Performance Golf Reviews 2,525

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 849 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, finding them effective and well-made. Many people highlight the exceptional customer service, noting the staff's helpfulness, professionalism, and positive attitude in resolving issues and providing support. The overall service is frequently described as outstanding, with consumers appreciating the efficiency and quick response times. However, some customers also noted occasional issues with product delivery, such as receiving damaged items or incorrect orders. A few other people also felt that communication was sometimes lacking, mentioning unreturned calls or emails, and in some instances, dissatisfaction with specific product performance or the inability to customize certain items.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Many customers praise the high... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being polite,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the quick, efficient, and... See more

Service

Clients share positive opinions on service. Many reviewers praise the excellent customer service,... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the 357 club so far. I'd give performance golf a 5 based on the club but the automatic subscription charge that i didn't know about knocks them down a bit. They were good about cancelling these... See more

Company replied

Rated 5 out of 5 stars

Always quick to respond and very helpful with clear instructions to help resolve any issues. Most importantly, a great ambassador to help you get whatever you need sent out right away! High quality p... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience with my 357 - suddenly felt confident on the long fairway shots where my 3 wood / hybrid / driving iron failed me regularly. So I invested in the 359 - very 1st shot I used... See more

Company replied

Rated 5 out of 5 stars

I contacted PG regarding obtaining a head cover to the PG putter I had purchased. I lost the original on the course somewhere. I got a quick response from PG’s customer service. They asked me for a... See more

Company replied



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4.2

Great

TrustScore 4 out of 5

3K reviews

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Replied to 99% of negative reviews

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Rated 5 out of 5 stars

A refund with a Smile

I purchased a course from PG and even though it was very good it wasn't exactly what I was looking for. I feel awkward asking for a refund but I did anyway. The staff at PG couldn't have been kinder. They understood and didn't question anything. PG even offered to let me choose any 2 courses I wanted or the refund. I have a number of courses that I have purchased from PG as well as a click stick and deck launcher. Each item has been extremely helpful in my golf journey. Thank you PG-Ted

March 24, 2026
Unprompted review
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Reply from Performance Golf

Your message really made us smile. We completely understand how awkward it can feel to ask for a refund, but we’re so glad our team was able to make the process kind, simple, and judgment‑free for you. Offering you the choice of two courses or a refund is exactly the kind of flexibility we want golfers to feel when working with us.

It’s wonderful to hear that you’ve already gotten so much value from the courses, the Click Stick, and the Deck Launcher — knowing they’ve been helpful in your golf journey means the world to us. We’re grateful to have you as part of the Performance Golf family, and we’ll keep doing everything we can to support your game with care and positivity.

Rated 5 out of 5 stars

Even though I had reservations about…

Even though I had reservations about the length of the mallet putter, which was 2" longer than my regular putter; it was agreed that I should try the putter out for the season and return it no questions asked if it didn't work out for me. It was about a full year where I contacted Performance Golf requesting to return the putter. I just could not get my eye over the ball when putting. The weight and feel was excellent but the putter could not be cut down the 2" in length due to the balance. If they are able to provide a shorter shaft at 33". I would not hesitate to order it if this became available.

December 10, 2025
Unprompted review
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Reply from Performance Golf

Thanks for giving the mallet putter such a fair shot—it says a lot that you stuck with it for a whole season. I hear you on the extra 2" making it tough to get your eyes over the ball, even though the weight and feel were right on. Since the balance can’t be adjusted by cutting it down, I totally get why it didn’t click for you.

Your feedback about wanting a 33" option is super helpful, and I’ll make sure it’s shared with our team. If we do release that shorter shaft, you’ll be the first to know. I really appreciate the positive way you approached this—it’s exactly the kind of input that helps us keep improving.

It sounds like you know what works best for your setup, and that’s what matters most.

