Perricone MDReviews 

1,564
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, effectiveness, and pleasant textures and fragrances. Many people appreciate the fast and reliable delivery service, often noting quick updates and well-packed orders. The ordering process is frequently described as easy and seamless, contributing to a positive overall experience. However, some customers also noted issues with missing complimentary items or samples that were advertised with their orders. A few other people also felt that the contents of mystery boxes were disappointing, sometimes containing accessories instead of actual products or items they did not want. There were also concerns about receiving expired products and difficulties with customer service in resolving order issues.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality and effectiveness of items... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast, reliable, and... See more

Quality

Customers consistently note positive experiences with quality, praising products like face creams, tinted... See more

Order

Reviewers mention positive feedback about order, highlighting the fast, reliable, and seamless ordering and... See more

Service

Reviewers highlight positive aspects of service, with many praising the fast, reliable, and seamless ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have purchased the Neuropeptide Duo. I have already used the Neuropeptide Deep Crease Serum and it is excellent. I'm hoping for similar results from the Eyelid Lift Serum. On this occasion, the prod... See more

Company replied

Rated 4 out of 5 stars

The hardest thing about dealing with Dr Perricone is the lack of human contact: there is no way to feel confident about ordering a product which might or might not suit me and not see the product befo... See more

Company replied

Rated 4 out of 5 stars

The shampoo and conditioner is excellent. It smells devine and my hair feels richer and thicker. Super shiny. I can thoroughly recommend it. It is up there with the best hair care brands. My on... See more

Company replied

Rated 5 out of 5 stars

Every purchase from Perricone has been so good. Delivery is quick the Instant Blur Priming Moisturiser is amazing and No Makeup Foundation Serum is the perfect touch of colour for summer without bei... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

Dr. Nicholas Perricone is a board-certified dermatologist, world-renewed anti-ageing expert, award-winning inventor, educator and philanthropist. He has developed a range of cosmeceuticals and nutritional supplements that effectively help to improve the health of the skin reduce wrinkles and heal sun damage, leaving you with a smooth and radiant complexion. "A life long passion for science is the foundation for my dedicated commitment to unlocking the secrets to healthy ageing. It has inspired me to discover and introduce revolutionary, breakthrough technologies that will forever transform the face of skincare" – Nicholas V Perricone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,564)

308 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Received expired items

Ordered £175 worth of product from Perricone UK. Got the items, 3 of them expire in January 2026 (one month from purchase) and 2 lip therapy which expired in 2021! Spoke with Sam at customer service who refused to confirm the expiry dates citing 'confidentiality'. Sam went on to tell me the 3rd party batch code checkers were unreliable. Over many years of purchasing skincare, I've found those 3rd party batch code sites to be extremely reliable.

If they are in date, why not say so? I'm now left with 3 nearly expired and 2 expired items out of the 8 I bought!

Perricone obviously need to be advised it is illegal to sell expired products in the UK.

Update - thank you for your response Kayleigh. I put my order number on the review so you have access to it.

November 28, 2025
Unprompted review
Perricone MD logo

Reply from Perricone MD

Hello Tracey,
 
Thank you for leaving your review. I am sorry to hear about this experience.
 
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
 
We look forward to resolving this matter for you.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Great cream s

There skin creams eye ones face neck are amazeing use them all the time .

April 27, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Easy to order

Easy to order, great product & delivery within 48 hours.

December 1, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Very surprised how great the tinted…

Very surprised how great the tinted moisturiser is truly amazing results blending away imperfections

November 29, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Skincare that lives up to the hype

I usually purchase in-stote but needed a gift for a friend- I managed to get some lovely little travel size and individual items for her try from my tried and true items.

I was so impressed by the range and prices for such a high-end and effective skincare company.

I would gladly purchase from Perricone MD online again - just as great as in store.

April 20, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Delivery

Very good service

November 29, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quick delivery

November 25, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Got my package in no time. Great service

I no sooner placed my order with this company and the package was with me. So much communication letting me know at what stage my package was at. 10/10.

November 28, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Brilliant

Easy ordering, fast delivery, amazing products, just fabulous!

November 27, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fabulous product

Fabulous product, fantastic service.

November 26, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great Deal

I bought their Black Friday box deal and it was fabulous; all full sized products; have never used their products before and so far really impressed, especially their tinted moisturiser which is gorgeous.

November 25, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Delivery in record time and excellent products

Delivery in record time and products as expected from Perricone MD: totally excellent!I have been using tens of products from Perricone MD in the past 20 years and I have never been disappointed. Anything I buy from Dr Perricone I buy with absolute trust. I just wait for the right sale to come and I stock up.

November 25, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great Black Friday offer

Great Black Friday offer. Fast delivery. Love the products

November 25, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Excellent products

November 25, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Easy

Easy, and simple to irder

November 25, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I ordered the mystery box

I ordered the mystery box, arrived in 2 days and is the best mystery box I’ve ever had. Delighted with everything in it.
Two full size products I use everyday anyway and two I have been wanting to try and supplements.

November 25, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

excellent in terms of speed and…

excellent in terms of speed and communications

November 21, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

November 20, 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Instead of the cream "Hypoallergenic…

Instead of the cream "Hypoallergenic Clean Correction Firming and Brightening eyes cream " I ordered, I received a box of powder. This was quite unexpected after several years of successful experience. It's been two days since I wrote to Perricone MD , but I still haven't received a response.

November 24, 2025
Perricone MD logo

Reply from Perricone MD

Hello Miroslava,

We regret that you received the incorrect item and that our support team has not yet responded. We value your years of patronage and apologise for this experience. We're looking into this issue a message has been sent to your account.

Kind regards,
Liam

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look