Banner for Beaver Pest Control

Beaver Pest Control Reviews 201

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and efficient. Many people highlight the excellent customer service, noting the team's helpfulness and responsiveness. The service provided is frequently described as thorough and effective, with many consumers appreciating the prompt response times and the high quality of work. However, some people were dissatisfied with the communication within the company, mentioning issues with internal coordination and a lack of clear explanations regarding treatment processes. A few other people also felt that the company was not attentive to their feedback and that responses were sometimes generic.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers praise the staff for being professional, friendly,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness, efficiency, and... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the company's quick... See more

Quality

Customers consistently note positive experiences with quality. Reviewers were satisfied with the thoroughness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. Quick appointment. Friendly and knowledgeable pest control expert. Good assessment of our situation- evidence of some but limited mouse presence in kitchen only. Traps not touched by mo... See more

Company replied

Rated 5 out of 5 stars

Easy and swift booking system through Beaver Pest Control.Had a great guy named Jeff. He turned up on time. I bombarded him with multiple questions in regards to mice. He was very knowledgeable and ex... See more

Company replied

Rated 5 out of 5 stars

Great company and clearly great at what they do, responsive customer service. Lovely visit from their engineer (forgot his name) but he was great. Spent a good effort identifying the issue and a com... See more

Company replied

Rated 5 out of 5 stars

The rep from your company arrived bang on time and was very helpful by advising of further actions we needed to take to ensure the treatment was effective. He was patient and gave us some time to add... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service
  3. Drainage Service

Written by the company

Beaver Pest Control is an award-winning, specialist pest control provider offering nationwide coverage. Founded in 1990, we have over 30 years of experience delivering effective, reliable pest management solutions across the UK. We provide a comprehensive range of services to both residential and commercial customers, including pest control, bird control, wildlife management, and CCTV drain surveys. Our expert teams are also highly skilled in decontamination, proofing, and void clearance services, ensuring that all aspects of pest prevention and management are covered. We pride ourselves on using the latest technology and techniques to address pest-related challenges quickly and efficiently. At Beaver Pest Control, we are committed to maintaining the highest standards in the industry. As a registered RSPH Level 2 training centre, we ensure that all our technicians are fully trained and up-to-date with the latest best practices and safety standards. This allows us to deliver professional, reliable, and tailored solutions to meet the unique needs of each customer. Whether you're dealing with a pest issue at home, in a business, or across multiple locations, we work closely with you to ensure lasting solutions. As one of the UK’s leading providers, we take pride in our reputation for outstanding customer service and our commitment to eco-friendly practices. With Beaver Pest Control, you can trust that your property is in safe hands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kerry was an absolute pleasure to speak…

Kerry was an absolute pleasure to speak to and gave very sound advice. The booking process and feed back from the job has been seamless throughout. Thank you very much.

January 23, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thank you for your review. We’re really pleased Kerry was a pleasure to speak with and provided sound advice. It’s also great to hear the booking process and job feedback have been seamless throughout, that’s exactly the experience we aim to deliver. We’ll be sure to pass your thanks on to Kerry and the team.

Rated 5 out of 5 stars
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for your review. We’re pleased you were happy with the work, and it’s good to hear our engineer left such a positive impression. We’ll pass on your comments to the team. We really appreciate your support.

Rated 5 out of 5 stars

Good service

Good service, found the root cause for the problem.

January 14, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for your review. We’re pleased our team provided a good service and got to the root cause of the problem, not just the symptoms. That thorough, do-it-properly approach is exactly what we aim for. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Effective

Since a change in technicians I have been able to crack on with my work and not do pest control. Plus I find all the Beaver Team very helpful, friendly and professional. I can rely on Beaver to advise and get the job done.

January 14, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thank you for the review. We’re really pleased the change in technician has been positive. It’s great to hear you find the whole Beaver team helpful, friendly and professional, and that you can rely on us to advise and get the job done properly. We appreciate your trust.

Rated 5 out of 5 stars

Reassuring and efficient service

Helpful, reassuring and efficient service in a distressing situation. I felt that the service was above and beyond what I expected and that was kept informed throughout.

January 19, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thank you for your review. We’re really glad we could provide a helpful, reassuring and efficient service during what sounds like a distressing situation. Keeping you informed throughout and going the extra mile is exactly what we aim for when it matters most. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

great service

January 19, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for your review. We’re really pleased you were happy with the service. We appreciate you choosing us and hope we can help again when you need us.

