Pest Protect Reviews 

74
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

If there was ever a scam company, this is it. Would leave 0 starts if it were possible. Connor is rude, unprofessional, aggressive, evasive, untrained, entitled, stubborn, and very unpleasan... See more

Rated 1 out of 5 stars

Complete waste of time and money. They do not do the job properly, they are a bogus company out here to take people's money. Call themselves professionals? They don't even know the meaning of the word... See more

Rated 1 out of 5 stars

WHAT A SCAM!!!! They actually don't even deserve one star. Paid £229 plus VAT for one visit (a few sticky pads laid down) only to be over-run by rats within a couple weeks. Tried to call for the 'free... See more

Rated 5 out of 5 stars

Mr Danny Tuson and his son came over to my apartment to catch a mouse that invaded my bedroom. They turned up within the next hour after I called for help, their response time was incredible. They bot... See more

Company details

  1. Pest Control Service

Written by the company

Pest control London. Our pest control services in London cover Residential homes and commercial offices, We are a family run business offering great rates, We can get out to any London pest control address in 90 mins and offer a one year guarantee cert...


Contact info

2.0

Poor

TrustScore 2 out of 5

74 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.0

All reviews

(74)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

First class service, easy to deal with, friendly and helpful engineer explained everything along the way, confident my issue has been resolved

January 10, 2020
Unprompted review
Pest Protect logo

Reply from Pest Protect

Thank you for using us

Rated 5 out of 5 stars

Fantastic service would definitely…

Fantastic service would definitely recommend to friends and family. Very trustworthy and excellent customer service. Thank you so much for helping us.

January 10, 2020
Unprompted review
Pest Protect logo

Reply from Pest Protect

Thank you for using us

Rated 5 out of 5 stars

Had a big infestation of mice in my…

Had a big infestation of mice in my kitchen which I asked my landlord to deal with which he turned round and said it’s down to me rang pest protect there manager Dan came out very friendly and bubbly said no worries dealt with straight away put down sticky pads and said I’ll be back next couple of days and true to his word he came back when he said he would I highly recommend anyone who has problems with infestation contact pest protect

January 10, 2020
Unprompted review
Pest Protect logo

Reply from Pest Protect

Thank you for your kind review

Rated 5 out of 5 stars

Great service

Great service! Came out within 3 hrs to sort my mouse problem. Laid baits, returned 2 weeks later to check and block holes. Haven’t seen a mouse since. I’d recommend them and would use again.

January 10, 2020
Unprompted review
Pest Protect logo

Reply from Pest Protect

Thank you for using us Danny

Rated 5 out of 5 stars

Really good company

Really good company , sorted my problem out and haven’t seen a rodent since👍🏻

January 10, 2020
Unprompted review
Pest Protect logo

Reply from Pest Protect

Thank you for using us

Rated 1 out of 5 stars

Scam/theft

We've had the same experience as other reviewers: no second visit (necessary to complete bedbug treatment); and no longer answering the phone to the number we booked from. Any positive reviews must have been paid-for, or possibly from customers with simpler, one-visit, problems.

June 26, 2019
Unprompted review
Pest Protect logo

Reply from Pest Protect

Clearly a jealous competitor

Rated 1 out of 5 stars

WHAT A SCAM!!!

WHAT A SCAM!!!! They actually don't even deserve one star. Paid £229 plus VAT for one visit (a few sticky pads laid down) only to be over-run by rats within a couple weeks. Tried to call for the 'free follow up appointment' and NO ANSWER. Called the office number, mobile etc at least 30 times over the past two weeks- nothing. SCAMMERS for sure. Disturbingly deceptive too, with a full website, reviews etc. Don't be fooled- will be reporting this company to Trading Standards.

September 11, 2018
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Fraudulent company. Will accept booking, not show up, be unreachable. Have read elsewhere of a customer being charged but no service done.

August 14, 2018
Unprompted review

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