Perfume Hut Reviews 

135
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Bought a perfume my daughter requested and she was really happy with it, fast delivery and good price.

Rated 1 out of 5 stars

Avoid Perfume Hut !!! Should be called Perfume sh..e .co.uk Purchased a Christmas present from perfume hut and they intentionally sent a different model to which was a cheaper model customer ope... See more

Company replied

Rated 5 out of 5 stars

I bought a few perfumes and am amazed by not only the packaging, but the bottles are works of art and the scents are just heavenly. Customer Services alone deserves 5 stars, keeping you informed... See more

Rated 5 out of 5 stars

Happy with my purchase of Jean Lowe Ombre, arrived within timeline given by Perfume Hut, thanks for keeping me upto date with progress of order through tracking. Will be purchasing more later

Company details

  1. Health and Beauty Shop

Written by the company

In 2013, an independent fragrance enthusiast had a vision to enrich our senses with quality fragrances and accessories from around the world. Perfume Hut is the realisation of this dream.


Contact info

3.5

Average

TrustScore 3.5 out of 5

135 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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3.5

All reviews

(135)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

the best !

Product was handed with care and came in perfect time . Very happy with it :)

February 6, 2022
Unprompted review
Rated 5 out of 5 stars

Delivery was very prompt

Delivery was very prompt
The burner works perfectly its very convenient too, no faults at all Im very happy with the purchase. Thank you

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks. Will defo use again

Had a lovely experience shopping with perfume hut. Very happy with my electric oud burner and fast delivery, received my product the next day. Will defo be using you guys again. Thanks

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Smell amazing and affordable

Took a chance and order a couple without knowing what they would smell like but I love them. So affordable and scent lasts all day. Great customer service and quick delivery. Would definitely order again

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

First time i ordered off perfume hut i…

First time i ordered off perfume hut i was a bit skeptical but rest assured my order was processed quickly and arrived promptly to me. Fantastic customer service too. Will be ordering from them again. Thank you.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Ordered electric bukhoor burner, everything went smooth. Had some issue which was resolved promptly by perfume hut customer service. Would order again.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!

It arrived a day before it was due to be gifted. Easy to order and easy to pay.

Thank you and I will look forward to using the service again soon 😀

February 3, 2022
Unprompted review
Rated 2 out of 5 stars

Customer service on the chat service is…

Customer service on the chat service is rubbish. No customer service etiquette. I do customer service for a living and my experience with them is terrible. I have asked for a manager to ring because I didn’t think it was going anywhere. The person I talked to was polite, sensible and quite helpful. This department needs improving. That’s all.

November 22, 2021
Perfume Hut logo

Reply from Perfume Hut

Hi thanks for your review, unfortunately we are unable to verify your details, could you kindly get in touch with us so we can look into your concern.

Kind Regards

Rated 5 out of 5 stars

Amazing time Saving Bukhoor Burner

Received my order on time ,the quality/packaging was in excellent condition, the supplier messaged me to ask if I have received my order which was so kind of them,definitely will be recommending Perfume Hut to friends and family.Thank You Perfurm hut for supplying this convenient burner that is safe to use and can be put into any room/car,no hassle of burning coal . Thank you.

November 22, 2021
Unprompted review
Rated 4 out of 5 stars

Nice bakhoor burner 👍🏼

I ordered a bakhoor burner which is great to use. It has a timer which allows you to burn the bakhoor for 3, 5 or 7 minutes at a time and can be charged up. It’s also great to use as a mantle piece!

November 20, 2021
Unprompted review

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