I emailed straight after placing my order realising there was a promo for free lash oil on orders over £30 and I hadn’t placed it in my basket - I was helped very quickly and my lash oil turned up the... See more
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Isobel Perl is a waterless skincare brand creating indulgent daily rituals for skin and mind. Each product is thoughtfully formulated using natural, concentrated ingredients that are gentle, effective, and designed to elevate everyday self care. We believe skincare should feel like a moment of calm, not a chore.
Contact info
The Old Dairy, Chequers Lane, , , WD250LG, Watford, United Kingdom
- isobel@perlcosmetics.com
- perlcosmetics.com
Replied to 75% of negative reviews
Typically replies within 48 hours
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Lash and brow serum left me in pain
Lash and brow serum left my eyes feeling like they had been filled with sand. I did a patch test and all was fine but there was clearly something in there my eyes can’t tolerate so I advise caution. Was offered half of my money back per their T&Cs so I hope that happens soon. I will update my review to confirm when I receive the refund.
Customer service second to none
I made an error when purchasing but when I contacted the company for help, they couldn't have been more supportive. The error was corrected and money refunded straight away. Brilliant customer service.
Incredible!
I have had reactions to all eyelash serums I’ve tried in the past but not to this! It’s so gentle on the skin & it really works.
Only been using a few months & notice a difference already. Will definitely re buy
Scam / false advertisements and poor products
I recently bought the masks and lash oil. The lash oil is horribly thick and smells. After a few tries I've had to ditch as it gets everywhere. It's unavoidable to apply and not have it run. It really stings if you get it in your eyes which always happens. As for the masks, it was not clear from the website you needed to buy the oil, bowl or spoon to make them up yourself. I only found out when I opened the packaging to find just a powder and googled what to do. I bought products after seeing a social media reel and was sucked into some sob story about being an independent business being threatened by a big company and wanted to support what felt like a genuine, smaller business. Selling powder that makes up masks but not the rest of the kit feels pretty misleading and shocking. I feel ick as it seems to be a scam company. Guess this is my lesson not to buy from social media ads again!

Reply from Isobel Perl
Felt taken advantage of. Such a shame.
Got my long awaited refresh of PERL Nourishing Brow and Lash oil only to find that for the same price of £26 per vial there was actually 20% less product in it. Not good.

Reply from Isobel Perl
Me and my bf loved it
Me and my bf loved it. Results were clear. Good customer service.

Reply from Isobel Perl
So far so good
I’ve used other lash serum and not sure yet how it compares
I’ll keep going but lashes do feel very nourished

Reply from Isobel Perl
Conditions and is sensitive
Easy to navigate the site. Rapid delivery. Product is easy to apply and although early days as only been over a week, my lashes are softer and mascara goes on and looks better then it was starting to due to peri menopausal lash decrease. Thank you i hope to be able to afford more items from the site soon.

Reply from Isobel Perl
Quick Postage on Brow & Lash Oil!
Hey Perl, just wanted to say thanks for the super fast postage on my brow and lash oil! It arrived way sooner than I expected. It's so convenient and easy to use, and I'm already seeing great results. Definitely a fantastic product and service!

Reply from Isobel Perl
lovely small business definitely…
lovely small business definitely recommend x

Reply from Isobel Perl
Found this company on instagram and…
Found this company on instagram and really like the creators and the heartfelt reason for starting the business in the first place.
I’ve been trying to find a serum to use on my eyebrows that is more natural and good for sensitive skin. I have only been using it for a few days but I love the product and how nourishing it feels. I’ve been using whats left on the spoolie on my eyelashes and wasn’t really expecting much, but after a few days my eyelashes look healthier, longer and more defined.
Couldn’t recommend this product more!

Reply from Isobel Perl
The product came in great time and is…
The product came in great time and is beautifully packaged! I’ve heard such great things about it and so far so good - can wait to see the results

Reply from Isobel Perl
Lives up to the hype so far!
This lash oil is by far my favourite from the ones ive tried so far (ive tried a couple of big name brands) and although im only a few days in so too early to see any lash growth, its definitely made my mascara apply so much better than before because my lashes are nourished and healthier, no irritation and doesnt feel like youve got it on while sleeping. Im excited to see the growth over the next couple of months as a sufferer of undiagnosed trichotillomania.
Amazing quality cleansing balm
Amazing quality cleansing balm! Super quick deliver as well. Thank you! :)
Perl was a pleasure
Perl was a pleasure to purchase from and I've already recommended.
Looking forward to having longer and healthier eyelashes and really enjoying the hair treatment.
Love these products
Love these products. Have been using the lash oil and hair oil regularly and seen some amazing changes.
Awesome product
Awesome product - so much so I think I have rated two of their oils now - that's saying something!!!
Amazing customer service and products
I emailed straight after placing my order realising there was a promo for free lash oil on orders over £30 and I hadn’t placed it in my basket - I was helped very quickly and my lash oil turned up the day after my order. My skin has honestly never looked and felt better since I started consistently using the cleansing balm and facial oil! I truly feel like my skin is glowing! I’ve used the face mask twice now and it really does feel like a little spa day at home I love it 🥰
LOVE the facial oil
The radiance facial oil is absolute boss! Makes my face so soft, the best overnight treatment. I have combination skin and put moisturiser on afterwards to get all the goodness soaked into my skin.
I’m waiting for payday to stock up on more products.
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