I have purchased the Neuropeptide Duo. I have already used the Neuropeptide Deep Crease Serum and it is excellent. I'm hoping for similar results from the Eyelid Lift Serum. On this occasion, the prod... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The hardest thing about dealing with Dr Perricone is the lack of human contact: there is no way to feel confident about ordering a product which might or might not suit me and not see the product befo... See more
Company replied
The shampoo and conditioner is excellent. It smells devine and my hair feels richer and thicker. Super shiny. I can thoroughly recommend it. It is up there with the best hair care brands. My on... See more
Company replied
Every purchase from Perricone has been so good. Delivery is quick the Instant Blur Priming Moisturiser is amazing and No Makeup Foundation Serum is the perfect touch of colour for summer without bei... See more
Company replied
Company details
Written by the company
Dr. Nicholas Perricone is a board-certified dermatologist, world-renewed anti-ageing expert, award-winning inventor, educator and philanthropist. He has developed a range of cosmeceuticals and nutritional supplements that effectively help to improve the health of the skin reduce wrinkles and heal sun damage, leaving you with a smooth and radiant complexion. "A life long passion for science is the foundation for my dedicated commitment to unlocking the secrets to healthy ageing. It has inspired me to discover and introduce revolutionary, breakthrough technologies that will forever transform the face of skincare" – Nicholas V Perricone.
Contact info
16-18 Berners Street, W1T 3LN, London, United Kingdom
- perriconemd.co.uk
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Perricone MD
Hello Hannah,
Thank you for leaving your review.
I am sorry to hear that the product you received did not meet the high standards we strive to provide on this occasion, and I appreciate the disappointment this must have caused to you.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Swift
Swift, accurate ordering & update service via email. Products are no-nonsense, perform well and are affordable.
January 10, 2026
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Absolutely amazing service and products
Absolutely amazing service and products
I can’t believe the amazing service from ordering to delivery
I would say to anyone run don’t walk to Perricone MD
Fantastic
January 8, 2026
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Easy ordering and quick delivery
Easy ordering and quick delivery, just started to use product, so can't comment at the moment how effective if is.
January 6, 2026
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Great customer service
The customer service member was really nice and helpful. They made me feel listened to and I appreciated the resolution.
January 4, 2026
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Great mascara
Great mascara, have tried loads but always come back to this one. Conditions and really lengthens lashes. Never clumps or leaves panda eyes. I have very sensitive eyes too. Received order quickly. Love all their products
December 31, 2025
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
BERY HAPPY WITH SPEEDY DELIVERY
I went for next day delivery & even though the next day was a Sunday my stuff arrived at midday. In the past I have had ‘next day’ deliveries take days!
December 29, 2025
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Advertised free gifts not included
Poor - they don’t include advertised free gifts and then charge you to return.
December 24, 2025
Reply from Perricone MD
Hi Lisa,
I regret that the advertised gifts were missing, and you were charged for the return. We will look into this issue. Thanks for your feedback.
I’ve now sent you a message — please have a look when you have a moment.
Best regards,
Natalia
On line service was excellent
On line service was excellent. Incredibly quick delivery, very impressed
December 25, 2025
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The products themselves are 10/10…
The products themselves are 10/10 definitely recommend but every time I put them in the basket the wrong price came up
December 25, 2025
Reply from Perricone MD
Hi Audrey,
I appreciate your feedback and are happy you enjoy our products. We're sorry you encountered a pricing issue in the basket and will investigate this further.
I’ve now sent you a message — please have a look when you have a moment.
Best regards,
Natalia
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Love it!
Original I received this cream as a gift in a marks and Spencer’s gift bag and started to use it in September. I started to see a big difference in my skin texture within 4-5 weeks. I love this and whilst it’s expensive I feel it’s really worth it.
September 1, 2025
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Amazing products
Amazing products, super fast delivery
Would definitely recommend to a friend
December 6, 2025
Reply from Perricone MD
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Perricone MD
Hello Nicola,
We are so sorry your order has not arrived. We will investigate the delay and its cause right away.
A message has been sent to your account.
Kind regards.
Liam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.