Perigold Reviews 1,927

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often exceed expectations and are beautifully crafted. Many consumers highlight the efficient and reliable delivery service, with products arriving on time and well-packaged. The customer service is consistently described as outstanding, with representatives being helpful, understanding, and quick to resolve issues, making the overall purchasing experience very positive. However, some customers experienced issues with their orders, including receiving damaged items or products that did not match online descriptions. A few people also mentioned dissatisfaction with the delivery process, citing delays, rescheduled dates, or a lack of communication regarding their shipments.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and beautiful design of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping, timely... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting easy... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent and superb... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was very fast. It arrived in good condition and was pretty easy to assemble ourselves. It is excellent quality and exactly what we were looking for. I think we were a little confused on t... See more

Company replied

Rated 4 out of 5 stars

I love my new rugs, however the color when I received was not what the color looked like online. This is the reason I gave a less than perfect score. Fortunately the rugs still work.

Company replied

Rated 4 out of 5 stars

As I stated before, I like your product line- and have been very satisfied with my purchases-however, to increase sales and to stimulate customers Perigold should encourage customers to purchase... See more

Company replied

Rated 5 out of 5 stars

PERIGOLD has beautiful furniture-and the furniture is from top furniture companies. They also stand behind their product line-white glove service is standard for PERIGOLD. Product line from... See more

Company replied


Company details

  1. Furniture Store
  2. Bathroom Supply Store
  3. Bedroom Furniture Store
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

The destination for luxury home. We’re the first to bring the world’s best design brands together in one place with the largest-ever selection of meticulously made designer home furnishings – in-store and online. Our curated selection spans every style and space – from traditional to modern, indoors and out – so you can create a look that’s uniquely yours. Above all else, we believe that beautiful designs made with uncompromising quality are worth the investment. Our growing house of brands grants you access to pieces that were once exclusive to showrooms and trade professionals. Not only are these brands on-site and in-store; we’ve partnered with the leading names in interiors to shop our site and share their styles. Our exclusive Designer Shops, where tastemakers we trust pick products they love, offer a unique shopping experience where you can explore and bring home the selections of over 40 top designers. Looking for more inspiration? Our ever-changing (and evergreen) style edits feature new looks, fresh ideas, and styling advice – from peeks into designer projects (and the products to match) to seasonal style features featuring the ultimate upgrades. For more hands-on advice, schedule a free session with our Design Services team. You’ll get one-on-one time with one of our in-house design experts to help realize your vision, from the first mood board to the final touches. At every step, we promise an extraordinary experience – with free, fast, full-service delivery* by Wayfair. And if you’re not satisfied, whether your order isn’t quite what you expected or you find a better price? Our Concierge team will make it right – guaranteed. Visit us today and discover something extraordinary. 
 *Free shipping applies to orders $35 and up. Full-service delivery options may incur additional fees. Exclusions apply; see our shipping and return policy for full details on perigold.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent total experience

From website to customer service to ordering to delivery to product, everything was excellent.

March 31, 2026
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Reply from Perigold

We appreciate your review, Mirra!

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Excellent packing with padding to avoid breakage.

March 31, 2026
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Reply from Perigold

Fantastic to hear!

Rated 1 out of 5 stars

Hard to find out about an order

Hard to find out about an order. Had to go to Yum shipper who gave no information
Too hard to buy from you. This is the last order I’ll transact.

March 31, 2026
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Reply from Perigold

Hi William! We truly apologize that your order hasn't updated yet; we have reached out via email to help. We look forward to hearing back from you. Thank you!

Rated 3 out of 5 stars

The products we purchased & received…

The products we purchased & received for a new build were all good quality brands, so everything met our expectations. However, if you need to return anything, notice the short window of time & your expense. I was trying to avoid Ferguson so this was the next stop!

June 6, 2025
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Reply from Perigold

Hi Kathy, our return window is 30 days from the date you receive your product. We are sorry to hear that your item(s) may no longer work for your space. We appreciate your review and business.

Rated 1 out of 5 stars

Asked for my review before I got my…

Asked for my review before I got my product seems kind of silly I’ll give a review once I get my products.

April 5, 2026
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Reply from Perigold

Hi Veronica, we appreciate the feedback and look forward to your updated review once you have your items.

Rated 1 out of 5 stars

This reply was a lie!!!!

I called to change the shipping address, nobody answered
I send an email to cancel the order and you didn’t accept, I tried to do on line and you send the lamp anyway telling me this item was made specially for me, something that wasn’t true!!!
I have to buy the lamp again because that address it’s not mine anymore

April 3, 2026
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Reply from Perigold

Hi Adriana, we are sorry to hear of this experience with your first order for the lamp. Our records indicate that the first order has been cancelled and refunded. Your second order shows the lamp has shipped and we hope you love it once received.

Rated 1 out of 5 stars

Huge disappointment

After looking for months I purchased a beautiful area rug but then was told you didn't have it.

April 5, 2026
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Reply from Perigold

Hi Amy, we are truly sorry to hear of this experience and the disappointment caused when finding out the rug you wanted is no longer available as expected. We have sent you an email to follow up with you and look forward to hearing back.

Rated 1 out of 5 stars

When placing order perigold indicated…

When placing order perigold indicated by providing email for futures text, a 10% discount would be given.. did not receive any type of discount on the purchase. Banner was misleading

April 3, 2026
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Reply from Perigold

Hi Jackie, we are sorry to hear about this experience. We'd be happy to look into this further. Please give us a call at 844-757-6589.

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