slug of CT1 help with improving this.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers don’t bother

Scammers don’t bother

October 31, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Memz,
We’re sorry to hear you feel this way. We can assure you we’re a genuine company, and all of our signs are laser-cut and UV-printed to order. Please contact us at hello@perfecthousesigns.co.uk with your order details so we can resolve this for you.
— PerfectHouseSign

Rated 1 out of 5 stars

Seems like a con - awful.

Ordered 2 weeks ago, no correspondence about delivery - emailed and got one response back with a tracking number that is not valid, emailed back and now nothing and what is the point in having a phone number if no one answers it? Terrible, terrible service.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Never use

Order was due last week, never arrived. Been chasing for a week no response on phone email or live chat. Con

August 21, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi,

We’re really sorry to hear about your experience and the delay with your order. This is not the level of service we aim to provide. Could you please email us at hello@perfecthousesigns.co.uk
with your order number so we can investigate this straight away and get it resolved for you as quickly as possible?

Thank you for bringing this to our attention, and we look forward to putting things right.

Best regards,
Perfect House Signs

Rated 5 out of 5 stars

Really pleased with my house sign

Really pleased with my house sign. It looks great, especially when the light comes on and was easy to put up. I’ve already had a couple of neighbours comment on how nice it looks!

August 8, 2025
Unprompted review
Rated 3 out of 5 stars

PERFECT HOUSE SIGNS AVOID RUBBISH

i ordered from this company a house number ,worst shopping experiance useless company ,still not got sign , thing is in time of scamers everywhere ,ghis lot call themselves perfect house sign company ,, then they become stiker wall ltd ????? what confuseing lot , will not buy again. i have sign now ,just confuseing company .2 names.

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Sign has not been delivered at all - don’t respond to e mail at all. Beginning to think that this a scam to get your money. Please avoid using them. I understand that things go wrong but not responding to a customer is very poor.
Hopefully the sign will arrive.

August 20, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi,
We’re very sorry to hear your sign hasn’t arrived and that you haven’t had a response from us—that’s not the service we aim to provide. Please be assured we are a genuine company, and every sign is laser-cut and UV-printed to order.

If you could contact us at hello@perfecthousesigns.co.uk with your order details, we’ll check on your delivery right away and do our best to resolve this quickly.

Our sincere apologies for the delay and poor communication.
— PerfectHouseSign

Rated 1 out of 5 stars

Appalling service don’t use them they…

Appalling service don’t use them they don’t deliver the paid for goods, no tracking available they are a scam company .
Order has finally arrived.
Company need to provide more updates on purchasing and tracking

August 15, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Mrs Catherine,
We’re very sorry to hear about your experience and understand your frustration. Please be assured we are a genuine company, and all of our signs are laser-cut and UV-printed to order. We regret that your order hasn’t arrived as expected and that you weren’t provided with tracking details.

If you could contact us at hello@perfecthousesigns.co.uk with your order details, we’ll investigate this as a priority and work to resolve it for you.

Our sincere apologies again for the inconvenience caused.
— PerfectHouseSign

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look