Rated 5 out of 5 stars

Great service

Great service, both at 1st contact and pest specialist.

January 19, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thank you for the review. We’re really pleased you had great service from the very first contact through to our pest specialist on site. That joined-up approach between the office and field team is something we take pride in, so it’s good to hear it came through for you. We appreciate your support.

Rated 5 out of 5 stars

Good Job Well Done

The man went about the job with minimal interruption to the day to day operation of the club. Polite and courteous as usual

January 6, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thank you for the review. We’re pleased the job was handled with minimal interruption to the club’s day-to-day running, and that you found our engineer polite and courteous as usual. Keeping things smooth and professional on site is exactly what we aim for. We appreciate your continued support.

Rated 5 out of 5 stars

A dependable company

a dependable company. Good customer service from both the office and technical staff, who are very knowledgeable and courteous. Good value for money and quick to respond

January 15, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thank you for your review. We’re pleased you see us as dependable and that both our office team and engineers have looked after you with knowledgeable, courteous service. Quick responses and good value for money are exactly what we aim for, so it’s great to hear that’s been your experience. We really appreciate your support.

Rated 5 out of 5 stars

Always polite and helpful

Always polite and helpful, always turn up when they say they are coming !

January 15, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for the lovely feedback. We’re really pleased you find us polite and helpful, and that we turn up when we say we will. Reliability matters, and it’s good to know it’s being felt at your end. We appreciate your support.

Rated 4 out of 5 stars

they do very ood job

they do very ood job

January 14, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for your review. We’re really pleased you’re happy with the job our team did. We take a lot of pride in doing things properly and keeping the experience straightforward. We appreciate your support.

Rated 5 out of 5 stars

They are polite

They are polite , helpful knowledgable and caring in sensitive situations

January 14, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thank you for your review. We’re really pleased you found the team polite, helpful and knowledgeable, and that they handled sensitive situations with genuine care. Doing the right thing and looking after people properly matters to us, especially when circumstances are difficult. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Jason

Jason,
Is excellent, knows his job. Always on time and does above what is required.

January 7, 2026
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for the review. Jason is an excellent part of the team and we’re glad his knowledge, punctuality, and willingness to go beyond what’s required stood out. That level of care and professionalism is exactly what we want every visit to feel like. We’ll be sure to pass your comments on to him.

Rated 5 out of 5 stars

Always on the ball

Always on the ball. Keeps you in the loop if anything regarding a callout changes. Job sheets sent automatically on most occasions.

December 18, 2025
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for the feedback. We’re pleased you find us on the ball and that we keep you in the loop when anything changes with a callout. Automatic job sheets are there to make life easier too, so it’s good to hear they’re coming through as they should. We really appreciate you taking the time to share this.

Rated 5 out of 5 stars

Proffesionalism

Quality staff.

December 29, 2025
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for taking the time to leave a review. We’re really pleased you noticed the professionalism, our team takes pride in doing things properly and treating people with respect. We’ll be sure to pass your kind words on to the staff, it means a lot.

Rated 5 out of 5 stars

Great services and costumers services

The team is very responsive and are very professional.

December 18, 2025
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for the lovely feedback. We’re really pleased you felt well looked after and that the team came across as responsive and professional. Customer service is something we take seriously, so it’s great to hear it made a difference.

Rated 5 out of 5 stars

Tyrelle

Tyrelle is great.

December 24, 2025
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for the shout-out. We agree, Tyrelle is a great addition to the team and always brings a professional, helpful approach. We’ll make sure he sees your kind words.

Rated 4 out of 5 stars

The quick response to queries and and…

The quick response to queries and and always professional.

December 19, 2025
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for taking the time to share this. We’re glad our quick responses helped and that the team’s professionalism came through. We try to make everything clear, timely, and easy from start to finish, so it’s great to know that’s been your experience.

Rated 5 out of 5 stars

excellent service

Beaver is always helpful and accommodating with your needs and requests.

December 18, 2025
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for the feedback. We’re glad our team has been helpful and accommodating with your needs and requests. We hard to be flexible, responsive, and easy to deal with, so it’s great to hear that came through.

Rated 5 out of 5 stars
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for the lovely review. We’re really pleased you found Beaver quick, efficient, and friendly. That’s exactly the experience we aim to deliver, with no fuss and a job done properly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look