Perfumes Of London Reviews 

223
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Not impressed with this company, I ordered some perfume on the 8 th October for a birthday present. I have chased a number of times but still have not received it or an email confirming dispatch. The... See more

Rated 5 out of 5 stars

Really pleased to find a favourite product in stock at a very reasonable price. P&P a bit steep, if I'm honest, but this meant that it made sense to order more (maybe that's a deliberate strategy!) T... See more

Rated 1 out of 5 stars

Ordered a perfume 27/10/2021 Heard nothing, messaged them 18/11 asking where perfume was. Recieved message today 19/11, saying we are very busy blahblah,in order to expedite your order we are issui... See more

Rated 5 out of 5 stars

Excellent customer service was so easy to order item, the prices were much cheaper than any other site I visited. I would recommend anyone who is thinking of buying perfume to forget other sites an... See more

Company details

  1. Perfume Store

Written by the company

Great perfumes at great prices


Contact info

3.3

Average

TrustScore 3.5 out of 5

223 reviews

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No recent history of asking for reviews

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3.3

All reviews

(223)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order hasn't arrived - no answer to query

My order hasn't arrived after more than three weeks. I've chased twice but had no reply. I have since ordered from the Perfume Shop from which I received a much better service and have already received what I ordered while I still wait for Perfumes of London.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

Glad

Glad for showing with you!!But you haven't club for sample for month!?

February 18, 2021
Unprompted review
Rated 4 out of 5 stars

Perfume as described

Perfume as described. Good price, arrived exactly sevens days from order. Have given 4 stars as box a bit squashed. Could have done with more packaging.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

this survey website is very good…

this survey website is very good platform and best survey and high paid survey earn easy method and fast earning and quickly withdraw survey and paid money easy cash...
thank you websites

February 3, 2021
Unprompted review
Rated 1 out of 5 stars

Really terrible.

Really terrible.

Placed order 2 weeks ago and still nothing. Have emailed twice with no response. Telephone leads to an answer machine.

Pay a bit more and go elsewhere; it’ll save you money in the long run!

UPDATE: I opened a PayPal dispute. Magically the day after a tracking number appeared and then a very badly packaged parcel appeared the next day on a 24 hour ship. What a coincidence! Glad I got it but really I’d rather not have to open a dispute to get them to do their actual job and send me the product I’d already paid for. Plus no refund for the delivery. What. A. Joke.

So. Avoid. Try Sense42; same price, shipped with tracking the next day, arrived the day after that.

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Was looking a vintage frangrance for my…

Was looking a vintage frangrance for my mums birthday and was lucky to find it through perfumes of London, checked the reviews and the price was fair. Quick delivery and mum was thrilled to receive this as a gift. Thanks to the team over at perfume of London.

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Everything went smoothly, I was kept informed and my parcel arrived on time, well packaged, safe and sound! The gift looked great but was a Christmas present so I didn't look inside but my son in law said he loved it, I'm glad to say!

January 4, 2021
Rated 1 out of 5 stars

Rip off merchants …

Please do not order with this company they are rip off merchants.Ordered a bottle of perfume for my daughters birthday on the the 2nd of December it is now the 3rd of January no perfume,no refund so save your money and give to a reputable store.

January 3, 2021
Unprompted review

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