Rated 5 out of 5 stars

Had an amazing experience with my 357

Had an amazing experience with my 357 - suddenly felt confident on the long fairway shots where my 3 wood / hybrid / driving iron failed me regularly. So I invested in the 359 - very 1st shot I used off the tee on a tight par 4, hit it perfectly and even had a little draw around the corner. I have never drawn a ball in my life!!
Am so much looking forward for my new One.1 Wedges to arrive. The team have been so helpful as I am an Australian living in the UAE but seeing out the war in India - everyone I deal with gets straight back me.

March 23, 2026
Unprompted review
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Reply from Performance Golf

Wow—that’s such an awesome story! I love hearing how the 357 gave you that confidence on the long fairways, and then the 359 delivered that perfect tee shot with a draw (especially since you’d never hit one before—that’s a huge win!). It sounds like your game is opening up in exciting new ways, and I can’t wait for you to get your One.1 Wedges to round things out.

Thanks also for the kind words about our team—it means a lot. We’re glad we can be here for you no matter where life takes you, and it’s inspiring to see your passion for the game shining through even while you’re navigating so much. Keep enjoying those shots—you’ve earned them!

Rated 4 out of 5 stars

The PG 357 Hybrid.

I was disappointed that it took so very long to get the club to me, however once I received the club and was able to use it, I absolutely loved it. It may not be the club for everyone, but because it is lighter than a regular 3 w, but performs like one as well as a 5 and a 7. It is a great hybrid.

March 20, 2026
Unprompted review
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Reply from Performance Golf

I hear you—it’s never fun waiting longer than expected, but I’m so glad the club won you over once it arrived. That lighter feel paired with the performance of a 3, 5, and 7 really makes it a versatile hybrid, and it’s awesome to know it’s working so well for your game. Thanks for sticking with us through the delay—we’re excited you’re enjoying it out on the course!

Rated 5 out of 5 stars

If I could rate Performance Golf higher…

If I could rate Performance Golf higher than a 5star I would!!
Every interaction from using the app, to working with an online coach, to using PG clubs and training aids, and attending a 2day event has been awesome! I’ve also had amazing customer service and guidance when trying to decide the best membership level and products for me. PG has helped me not only improve my game but really enjoy the process as well :)

February 27, 2026
Unprompted review
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Reply from Performance Golf

That’s incredible to hear—thank you for sharing! It sounds like you’ve really embraced everything Performance Golf has to offer, from the app and coaching to the clubs, training aids, and even our events. Knowing that it’s helped you not only improve your game but also enjoy the journey means the world to us. We’re so glad to be part of your golf story and can’t wait to keep supporting you every step of the way.That’s incredible to hear—thank you for sharing! It sounds like you’ve really embraced everything Performance Golf has to offer, from the app and coaching to the clubs, training aids, and even our events. Knowing that it’s helped you not only improve your game but also enjoy the journey means the world to us. We’re so glad to be part of your golf story and can’t wait to keep supporting you every step of the way.

Rated 5 out of 5 stars

Great Customer Support…Excellent!!!

Bought the SF1 at a great price and am very happy. Had some confusion regarding the VIP Coaching and called to clarify that I did not want the service. They took care of it immediately. I thought it would be a big hassle but it was taken care of without a problem. Great client experience! Thx.

March 19, 2026
Unprompted review
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Reply from Performance Golf

Bought the SF1 at a great price and am very happy. Had some confusion regarding the VIP Coaching and called to clarify that I did not want the service. They took care of it immediately. I thought it would be a big hassle but it was taken care of without a problem. Great client experience! Thx.

Rated 5 out of 5 stars

Great Customer Service

Quick response. Was able to provide me with a discount because it was the 2nd 357 club I purchased. This purchase was for a very good friend of mine that I've golfed with for decades. He and I hit my 357 and he loved it. So I decided to buy him one as a gift. He'll be thrilled!

