I like the 357 club so far. I'd give performance golf a 5 based on the club but the automatic subscription charge that i didn't know about knocks them down a bit. They were good about cancelling these... See more
Company replied
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Review summary
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Always quick to respond and very helpful with clear instructions to help resolve any issues. Most importantly, a great ambassador to help you get whatever you need sent out right away! High quality p... See more
Company replied
Had an amazing experience with my 357 - suddenly felt confident on the long fairway shots where my 3 wood / hybrid / driving iron failed me regularly. So I invested in the 359 - very 1st shot I used... See more
Company replied
I contacted PG regarding obtaining a head cover to the PG putter I had purchased. I lost the original on the course somewhere. I got a quick response from PG’s customer service. They asked me for a... See more
Company replied
Contact info
2637 E Atlantic Blvd #42821, 33062, Pompano Beach, United States
- support@performancegolf.com
- performancegolf.com
4.2
Great
3K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Performance Golf
We want every part of the experience to feel easy and uplifting, so hearing your feedback is like a big high-five for the team.
Enjoy those new clubs out on the course, and know we’re always here to support your game like a friend cheering you on.
The service was good and the product…
The service was good and the product arrived in a timely fashion
March 5, 2026
Unprompted review
Reply from Performance Golf
Thank you so much for sharing that—it’s great to hear! We’re glad the product reached you right on time and that the service felt smooth and reliable.
Extremley helpful allround great…
Extremley helpful allround great service 1st class
March 12, 2026
Unprompted review
Reply from Performance Golf
Thank you! We’re thrilled to hear you found the service extremely helpful and first-class. Our goal is always to make things easy, clear, and enjoyable for you, so knowing it came across that way really makes our day.
We’ll keep bringing that same level of care every time you connect with us. Appreciate you being part of the Performance Golf family!
Extremely quick and more than will to…
Extremely quick and more than will to help fit the needs of the golfing world
March 10, 2026
Unprompted review
Reply from Performance Golf
It’s all about making the game more enjoyable and helping you feel confident every time you step onto the course.
It sounds like you value that same spirit of support and adaptability.
Easy Returns
I needed to return the Square Set as it did not work for me. The return process was quick, easy, and painless.
March 10, 2026
Unprompted review
Reply from Performance Golf
I’m really glad to hear the return process felt smooth and stress‑free for you—that’s exactly how we want it to be. Not every training aid clicks for every golfer, and that’s perfectly okay. What matters most is that you felt taken care of and didn’t have to jump through hoops to get it sorted.
We’re always here to help you find the tools that *do* fit your game and make golf more enjoyable. If you’re curious, we can explore other options together that might suit your swing style better.
This company signs you up to monthly…
This company signs you up to monthly subscriptions without your explicit consent, and then makes it impossible to cancel. No option online. Avoid. Wonder if Hank Haney knows what he’s associated with
Update: happy to say that the company took my complaint seriously and rectified the matter, so five stars for customer service, minus one for the original issue! Glad they value the customer over money.
March 10, 2026
Unprompted review
Reply from Performance Golf
I completely understand how that experience must have felt, and I want to reassure you — we never intended to make you feel that way about Performance Golf. To clear things up, we’ve already cancelled your Scratch Club Membership and refunded all of the subscription fees from the very start, totaling $278.40.
You won’t see any more charges moving forward, and everything has been taken care of on our end. We truly value your trust, Gerry, and I hope this confirmation gives you peace of mind.
I purchased the 357 club last summer…
I purchased the 357 club last summer and finished the season with it in my bag. In my hands the club was good, but not better than my PXG 3 wood. I returned the club last week, and the process could not have been easier. Friendly, informative staff gave me the instructions, and the refund was in my account within a couple of days. PG is legit.
March 10, 2026
Unprompted review
Reply from Performance Golf
That’s awesome to hear, and thank you for sharing your experience with us!
I’m really glad the return process felt smooth and easy—that’s exactly what we aim for. Even though the 357 didn’t quite edge out your PXG 3 wood, it means a lot that you gave it a fair shot and trusted us enough to try it out. And hearing that the refund landed quickly in your account makes me smile; we want every step to feel hassle-free.
Performance Golf Fixed Error. Thank You.
Performance golf made contact and acknowledged the error in billing. They immediately fixed the unauthorized reoccurring charges to my account. I do appreciate the quick and corrective action. Thank you. Fixed within 24 hour.
