Period Style Reviews 33

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Just plain awful! I'm still furious. After my experience with Period Style I would advise everyone not to use this company. I ordered a cast iron radiator and was told the lead time would be about 5/6... See more

Rated 1 out of 5 stars

Bought a beautiful radiator and recieved a shockingly cast and pitted one with hardly any design left on it, period style finally told us to return at our cost for a refund so we will be out of pocket... See more

Rated 2 out of 5 stars

Really disappointed with order I placed. Was ordering from New Zealand and selected this at check out. So assumed the shipping was correct. I then get an email to tell me shipping quoted was wrong an... See more

Rated 2 out of 5 stars

Unfortunately I’ve had to chase the sales team on nurmerous occasions about the status of my order of radiators. I emailed with no response, and called twice when someone said they’d call me back - bu... See more

Company details

  1. Home & Garden

Information provided by various external sources

Period Style was created by a group of individuals passionate about period property - we offer a wide range of the finest cast iron radiators, plaster coving, plaster ceiling roses, sanitary ware, brassware, ironmongery, cottage doors and much more. Everything you need for your Period Home.


Contact info

1.8

Poor

TrustScore 2 out of 5

33 reviews

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Rated 5 out of 5 stars

Column radiators

We found Period Style online after almost giving up on affordable column radiators. The service was quick and easy, the radiators arrived within a week and seem excellent (although I haven't plumbed them in yet!).

November 15, 2016
Unprompted review
Rated 4 out of 5 stars

Very good service

My letter plate arrived damaged and the company collected and replaced it very quickly. I would have awarded 5 stars except that items are supplied without fixings which is a great shame.

October 4, 2016
Unprompted review
Rated 5 out of 5 stars

Quality products and service.

Very happy with the coving we purchased far better quality than what is available locally. The service was prompt and of a very high standard, keeping us posted from ordering right through to delivery. Would definitely recommend this company.

September 1, 2016
Unprompted review
Rated 1 out of 5 stars

Very dissatiffactory!!

Took the order and after two weeks cancelled the order without any reason.Will not be using them in the future.

April 22, 2016
Unprompted review
Period Style logo

Reply from Period Style

Dear Mahreen,

I am very sorry to hear you feel that your order was not handled correctly. However, we tried to contact you on various occasions with the contact number you provided when you placed the order online. Unfortunately we were only able to leave a voicemail message - we did so on two occasions to explain the items of brassware you had ordered were currently unavailable in the quantity you requested.

After 14 days, there had been no response to our voicemail messages - we thought best to cancel the order and refund. A day later, you did get in touch - at that point we were able to explain we could send out part of your order and give you a full refund any remaining products we were unable to send at that time. I am hoping now, since these items were sent out to you that day and received the following day, that you feel differently about how your order was handled.

Please be assured we try and deliver a very high quality of service to our customers and I hope you are satisfied with the high quality items you received.

Thank you for your review, we are consistently looking for ways that we can grow and develop our business so your feedback will be used to improve all aspects of the business.

Kind regards,
Period Style Ltd.

Rated 4 out of 5 stars

Perfect for Purpose

The ceiling roses were lovely . They are naturally delicate due to being made of plaster.
There was slight damage on the underside of one of the roses . Thankfully this didn't show when in place .

February 10, 2016
Unprompted review
Period Style logo

Reply from Period Style

Dear Alyn,

Thank you for your review - We are delighted to hear you are happy with your Plaster Roses. We try our hardest to make sure they arrive in excellent condition, it's rewarding to know our customer are happy with the finished product.

Kind regards,
Period Style Ltd.

Rated 5 out of 5 stars

Old School Radiator Order

Having had problems several years ago with a similar order, I must say this time around the order has arrived when advised, in excellent condition. I must also complement the haulage company used as the driver went out of his way to drop the pallet off in a convenient position

December 22, 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful products

I am absolutely delighted with my three ceiling roses - they are simply beautiful - wonderful quality - unique design - prompt delivery - I would thoroughly recommend Period Style.

November 17, 2015
Unprompted review
Period Style logo

Reply from Period Style

Dear Chrissie,

Thank you for your review - we pride ourselves on delivering our products at a high standard to all of our customers. I'm thoroughly delighted to hear you are happy with your Plaster Ceiling Roses and I hope they look fantastic.

Kind regards,
Period Style Ltd.

Rated 2 out of 5 stars

No reply to mail

Sent mail over week ago for pricing on external no reply Period Style they can't need the business!

October 8, 2015
Unprompted review
Period Style logo

Reply from Period Style

Dear Mr Green,

I have recently taken up this position in the company as the previous employee left. I am trying to catch up with all of our customers and I completely apologise that your reply was slightly delayed.

The questions that were asked by you as a customer needed to be answered by one of our craftsmen in our workshop, as I wanted to get the best advice I could.

I have replied to your email with all the relevant information and I can assure you, if you were to place an order with us - your order would be of the finest quality, within a reasonable lead time and you would be updated throughout the process.

Thank you for your review, we are consistently looking for ways that we can grow and develop our business so your feedback will be used to improve all aspects of the business.

Kind regards,
Period Style Ltd.

Rated 5 out of 5 stars

Purchase of cornice

We chose the cornice we would like from the website. Made a phone call to check a couple of details spoke to a very helpful lady. Made the order on line, very simple process. Received confirmation email or order then despatch and the goods arrived next day.
Couldn't fault any of the process at all, absolutely excellent. Have yet to fix the cornice, so can't really comment on the product as yet but seems fine.

September 24, 2015
Unprompted review
Rated 5 out of 5 stars

Large Lancaster Traditional Plaster Coving

Trouble free transaction from start to finish, polite customer service and the delivery driver was also very polite. Highly recommended if you are looking for quality Coving. I will be buying more in the near future to finish off our renovation work.

August 8, 2015
Unprompted review
Rated 5 out of 5 stars

Great products, good company

We bought lovely.door furniture. It had the right finish to make it look right in our Victorian house which boasts many original features. The delivery was very prompt. Will buy again

June 23, 2015
Unprompted review

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