Perigold Reviews 1,927

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often exceed expectations and are beautifully crafted. Many consumers highlight the efficient and reliable delivery service, with products arriving on time and well-packaged. The customer service is consistently described as outstanding, with representatives being helpful, understanding, and quick to resolve issues, making the overall purchasing experience very positive. However, some customers experienced issues with their orders, including receiving damaged items or products that did not match online descriptions. A few people also mentioned dissatisfaction with the delivery process, citing delays, rescheduled dates, or a lack of communication regarding their shipments.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and beautiful design of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping, timely... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting easy... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent and superb... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was very fast. It arrived in good condition and was pretty easy to assemble ourselves. It is excellent quality and exactly what we were looking for. I think we were a little confused on t... See more

Company replied

Rated 4 out of 5 stars

I love my new rugs, however the color when I received was not what the color looked like online. This is the reason I gave a less than perfect score. Fortunately the rugs still work.

Company replied

Rated 4 out of 5 stars

As I stated before, I like your product line- and have been very satisfied with my purchases-however, to increase sales and to stimulate customers Perigold should encourage customers to purchase... See more

Company replied

Rated 5 out of 5 stars

PERIGOLD has beautiful furniture-and the furniture is from top furniture companies. They also stand behind their product line-white glove service is standard for PERIGOLD. Product line from... See more

Company replied


Company details

  1. Furniture Store
  2. Bathroom Supply Store
  3. Bedroom Furniture Store
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

The destination for luxury home. We’re the first to bring the world’s best design brands together in one place with the largest-ever selection of meticulously made designer home furnishings – in-store and online. Our curated selection spans every style and space – from traditional to modern, indoors and out – so you can create a look that’s uniquely yours. Above all else, we believe that beautiful designs made with uncompromising quality are worth the investment. Our growing house of brands grants you access to pieces that were once exclusive to showrooms and trade professionals. Not only are these brands on-site and in-store; we’ve partnered with the leading names in interiors to shop our site and share their styles. Our exclusive Designer Shops, where tastemakers we trust pick products they love, offer a unique shopping experience where you can explore and bring home the selections of over 40 top designers. Looking for more inspiration? Our ever-changing (and evergreen) style edits feature new looks, fresh ideas, and styling advice – from peeks into designer projects (and the products to match) to seasonal style features featuring the ultimate upgrades. For more hands-on advice, schedule a free session with our Design Services team. You’ll get one-on-one time with one of our in-house design experts to help realize your vision, from the first mood board to the final touches. At every step, we promise an extraordinary experience – with free, fast, full-service delivery* by Wayfair. And if you’re not satisfied, whether your order isn’t quite what you expected or you find a better price? Our Concierge team will make it right – guaranteed. Visit us today and discover something extraordinary. 
 *Free shipping applies to orders $35 and up. Full-service delivery options may incur additional fees. Exclusions apply; see our shipping and return policy for full details on perigold.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Birthday Gift for Daughter

I gave this as a gift for my daughters’ birthday. Again this was a beautiful gift. So worth the money. The packaging was well done and the delivery was acceptable. Will purchase again in a different style.

November 29, 2025
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Reply from Perigold

Thrilled to hear you and the receiver loved the product! Thank you for the lovely review, Georgia!

Rated 1 out of 5 stars

I couldn’t use gift card at store they…

I couldn’t use gift card at store they said it was not redeemable and I had to get the people that bought the card involved. No one in store could fix the problem

April 4, 2026
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Reply from Perigold

Hi Penny! We are so sorry to hear that you experienced issues with your gift card in-store. We have reached out via email to assist further, and look forward to hearing back from you. Thank you!

Rated 1 out of 5 stars

I can’t see my order

I can’t see my order. When I click on the order number it shows where I cancelled my Wayfair order. I should go to Perigold site and show the status.

April 2, 2026
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Reply from Perigold

Sorry to hear you're having trouble viewing your order status, Steve. If you are still experiencing this issue, please call us at 844-757-6589 and we'd be happy to provide your shipping and delivery estimates and ensure the proper email address is on the order.

Rated 5 out of 5 stars

I shop Perigold almost weekly

I shop Perigold almost weekly. I am re-decorating and
remodeling my home. It is a phenomenol site

April 3, 2026
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Reply from Perigold

Thank you for taking the time to write a review, Robin!

Rated 5 out of 5 stars

The sales person was amazing.

The sales person was amazing.
I do not have the product yet but, the buying process went very well.

April 3, 2026
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Reply from Perigold

We appreciate the feedback on your experience so far, Debra! We hope you love your new item once received.

Rated 5 out of 5 stars

This is my second pillow cover

This is my second pillow cover. First is 5 yrs old; held up great, hand laundered well. Faded to a soft blue which was nice but wanted the deeper blue again
Delivery must have started minute I pressed order button as it arrived within few short days

March 31, 2026
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Reply from Perigold

Thank you for the fantastic review and for shopping with us again!

Rated 5 out of 5 stars

The armillary is very cute

The armillary is very cute. My fault, I expected it to be a bit larger. But it is a small acessory that looks nice on our patio.

April 2, 2026
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Reply from Perigold

Thank you for shopping with us, Rose. Glad the Armillary still works for your space. We appreciate your review!

Rated 4 out of 5 stars

Delivery was very fast

Delivery was very fast. It arrived in good condition and was pretty easy to assemble ourselves. It is excellent quality and exactly what we were looking for. I think we were a little confused on the in-home set-up. We thought we selected that, but obviously did not. In the end, However, we were able to do it ourselves. The only reason I didn’t give 5 stars was our misunderstanding-perhaps that needs to be little more clear when you order.

April 3, 2026
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Reply from Perigold

Hi Ellen, we appreciate your review and feedback!

Rated 5 out of 5 stars

Needed to exchange something

Needed to exchange something. Very easy to do with the help of your associates! Thank you!

April 2, 2026
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Reply from Perigold

Glad they could help, Kim. We appreciate your business and review!

Rated 5 out of 5 stars

High quality service

The packages arrived on time and in good shape. The ordering was easy. Updates on the order and shipping were excellent!! The products are beautiful!!

April 1, 2026
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Reply from Perigold

Thank you for the lovely review, Christine!

Rated 5 out of 5 stars

Easy to order

Easy to order. Free shipping and provided a lot of product details.

April 2, 2026
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Reply from Perigold

We appreciate the review, Patty!

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