March 8, 2026
Unprompted review
Reply from Performance Golf
We never want anyone to feel like they’re being taken advantage of. I want to assure you that everything has been fully handled now. We’ve gone ahead and refunded all of your subscription fees, totaling $116.00, back to your account. You should see that credit reflected on your statement within 3–5 business days.
We truly value your trust, and while it’s disappointing to know you had this concern, I hope this resolution shows that we take care of our golfers and stand behind our commitment to fairness. Thank you for giving us the chance to make things right, and we wish you nothing but great experiences out on the course.
This is a scam company
This is a scam company - they charge your credit card for hundreds of dollars for a life time membership that you never agreed to, they never call you back ... I have emails saying they will fast track my complaint and someone will call me within 24 to 72 hours - that was Feb 26... Its March 9 and I am still waiting, this business practice is fraudulent and should not be allowed.
January 12, 2026
Unprompted review
Reply from Performance Golf
I completely understand how this feels, and I want you to know we’re here to make things right.
To get this resolved as quickly as possible, could you please share the name, email address, and phone number that were used when setting up the account? With those details, we can immediately locate your membership and fast‑track this case to the right team.
I truly appreciate you bringing this to our attention. Your trust matters, and we’re committed to clearing this up for you without any more delays. Once we have that information, we’ll prioritize your case and keep you updated every step of the way.
Super customer service
Super customer and they work weekends. Outstanding and they do what they say will.
March 9, 2026
Unprompted review
Reply from Performance Golf
That means a lot — thank you! We take pride in following through on our word and being here for golfers even on the weekends. It’s all about making sure you feel supported and confident, both with your clubs and with our service.
I’m glad you noticed, and we’ll keep working hard to deliver that same “outstanding” experience every time you connect with us.
Auto Enrollment Scam - AVOID DOING BUSINESS WITH THEM!
If I could give a 0-star rating I would. Do not trust Performance Golf, they are an unscrupulous company. I bought my wife two of their clubs as a Christmas present. Unknowingly to me, they automatically enrolled me into a Scratch Club subscription costing $299 and then refused to refund the money when I questioned the charge to my credit card. I called and told them I never wanted this subscription, nor did I knowingly sign up for it or utilize it, and requested they cancel it and issue a refund back to my credit card. They just sent an email telling me, “We're just confirming your Scratch Club subscription has officially been canceled.” but never refunded the money. This is flat out stealing. I will never do business with this company again, nor will I recommend their equipment to anyone else.
January 28, 2026
Unprompted review
Reply from Performance Golf
I really appreciate you reaching out and sharing this with us—it’s important to me that you feel heard and taken care of. Let’s get this sorted out together so you don’t have to keep waiting.
To help us track down your account quickly, could you share the name, email address, and phone number that were used when setting things up? With those details, we’ll be able to locate your membership right away and move this case to the front of the line.
Your trust means a lot, and we’re committed to clearing this up for you as fast as possible. Once we have that information, we’ll make sure you’re kept in the loop every step of the way until it’s fully resolved.
Very helpful
I was very pleased with both the products I ordered (the One Club wedge,357 and 359)
As well as the video teachings. The videos are very professional. They are easy to follow and very helpful. The clubs I purchased also are as good as advertised, when I hit them correctly. I’m still tweaking some swing changes and sometimes slide back into old habits. Like most of golf, it isn’t the arrows fault that the bowman can’t aim! The only issue I had, and it was probably my fault, was when I tried to cancel my account it took a bit to finally get in touch with the right person. Once I did it was seamless.
March 6, 2026
Unprompted review
Reply from Performance Golf
That’s such a thoughtful note—thank you for sharing your experience with us! It sounds like you’re really putting in the work to refine your swing, and that’s exactly what makes the difference over time. The fact that you’re already seeing the clubs perform as advertised when you strike them well is a great sign—you’re on the right track.
I’m glad the video lessons have been helpful, too. They’re designed to feel approachable and easy to follow, so it’s wonderful to hear they’re hitting the mark for you. And thank you for your patience with the account cancellation process—we’re always working to make those steps smoother, so your feedback means a lot.
Keep enjoying the journey out there. Golf is all about those small wins and steady progress, and it sounds like you’re embracing that beautifully. Next time you’re out on the course with your ONE.1 wedge, I hope you get one of those shots that reminds you exactly why you love the game.
Deceptive Billing
Was billed a monthly membership fee for several months after my original purchase. Was told it was part of the purchase. It was not. I simply order a golf club as a gift. Nowhere in the sale did it disclose any additional membership. Such a scam.
