I purchased a putting mat for my wife and she did not want it. I contacted Perfectpractice on December 31st, 2023 by email and followed up two more times since then. I still have not received a respon... See more
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Product bought as a Christmas gift so can't comment on what it is like yet. Kept up to date with shipping, good communication from seller. Please note this is shipped from China so it does take a whil... See more
Company replied
Ordered a putting mat from them and their site says all orders ship in 1-3 days yet it has been 1 week and I havnt received shipping information. I've messaged twice and get very vague responses that... See more
So I ordered in Nov and since 24th Nov it’s been in transit........ no update or change in this status and clearly won’t be here for Christmas. Very disappointing and despite contact no confirmation o... See more
Company replied
Company details
Written by the company
Perfect Practice manufactures and sells the top products for the modern golfer. Our game changing Perfect Practice putting mats will have you MAKING MORE PUTTS with only a few short minutes of practice!
Contact info
United Kingdom
- support@perfectpractice.golf
- perfectpractice.golf
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Perfect mat to train at home during lockdowns!
December 10, 2020
Unprompted review
Reply from Perfectpractice
We totally agree Ines. After a few minutes of using our mat, you will gain confidence in your ability to hit it where you are aimed.
That translates to a lot more made putts on the course and a huge boost in confidence over the ball.
Where is it???
I ordered this on the 9th I November -
Order Number: #6F0AC2803C
Despite numerous emails back and forth, a tracking number being given that didn’t work, here I am a month later with no product.
You keep replying to emails but it doesn’t give me any hope as you don’t actually tell me where this is. I will give this one more week and then raise it with my card and get the money back unless you can prove where the order is???
December 10, 2020
Unprompted review
Reply from Perfectpractice
Hi Jane. Besides any problem, your order arrived, right? Our apologies for any bad situation in information about your order, we had some complaints about it so, we worked to improve.
We hope that you enjoy it a lot your perfect practice mat.
I am honestly amazed of how much my…
I am honestly amazed of how much my putts improved after using perfect practice mats.
Quality: 5/5
Customer support: 5/5
December 9, 2020
Unprompted review
Reply from Perfectpractice
This is the best training Marquita and your much will improve putting stats will be the proof to that.
Honestly, if you want to improve your putting, this matt is awesome. Welcome to the perfect practice team.
My coach recommend it because it's…
My coach recommend it because it's endorsed by a top player. I just went with these mats and so far so good!
December 9, 2020
Unprompted review
Reply from Perfectpractice
Thank you very much, Jeffie, honestly, we have to agree with your coach. Surely you will gain confidence in your ability to hit it where you are aimed.
In my opinion perfect practice mats are…
In my opinion perfect practice mats are of superior quality than other mats I've tried. I recommend it.
December 9, 2020
Unprompted review
Reply from Perfectpractice
We are very grateful to read it, Luis. We are always working to do the best for our customers. Thank you to rate us.
After having the mat for a while I can…
After having the mat for a while I can definitely recommend it for others. My puts improved and the mat looks as new to this day.
December 4, 2020
Unprompted review
Reply from Perfectpractice
That's why we're here! Thank you for the comment, Katia.
looks like several others have had a…
looks like several others have had a similar issue. be wary of these people, I ordered two mats and a set of mirrors on the 22nd Nov. after two weeks and no confirmation email or delivery date I raised an issue directly with the company and my Credit card company. I received a mail from the company asking me to check my junk folder (as if I hadn't already checked my entire mailbox) surprise surprise no mails from them at all. I then received an order confirmation along with a tracking number. so i checked, it appears the items were only sent today!! very strange. the whole process has been fraught with issues, the buying experience a little stressful (not an insignificant amount of money) i keep my fingers crossed that the items actually turn up and are of decent quality. I DO NOT RECOMMEND THIS COMPANY, AND SUGGEST ANYBODY WHO USES THEM TO TREAD CAREFULLY.!!!!!
December 3, 2020
Unprompted review
Reply from Perfectpractice
Hello Andrew, our sincerely apologies for any problem with your order and during the transportation. However, we checked here and your order arrived, right? We are always preserving the quality of service and customer support. We train our team to serve you in the best way and always solve any problem. If you need any further assistance or support, please do not hesitate to contact us on our channels.
ZERO communications
ZERO communications. I have been trying to cancel an unfulfilled order for three days. Absolutely no response. Have asked PayPal to pursue refund.
November 29, 2020
Unprompted review
Reply from Perfectpractice
Hi, Michael! Please, if you still need any help by cancelling your order that you don't wish to receive, feel free to contact us via support@perfectpractice.golf and we'll be happy to help!
Well done Perfect Practice
Still undecided.
My credit card initially blocked the transaction as potentially fraudulent. I confirmed payment and took a chance. Initial poor comms from the company, but this has improved. I forwarded all transaction details to the Instagram account and they have confirmed my dealings are authentic. Received tracking detail and parcel left Beijing yesterday. Fingers crossed. Will update when it arrives
UPDATE 10th November
Tracking still states that the parcel left Beijing on the 23rd November, no change for 17 days.
Update 23rd December
Well well well, there was me thinking I had been conned, the tracking updated yesterday, stating that my three mats had arrived in the UK, then at lunchtime today, Parcelforce delivered my three mats.
Communication has been very good the last few days, I was assured that they would arrive by Christmas Day.
We’ll done Perfect Practice you certainly pulled the rabbit out of the hat with this one.
Two of the boxes are a bit damaged, but contents seem fine.
November 24, 2020
Unprompted review
Reply from Perfectpractice
Hey, Steve! Thank you for your feedback, we're definitely using it to improve our comms. If you need any help or info with your order, please don't hesitate to contact us via support@perfectpractice.golf and we'll be happy to help!
BEWARE THIS IS A SCAM
BEWARE THIS IS A SCAM, i stopped my order but they took money anyway, payment is processed by ‘FC COMMERCE’ which is well documented as being a scam company DO NOT BUY!
November 18, 2020
Unprompted review
Reply from Perfectpractice
Hi, Daniel! Please, if you need any help with your order, need to cancel or anything, you can always contact us via support@perfectpractice.golf and we'll be happy to help!
Quick delivery & thanks
Quick delivery & thanks - finally can exercise golf from home.
October 20, 2020
Unprompted review
Reply from Perfectpractice
Hey, Alma! Thank you for your feedback!
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