Ordered a Charm with a picture of my dad on for my daughters pandora’s bracelet and it arrived after two days after i ordered it and couldn’t be more happy with it thank you again
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Ordered an item with a 5 working day turnaround. The email confirmation stated they’d let me know when it had been dispatched. 2 weeks later, still not dispatched. Have emailed the company 4 times, me... See more
I bought the personalised sequinned cushion as a gift for my mum's birthday and I can honestly say it went down an absolute storm! I was completely amazed at the quality of this cushion and the speed... See more
Absolutely awful customer service. Ordered item on 6th September and still not arrived and this is 29th September. Constantly being fobbed off with just wait and have a future discount. I will never... See more
Company details
Information provided by various external sources
The home of personalised gifts and photo upload products. Pick from thousands of gifts for all occasions. All our products are made and shipped in the UK.
Contact info
United Kingdom
- personalisedtreasure.co.uk
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Hasn’t replied to negative reviews
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Absolutely rubbish
Absolutely rubbish! What a waste of money . THE PHOTO has actually been cut crooked so the top left hand corner is actually missing! Too late to reorder as a birthday present, won't be ordering from them again
Beautiful!
Beautiful!! This is the 2nd one I’ve purchased from you. Highly recommended
Item didn’t arrive, no refund!
Ordered an item with a 5 working day turnaround. The email confirmation stated they’d let me know when it had been dispatched. 2 weeks later, still not dispatched. Have emailed the company 4 times, messaged on instagram and Facebook, tried to call. No response to anything! Facebook reviews saying similar things happening often. No refund, still no contact from them, avoid at all costs!!
Poor quality
I ordered a personalised key ring. The quality of this was very poor.
I’ve emailed them several times with no response. I would not use this company again.
issue with personalised keychain
I ordered a personalised keychain and was really looking forward to it, but when it arrived the image was extremely blurry and unclear. The picture quality is so poor that you can hardly make out the details. It doesn’t look anything like the preview shown when I ordered. For something that’s supposed to be personal and sentimental, this was a huge letdown. Definitely not worth the money.
I didn't hold out much hope with my…
I didn't hold out much hope with my keyring being relatively cheap, but WOW it was amazing. The quality of it and the clear photo. I would have paid more. Do not hesitate to buy.
Ordered a photo keyring
Ordered a photo keyring. The photo was clear and not fuzzy. Seems good quality and arrived quickly. My daughter loved it.
Images were blurry on arrival but looks…
Images were blurry on arrival but looks absolutely fine during the making process, reached out via email to advise and complain had no response
Nice personalised item - very happy
My purchase was straightforward, easy to order and personalise. Although it was a tad on the expensive side, I understand the premium with it being personalised. The item was well packaged and arrived in a timely fashion. The communications kept me informed as to the status of my order. Overall an very satisfied - thank you.
5 star service
Iv used this company a good few times because the product quality has been superb along with the great communications.
I’ve ordered a few things from them and…
I’ve ordered a few things from them and have been very happy with my purchase and excellent communication and well supported with enquiries definitely be using again.
Really nice photo keyring far better…
Really nice photo keyring far better than what I was expecting. Shame about choice of delivery company
Personalized mag
I ordered a Personalized Mag from this website, and I’m extremely disappointed. The item arrived with a defect, and the photo on it is very blurry, not at all what I expected. On top of that, the box and the item were damaged when I received them.
I emailed the company right away to report the issue, but no one has responded to me. The lack of customer service is really frustrating.
I would not recommend ordering from this website to anyone. Very poor experience from start to finish.
The writing printed on the keyring is…
The writing printed on the keyring is not even readable, just a blurry mess. It's printed wonky, appalling quality. Not impressed at all!

Reply from Personalisedtreasure
Not trusted website
Ordered tshirt 2.6 and os now 11 days and i didnt get my order,no one is replaying on my email,worse website ever definitely will escalate my money back from bank

Reply from Personalisedtreasure
Poor quality
Quick delivery but quality of photo on keyring was so shocking I can't give it as a gift. Surprising as it was only a small item so the photo shouldn't have been distorted that much.

Reply from Personalisedtreasure
Great product
Great product. Had a misprint on my first canvas but Laura was such a help and sorted everything with great communication. Professional and friendly!

Reply from Personalisedtreasure
Easy to order online
Easy to order online , regular updates on order . Great product, looks more expensive than it is . Will definitely use this again .
Well done 👍👍👍

Reply from Personalisedtreasure
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