September 15, 2025
Unprompted review
Reply from Performance Golf
we never intended for you to feel misled. I want to assure you the issue has been fully resolved, and we’ve successfully refunded all of your subscription charges totaling $203.00.
Just so you know, our free trial subscriptions are completely optional and fully manageable—you can turn them off anytime through the members area or the PG App. We truly appreciate you giving us the chance to make this right, and we’re glad you enjoyed the club you purchased as a gift.
I order a new golf club from profomance…
I order a new golf club from profomance golf and I was told when it would arrive it did exactly as the said I have tried this club and it dose exactly as they said it would I was a bit spectacle at first but very happy with the outcome absolutely brilliant thank you
February 25, 2026
Unprompted review
Reply from Performance Golf
That’s fantastic to hear. I love that the club showed up right when we said it would and even more that it’s performing exactly as promised. It’s totally natural to feel a bit skeptical at first, but I’m so glad it’s won you over — that kind of feedback makes our day.
Enjoy every swing with your new club, and thank you for trusting Performance Golf. Brilliant outcomes like yours are exactly why we do what we do!
I got helped by Carl and his help was…
I got helped by Carl and his help was oustanding!
Fast, and left no doubts!
March 6, 2026
Unprompted review
Reply from Performance Golf
That’s awesome to hear, Girard! Carl will be thrilled to know his help made such a difference for you. We’re proud to have him on the team, and it’s great knowing his quick, clear support left you feeling confident.
Efficient and quick resolution…the sign…
Efficient and quick resolution…the sign of excellent customer service!
February 18, 2026
Unprompted review
Reply from Performance Golf
That means a lot to us — thank you! We believe great service should always feel effortless, and it’s wonderful to hear that came through for you. Quick resolutions and genuine care are exactly what we aim for, so I’m glad we could deliver. We’ll keep bringing that same energy every time you need us.
The initial purchase process of the 357…
The initial purchase process of the 357 club was informative in the description of the club and the options that were available. An initial issue occurred in relation to the shipping address that was rectified quickly through the help desk. The dispatch and tracking information that was provided regularly provided an excellent level of confidence as the club was being shipped to the other side of the world. Having had items disappear in transit from other suppliers that were never resolved the service provided by PG in this instance has been first class.
March 6, 2026
Unprompted review
Reply from Performance Golf
That’s such wonderful feedback — thank you for sharing your experience! I’m so glad the 357 club purchase felt smooth and informative, and it’s great to hear our team was able to quickly sort out the shipping hiccup for you. Knowing the tracking updates gave you confidence all the way across the world really makes us smile, because that’s exactly the kind of peace of mind we want every golfer to feel.
It means a lot that you called our service “first class,” and we’ll keep working hard to make sure every step with Performance Golf feels just as reliable and reassuring.
I have ordered videos and golf clubs from Performance Golf
I have ordered videos from Performance Golf and they are well worth the money. Recently I ordered golf clubs and needed to return one. Just like they advertised, no questions asked. They sent me the return instructions, and within 2 days of when the clubs reached their return destination, my account was credited. A truly great experience.
February 24, 2026
Unprompted review
Reply from Performance Golf
It’s awesome to hear that when you needed to return a club, the process was exactly as promised—no questions asked, quick instructions, and your account credited within just a couple of days.
That’s the kind of smooth, hassle‑free service we want every golfer to enjoy. Thanks for letting us know—it means a lot to hear that the whole process left you feeling taken care of. Here’s to more great swings and more great experiences ahead!
Great customer Service
Great customer Service. Needed different shafts on the 2 cubs I bought. Quick turnaround time. Pleasant to deal with.
March 5, 2026
Unprompted review
Reply from Performance Golf
I’m glad the team was able to get those shafts swapped out quickly for you—it makes such a difference when things are handled smoothly and with a smile. Pleasant service and a fast turnaround is exactly what we want every golfer to experience, so thank you for sharing that.
Having a few problems I found…
Having a few problems I found contacting them was a pleasant experience as they were very receptive and helpful no excuses. They were only to happy to find a amicable solution which was not only helpful but a nice change. will happy to deal with performance golf as they have proved to be happy to solve any problems.
February 27, 2026
Unprompted review
Reply from Performance Golf
We want every interaction to feel genuine and easy, so hearing that you found our team receptive and eager to help really means a lot. Problems happen, but how they’re handled makes all the difference—and I’m glad we could show you that we’re committed to finding solutions without excuses.
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