Placed an order on May 22: Order #32280. Silence since then. Voicemail has been full since May and zero replies to my email requests for information. Will be contacting my credit card company to... See more
Company replied
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Placed an order on May 22: Order #32280. Silence since then. Voicemail has been full since May and zero replies to my email requests for information. Will be contacting my credit card company to... See more
Company replied
I had nothing but positive experiences. Ordered in person and online. Shipping was fast and friendly delivery service. High quality car parts. My car runs better. Great hidden gem in Toronto, they hav... See more
Absolute bullsheet company. Ordered parts middle of may this year, order number #32193 changed status to awaiting shipping, nothing no follow up from them or anything, tried emailing them 3 times, can... See more
Ordered running boards on June 17,2022 cost $432. Still never received my order and after 100 phone calls and 20 emails still no response from Performance Parts . Order # 32875. Avoid these scam artis... See more
Company replied
I placed an order in May order # 32192 and have had no response since but they were quick at charging my credit card,how do they get away with this
Ordered 6/21, status changed to Awaiting shipment. No working phone and no response to email.
I just tried a little something.... asked them to help me with ordering as card won't go through and need help getting order to go through.... maybe they'll reach out.
What I think this company does is take orders, then they order from China at 1/3 the price we pay, and it takes forever.
I live in Buffalo, 85 miles from their door. Gonna road trip it soon......
Order 32420
Performance truck and auto is a scam , I will periodically post reviews till they pay me back my 631 dollars. They stole my money in may and did not ship my parts lying that it’s “ coming from their USA warehouse “ a warehouse that exists only in their criminal minds. Do NOT BE LIKE ME! Check trust pilot before buying from these miscreants who literally will rob Peter to pay paul . I want my money back ! They will never pick your calls or reply your emails, send tracking they do not actually exist as a business. If you buy from them you have yourself to blame

Reply from Performance1 Auto Parts
Order#32766, I ordered a bumper for my truck a month ago. No tracking number, no one answers the phone, no one answers emails. I want a full refund, or I’m going to report your company as fraudulent to my credit card company.
Order #32664
It has been over a month and am yet to get any info about how to track my item. it is very disappointing as I have emailed and tried calling number but it keeps saying voicemail is full. I will like to get an update about my order and if I cant get my refund back. Poor customer service overall.
I have emailed and called for the past 3 weeks and have gotten no where ??? Is this company still open?
Order #32803
If I get no response back will contact credit card for refund !
Order # 32761
Please cancel this order, tried to reach out numerous times via email & phone to get an update on the status. with no reply.
Order 30818. Absolutely the worst experience dealing with this company. Gong show. I received the wrong lights which were cracked and returned to them and have been ghosted since. Multiple emails and no response. I had to get credit card company involved to pursue getting my money back. Do not deal with this company. Poor service and communication since buying in March. 2 months later still waiting for credit on my card.

Reply from Performance1 Auto Parts
I would just like a refund, but can’t seem to get ahold of anyone. No phone or email is working. Do you only reply on this review site? This is shady AF. Anyway, email me a return label and send me a refund so I can return the parts I don’t need.
order #32943 ordered headers for my honda civic. took my money n have sent an email awaiting shipment 2 1/2 weeks ago n no further contact I would like a refund or an order update.
I never received my order and I got no response I would really like to have a refund
Order #32728
I placed an order for side mirror on may 14th and still never got any information on tracking. Tried to call multiple times and no answer. I really wish they could just answer or give a refund for my order.
Order number 32115
Parts arrived late for my rav4, good quality and price. Was a bit sceptical reading all those reviews. But in the I got my headlights
This is the worst company I ever dealt with no responsibility or ownership. I want a refund. I live in 30 min from your fake shop. You guys are crooks and scammers. Please for my truck and car ppl out here do not use this scam website. There insta is fake too
Please refund.
Awaiting shipment since June 14th.
Placed 4 emails no answer.
Called ,3 time, still no answer.
That's not a way to do business
Order june 3rd still says awaiting shipment, give me an update or give me a refund immediately. Order #32535
Really wish I would have read these reviews before buying because I am now in the same boat. Took my money over 2 weeks ago, won't email back and also can't get a hold of them through phone at all. Will definitely be reporting fruad to my credit card company if not refunded in the next day or two.
Order #32854
Hi, placed order on June 17th Order number is 32871…..have not heard back from anyone, no emails, no answering phone calls….rings then goes to a busy signal…..I want a Refund now please, refund my credit card right away….or else I will report this…please refund Soon. Thank you
You still have not answered I am going to report this on Monday for Fraud....ok so it’s July 11th and I checked and no refund …..so I am reporting this….
As of August 13, 2022 no refund yet ….ordered June 17th……
Order #32380
I have called numerous times, one ring and says mailbox full. Sent 3 or 4 emails and nothing back. I am fed up this company is trash and terrible at customer service.
I would like a refund on my order, or i will be going into bank and reporting fraud. Not impressed do not use this company for anything.
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