Pergola tech uk ltd  Reviews 

60
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

John responded to enquiries quickly and provided a speedy and efficient service. Work was completed quickly and the area left neat and tidy. Great value for money.

Rated 5 out of 5 stars

Great service from john & gary just finished our pergola build excellent 3x3 aluminium this evening all done & dusted in 1.50 hrs . Experts on the job .

Rated 5 out of 5 stars

Tony and Stuart were fantastic putting up our 6x3 Pergola. Despite it already being a long day from their prior job they always made sure getting the installation perfect came above everything else. A... See more

Rated 5 out of 5 stars

John and Dan arrived on time to fix harbour lifestyle pergola installation as blind wouldn’t stay up and one of the sliders wasn’t screwed in correctly, John knew exactly how to sort as both sliders... See more

Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(60)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great team from pergola tech uk

John and Gary installed my Suns Lifestyle Pergola. Very communicative, any issues came straight to me to explain and keep me aware of things. Nice guys, cleaned up after themselves and I have a lovely Pergola!

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

John and Stuart did a fabulous job…

John and Stuart did a fabulous job installing my new pergola from Suns Lifestyle. I liked that they took the time before they started to ask which way I wanted the slats to go and which way I wanted them to open. I highly recommend them.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

John and Billy garden furniture delivery

John and Billy were great at delivering the garden furniture my wife had purchased. I was at home by myself and needed a helping hand getting it through the house to the back garden and they didn't hesitate to give me a hand.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and neat job

Installed just as it is on TV on my decking and as per my preferences. Also cleaned up the paper boxes that came with the pergola.
On time, highly professional and excellent job done.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Had my pergola installed by John and…

Had my pergola installed by John and Pam today and they have exceeded expectations. Professional and polite from start to finish, explained me through every step to make sure I was happy with the finished product. They were quicker than I expected and cleared all the mess and even took the empty boxes away. Highly recommended.

April 22, 2025
Unprompted review
Pergola tech uk ltd  logo

Reply from Pergola tech uk ltd

We’re glad you had a good experience with us
Enjoy the garden and your pergola
The team said thank you for your kind hospitality

Rated 5 out of 5 stars

Installed a 3x3m pergola today for us

Installed a 3x3m pergola today for us, completed on time, no fuss and a great professional job done. Kept in touch on timings, and was all done an hour or two ahead of schedule. All packaging and rubbish removed too, I wouldnt hesitate to recommend them.

April 19, 2025
Unprompted review
Pergola tech uk ltd  logo

Reply from Pergola tech uk ltd

Thank you for your kind review our team are happy that you enjoyed the installation

Rated 5 out of 5 stars

Couldn’t be more pleased

Couldn’t be more pleased
John & Gary have just left our house onto the next job. I have to say that they are totally professional and hard working lads.

They took the time to explain everything to us throughout the installation and were particularly keen to make sure we were happy at the end of the job. They paid great attention to detail and made sure everything was spot on.

I think it’s important to say that they also took all empty boxes and packaging with them and you would not know that they had even been there.

Thanks on a great job lads!

April 19, 2025
Unprompted review
Pergola tech uk ltd  logo

Reply from Pergola tech uk ltd

Thank you for your kind words we’re glad to make it happen and we’re very glad of the level of service you received from us today

Rated 5 out of 5 stars

Workmanship

Well what can I say. From start to finish the whole experience was superb. The communication was spot on, and as for the speed of fitment it really was something else. I had a great install team in John, Gary & Billy and they really were amazing. Came on the weekend in order to install which we totally didn’t expect. We really were not expecting it finished this side of Easter. On the day they were great, so tidy with their work , always communicating with me. Sadly neither me or my wife could be present on the day of install but it really didn’t matter because I knew from the first time that I spoke to them how professional they were. They were face timing me to make sure that we were 100% satisfied with the placement & the workmanship at every stage. On completion they even took all of the boxes with them which is a first for us, thank you so much to CM for the great product and secondly to John, Gary & Billy for the superb workmanship. All the best guys !

April 12, 2025
Unprompted review
Pergola tech uk ltd  logo

Reply from Pergola tech uk ltd

We’re glad you are happy with the level of service provided and wish you all the best

Rated 5 out of 5 stars

Brilliant

Brilliant! Friendly, hard working and knowledgeable, the guys put our pergola up perfectly. Highly recommended.

April 12, 2025
Unprompted review
Pergola tech uk ltd  logo

Reply from Pergola tech uk ltd

Thank you for your kind words

Rated 5 out of 5 stars

Great service!

John and gary have just finished erecting our pergola. They were knowledgable, polite and took care to ensure it was in the right place and that we knew how to work everything like the lights and heater. We have no hesitation in recommending John and his team and will look to use his services again in the future when needed. Thanks guys! Heather and Stewart 😊

March 7, 2025
Unprompted review
Pergola tech uk ltd  logo

Reply from Pergola tech uk ltd

We’re so glad you had a great experience with us

Our team would like to say thank you for your kind words

And from us at pergola tech uk
We would like to say enjoy your pergola and can’t wait to see the finished landscaping

Rated 5 out of 5 stars

Professional installation of my new Pergola

John and Pam came out and built our new 3x3 metre pergola. We were very impressed from the word go. We were thoroughly looked after, they answered all our questions and talked us through the build process.
At the end of the build, they showed me and my wife how to correctly use the pergola and also went into great depth about after care and maintenance of the pergola. We have also recommended their services to our family and friends.

September 17, 2024
Unprompted review
Pergola tech uk ltd  logo

Reply from Pergola tech uk ltd

From pergola tech uk

We would like to say thank you for your kind review victor we’re so glad you are enjoying your new pergola

3x3

It was a pleasure to meet you and build your pergola hope you have many years of enjoyment in the beautiful garden you have now time to enjoy it under your pergola

Many thanks from pergola tech uk

Rated 5 out of 5 stars

Storm nightmare…

After recent storm it left my pagola tipped over and leaning on my fence John and James attended today and have managed to save and rebuild it and secure it. The guys are so friendly and keep you informed every step of the way. Thanks for all your help .

February 8, 2025
Unprompted review
Pergola tech uk ltd  logo

Reply from Pergola tech uk ltd

I’m glad you had a pleasant experience with us today
Thank you for your kind feedback back

Rated 5 out of 5 stars

John and Pam built me a 3x3 pergola

John and Pam built me a 3x3 pergola, and I’m really happy with it! Their work is excellent, strong, well-built, and looks great. They were professional, friendly, and got the job done efficiently. I’d definitely recommend them to anyone looking for quality craftsmanship.

February 3, 2025
Unprompted review
Pergola tech uk ltd  logo

Reply from Pergola tech uk ltd

Thank you we’re glad you had a good experience with us

Enjoy your new pergola

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look