Personalise Online Reviews 

81
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

A lovely 21st gift for my niece! The first one arrived damaged so I contacted them and they arranged a replacement straight away. I was very impressed with the quick service and the quality of the boa... See more

Rated 5 out of 5 stars

Personalise Online did an amazing job! They printed a custom made mirror and a canvas set for a chair, and the quality was excellent. Communication was outstanding. They contacted me straight away whe... See more

Rated 5 out of 5 stars

I can’t recommend Personalise Online enough. The bag is super functional with lots of adaptable storage and it’s also really attractive. The quality is good too, I feel it can take the pressure of bei... See more

Rated 4 out of 5 stars

Only given the company one less star due to receiving the item broken. They immediately sent out a replacement , which unfortunately was also broken. They assured me this was rare and we came up with... See more

Company details

  1. Furniture Store

Written by the company

We sell a range of Directors & Tall Makeup Chairs. Ideal for gifts, events, exhibitions, hair & makeup or advertising campaigns. Personalised chairs for all.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

81 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(81)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

We had a slight adjustment to be made to the chair for our son's Xmas present. Given the time of year, I assumed this would take ages and be a saga that would 'run'.
Nothing could be further from the truth. The sales team were onto our request straight away and kept in touch with informative emails on a daily basis that led quickly to our preferred solution. Really excellent customer service. Thank you.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great Personalised Products!

Love my new personalised directors chair and mirror! The products are good quality and beautifully crafted.

I noticed there was some damage to the original chair upon arrival but Alison was great and arranged a prompt pick up and replacement chair delivery which was in perfect condition. Would definitely recommend!

December 4, 2024
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Made me a better design as the one I sent was low quality and wouldn’t have worked well. Delivery was much faster than expected. I bought the chair bundle for my girlfriend's birthday to use for her face painting business and she loves it.

October 29, 2024
Rated 4 out of 5 stars

Happy customer

I did have a problem with my order when it arrived but this was rectified immediately. I found the customer service to be exceptional, very understanding and quick with offering a solution. I have trust in this company from this experience.

October 21, 2024
Rated 5 out of 5 stars

So accommodating

So accommodating, thank you so much for all your help in ensuring we had the chairs in time for our event

October 10, 2024
Rated 4 out of 5 stars

Trustworthy/good customer service

Only given the company one less star due to receiving the item broken. They immediately sent out a replacement , which unfortunately was also broken. They assured me this was rare and we came up with s solution and a partial refund for the inconvenience. I found emailing the quickest way to get a response, rather than the 'chat' service or ringing the phone line. Overall the chair is a fair price and quality very good.

October 9, 2024
Rated 5 out of 5 stars

Highly recommended!

I can’t recommend Personalise Online enough. The bag is super functional with lots of adaptable storage and it’s also really attractive. The quality is good too, I feel it can take the pressure of being used by a busy working Make-up Artist. The process of ordering is quick & easy and the team check in so you feel confident that the end result is as you’d like it. This is my second item from this company and I’d throughly recommend them.

September 3, 2024
Rated 5 out of 5 stars

Customer service was a 10 out of 10 the…

Customer service was a 10 out of 10 the lovely lady I spoke to on the phone was very helpful to help me on which chair to buy and she had a lot of patience with me while being very indecisive. I’ll definitely be ordering again!

July 22, 2024

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