AVOID AT ALL COSTS - scam. I ordered a bed and order confirmation said 3-10 working days for delivery. I’ve tried emailing the company twice (no response) and tried phoning the number on their web... See more
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Getting really worried, bed not arrived, very difficult to contact seller except via Amazon. They claimed it delivered when not. very little info given, absolutely no tracking given, they say they... See more
Fast delivery and Facebook messenger team were happy to help with my questions on expected delivery day. Delivery driver arrived nice and early. Bed is great quality for the price and was easy to asse... See more
Bed was ordered at the end of October. Contacted on 1 November by text for delivery on 2nd. There was a bombarent of texts asking me to confirm delivery. I advised that the time they could deliver wou... See more
Company details
Written by the company
Perfect sleep beds is part of the Alexandra Beds Group, a family run business that has a rich history of over 30 years' manufacturing experience in the bedding industry. We supply all over the UK, from hotels to B&Bs to student accommodations. All our products are made to order and we cater to all ours customers needs We offer modern divan beds, footboard beds, storage bed, ottoman beds, velvet beds, plush beds and more
Contact info
Unit 1, Alexandra mills, alexandra road, Wf17 6ja, Batley, United Kingdom
- 01924 443787
- Support@perfectsleepbeds.co.uk
- perfectsleepbeds.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Difficult to get hold of customer…
Difficult to get hold of customer service as they did not answer phone nor respond to messages. The wrong fabric bed was delivered to me and although order and delivery was quick and the bed seem really good value it was the wrong fabric and colour sent. It was quite frustrating to arrange collection of the bed or get a refund. The bed is blocking my corridor and still not collected.
First rate service from ordering to…
First rate service from ordering to delivery, definitely recommend.
Very good and nice and easy to fit…
Very good and nice and easy to fit together and nice price thanks
Lovely bed
Lovely bed, with good customer service.
We ordered a bed online, even if we had an issue I can tell we are very happy as it’s been corrected in a very professional manner very quick.
Very quick delivery received my bed in…
Very quick delivery received my bed in 2-3 days. Really good quality bed and mattress!!
One man delivery. Don’t expect too much!
The delivery time was accurate, I didn’t wait very long for the time slot given. The problem I had was the driver did not bring the bed to my home, as he said he is only supposed to bring it to the first door which is the main door to the estate. There were two entrances to my estate I could use to acces my home, but the driver doesn’t have a trolley so didn’t want to walk that distance which is understandable. I had to ask a neighbour to help me bring it to my home. There is only one man, so if you order from this company and don’t live on a main road where the door is right there you could be stuck. I worry for single women, people with disabilities and the elderly. Don’t expect too much from them. They do the bare minimum.
Very good service
Excellent product
Excellent product. Easy to put together.
Only downside is they deliver to the door and not inside the house.
I had it on my driveway until I could get help getting it in.
I am so pleased with my item it looks…
I am so pleased with my item it looks absolutely beautiful ,delivery came really fast ,good for the money too thank you .
Ty so much excellent service
I made mistake in Colour of bed an…
I made mistake in Colour of bed an with no problem they took back bed an replaced it with the right one thanks
The bed was even nicer than I thought…
The bed was even nicer than I thought it would be great quality and excellent value for money
Great service
Great service, great communication and helpful to rectify mistake when made no questions asked
*****
Fantastic service from a fantastic…
Fantastic service from a fantastic company. Ordered on a Tuesday and delivered within 2 days.
Rang me to confirm order to ensure everything is correct and booking in of delivery was smooth and efficient
Great
The bed is very nice and good quality. Initially ordered a Silver plushed velvet, however recieved silver crushed velvet. The service I got was very good, they apologised and tried to book in another delivery to send the correct colour. Later came to a conclusion that I was happy with the crushed velvet; which then the company gave me £50.
Good communication from start to…
Good communication from start to finish. Extremely happy with the base and headboard!
Great company great bed great servicr…
Great company great bed great servicr great all round
Bed is sturdy and strong and the…
Bed is sturdy and strong and the headboard is great as a feature
Great customer service from Clive, confirming order and keeping us updated in regards to production of bed, booking in delivery.
Excellent service from start to finish
Excellent service from start to finish, fast delivery, good communication with company and delivery driver and excellent customer service!
Very quick delivery time
Very quick delivery time. Bed is pretty and was easy to put together
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