March 19, 2026
Unprompted review
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Reply from Performance Golf

That’s fantastic! I love that you not only treated yourself to the 357 but turned around and picked one up for your longtime golf buddy—that’s the kind of gift that really means something. He’s going to be thrilled when he realizes you got him his own, especially after loving the feel of yours. And it’s great to hear our team was able to jump in quickly and make the discount happen for you.

There’s something special about sharing the game with a friend over the years, and now you’ll both be teeing off with matching 357s. Here’s to many more rounds together and plenty of great shots side by side!

Rated 5 out of 5 stars

Performance Golf Thr1v3r is a great option for seniors!

I recently bought a Thr1v3r ("Thriver" a 1 & 3 wood combined) from Performance Golf. I had previously purchased their 357 club (3 wood head, 5 wood length, 7 wood loft). I love that club and hit it really well; between 175 -190 yd. Needed a club with a bit more distance capability to reach par 5 greens in 3 strokes. That is what this club is for. Only used it twice so far, and the shots off the turf are getting to close to the distance I wanted!

March 18, 2026
Unprompted review
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Reply from Performance Golf

Sounds like you’ve really dialed in your bag with the 357 and now the Thr1v3r is giving you that extra distance you’ve been looking for. I love that you’re already seeing those shots off the turf getting close to your target yardage—that’s exactly what it was designed to do.

It’s such a great feeling when the right club opens up new possibilities on the course, especially being able to attack those par 5s with confidence. Keep swinging it—you’ll be reaching those greens in three before you know it!

Rated 5 out of 5 stars

Excellent responsiveness and followup

Excellent responsiveness and followup. Listened to my questions and comments and responded quickly and appropriately. Especially liked their openness and honesty. Will seriously consider additional purchases as needed.

March 17, 2026
Unprompted review
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Reply from Performance Golf

I’m so glad you felt listened to and taken care of—that’s exactly the kind of experience we want every golfer to have with us. Openness and honesty are values we take seriously, so hearing that it stood out to you really means a lot.

It’s exciting to know you’re already thinking about future purchases, too. We’ll be here whenever you’re ready, making sure the process is just as smooth and straightforward. Thanks again for sharing your experience—it’s always a pleasure connecting with golfers like you!

Rated 5 out of 5 stars

Give them a try!!

Lessons are good and they want to help improve your golf game with many tools.

March 16, 2026
Unprompted review
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Reply from Performance Golf

Keep leaning into those lessons—you’ll be surprised how quickly the little adjustments add up to big improvements out on the course. Here’s to more confidence, more distance, and more fun every time you play!

Rated 5 out of 5 stars

Great customer service

Great customer service as well as a very friendly and customer centric staff. Easy to get things done when dealing with the staff of this company. The programs provided are excellent and very helpful. Highly recommended.

March 17, 2026
Unprompted review
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Reply from Performance Golf

That means so much to us — thank you for sharing such kind words! We’re thrilled to hear that our team made things easy and enjoyable for you, and that the programs are proving helpful in your game. It’s exactly the kind of experience we want every golfer to have with Performance Golf. We’re grateful for your recommendation and excited to keep supporting you on your journey to better golf!

Rated 5 out of 5 stars

I bought the 357 fairway hybrid

I bought the 357 fairway hybrid. It arrived quickly. I excitedly opened the box and the shaft was broken. Obviously happened during shipping. I called Performance Golf and within a week another one was delivered. This time it arrived intact. I was very impressed with Performance Golf and how graciously and efficiently they handled the situation’
I then went to the driving range and was happily surprised how well I was hitting the 357 club. No learning curve or adjustment. So far I love the new addition to my arsenal, and I can’t say enough about Performance Golf.

March 6, 2026
Unprompted review
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Reply from Performance Golf

That’s fantastic to hear! I’m glad we could get that shipping issue sorted quickly, and even happier that the 357 fairway hybrid is already giving you such great results. It’s always exciting when a new club feels natural right away — like it was meant to be in your bag.

