If there was ever a scam company, this is it. Would leave 0 starts if it were possible. Connor is rude, unprofessional, aggressive, evasive, untrained, entitled, stubborn, and very unpleasan... See more
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Complete waste of time and money. They do not do the job properly, they are a bogus company out here to take people's money. Call themselves professionals? They don't even know the meaning of the word... See more
WHAT A SCAM!!!! They actually don't even deserve one star. Paid £229 plus VAT for one visit (a few sticky pads laid down) only to be over-run by rats within a couple weeks. Tried to call for the 'free... See more
Mr Danny Tuson and his son came over to my apartment to catch a mouse that invaded my bedroom. They turned up within the next hour after I called for help, their response time was incredible. They bot... See more
Company details
Written by the company
Pest control London. Our pest control services in London cover Residential homes and commercial offices, We are a family run business offering great rates, We can get out to any London pest control address in 90 mins and offer a one year guarantee cert...
Contact info
28 Leman st, E1 8PX , London, United Kingdom
- 02089457231
- info@pest-protect.co.uk
- pest-protect.co.uk
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Hasn’t replied to negative reviews
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First class service
First class service, easy to deal with, friendly and helpful engineer explained everything along the way, confident my issue has been resolved

Reply from Pest Protect
Fantastic service would definitely…
Fantastic service would definitely recommend to friends and family. Very trustworthy and excellent customer service. Thank you so much for helping us.

Reply from Pest Protect
Received excellent service from Pest…
Received excellent service from Pest protect, highly recommend for all your pest control needs

Reply from Pest Protect
Had a big infestation of mice in my…
Had a big infestation of mice in my kitchen which I asked my landlord to deal with which he turned round and said it’s down to me rang pest protect there manager Dan came out very friendly and bubbly said no worries dealt with straight away put down sticky pads and said I’ll be back next couple of days and true to his word he came back when he said he would I highly recommend anyone who has problems with infestation contact pest protect

Reply from Pest Protect
Great service
Great service! Came out within 3 hrs to sort my mouse problem. Laid baits, returned 2 weeks later to check and block holes. Haven’t seen a mouse since. I’d recommend them and would use again.

Reply from Pest Protect
Really good company
Really good company , sorted my problem out and haven’t seen a rodent since👍🏻

Reply from Pest Protect
Scam/theft
We've had the same experience as other reviewers: no second visit (necessary to complete bedbug treatment); and no longer answering the phone to the number we booked from. Any positive reviews must have been paid-for, or possibly from customers with simpler, one-visit, problems.

Reply from Pest Protect
WHAT A SCAM!!!
WHAT A SCAM!!!! They actually don't even deserve one star. Paid £229 plus VAT for one visit (a few sticky pads laid down) only to be over-run by rats within a couple weeks. Tried to call for the 'free follow up appointment' and NO ANSWER. Called the office number, mobile etc at least 30 times over the past two weeks- nothing. SCAMMERS for sure. Disturbingly deceptive too, with a full website, reviews etc. Don't be fooled- will be reporting this company to Trading Standards.
Fraudulent company
Fraudulent company. Will accept booking, not show up, be unreachable. Have read elsewhere of a customer being charged but no service done.
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