Enjoy those smooth strikes, and don’t forget you’ve got a free training video with the club to help you unlock even more of its potential. Here’s to many more satisfying rounds with your new favorite!

Rated 5 out of 5 stars

Great Support

Support was great. They fixed my problem immediately. Thank you!

March 14, 2026
Unprompted review
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Reply from Performance Golf

That’s wonderful to hear! I’m so glad our support team was able to jump in and get things sorted right away for you. We always want you to feel taken care of, and it means a lot that you noticed the effort. Thanks for trusting Performance Golf — here’s to smooth swings and great rounds ahead!

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service! Very responsive to my needs and quickly addressed on my concerns.

March 13, 2026
Unprompted review
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Reply from Performance Golf

Love hearing that! We always want you to feel supported and taken care of, so it’s great to know our team was quick to respond and put your mind at ease. Thanks for sharing the kind words — we’re thrilled to have you as part of the Performance Golf family, and we can’t wait to keep helping you enjoy every swing.

Rated 5 out of 5 stars

Reached out to Performance Golf

Reached out to Performance Golf requesting information on delivery. Response time less than 24 hours outstanding. Knew exactly where I stood when I needed to. I have been in customer service positions for over 40 years. Number one rule contact the customer as soon as possible to resolve issues. You may not always be what the customer wants to hear, but contact matters. This group is outstanding in that regard highly recommend their equipment as well as their app.

March 15, 2026
Unprompted review
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Reply from Performance Golf

You really captured the heart of what we strive for at Performance Golf. Quick, clear communication is everything, and hearing that our less‑than‑24‑hour response stood out to someone with over 40 years in customer service means the world to us.

We’re honored by your recommendation of both our equipment and our app, and we’ll keep working to make every interaction feel just as outstanding. Thanks again for the kind words — they fuel us to keep raising the bar!

Rated 5 out of 5 stars

Excellent customer service ..

Excellent customer service ... something that is the hallmark of Performance Golf!

March 13, 2026
Unprompted review
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Reply from Performance Golf

We’re proud that excellent customer service is seen as part of our hallmark, but hearing it directly from you makes it even more special. At Performance Golf, we want every interaction to feel personal, supportive, and uplifting—like chatting with a friend who’s got your back on and off the course.

Rated 5 out of 5 stars

Performance Golf outstanding customer service

Great customer service and prompt attention. I returned an item and received awesome communication about the process, next steps and even got a full refund based on the tracking number.

February 25, 2026
Unprompted review
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Reply from Performance Golf

That means the world to us—thank you for sharing such kind words! We’re thrilled to hear the return process felt smooth and that our communication kept you confident every step of the way. Making sure you feel taken care of is exactly what we aim for, so knowing you received your full refund quickly is a big win on our side too.

Rated 5 out of 5 stars

Excellent service and training aides.

Excellent service and training aides.

March 12, 2026
Unprompted review
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Reply from Performance Golf

We love hearing that—thank you! It’s awesome to know our service and training aids are making a positive impact on you. At Performance Golf, our goal is to make every step feel helpful and encouraging, so your feedback really puts a smile on our faces.

Keep enjoying the training tools, and remember, we’re always here to support your game like a friend cheering you on.

Rated 4 out of 5 stars

Excellent Service

The service received was excellent and quickly addressed the issues I had raised.

February 25, 2026
Unprompted review
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Reply from Performance Golf

We really appreciate you saying that—it means a lot to know our team was able to jump in quickly and get everything sorted for you.

Rated 5 out of 5 stars

Excellent response from Performance…

Excellent response from Performance Golf, when I couldn’t order to the UK, I now have a One. 1 and have just started using, first impression is very good club.

February 25, 2026
Unprompted review
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Reply from Performance Golf

Enjoy getting to know the One.1 out on the course—it’s built to bring out the best in your swing. And remember, we’re always here if you’d like tips, support, or just to share how it’s performing for you. It feels great to be part of your golf journey!

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