Great service. Quick appointment. Friendly and knowledgeable pest control expert. Good assessment of our situation- evidence of some but limited mouse presence in kitchen only. Traps not touched by mo... See more
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Review summary
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Easy and swift booking system through Beaver Pest Control.Had a great guy named Jeff. He turned up on time. I bombarded him with multiple questions in regards to mice. He was very knowledgeable and ex... See more
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Great company and clearly great at what they do, responsive customer service. Lovely visit from their engineer (forgot his name) but he was great. Spent a good effort identifying the issue and a com... See more
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The rep from your company arrived bang on time and was very helpful by advising of further actions we needed to take to ensure the treatment was effective. He was patient and gave us some time to add... See more
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Company details
Written by the company
Beaver Pest Control is an award-winning, specialist pest control provider offering nationwide coverage. Founded in 1990, we have over 30 years of experience delivering effective, reliable pest management solutions across the UK. We provide a comprehensive range of services to both residential and commercial customers, including pest control, bird control, wildlife management, and CCTV drain surveys. Our expert teams are also highly skilled in decontamination, proofing, and void clearance services, ensuring that all aspects of pest prevention and management are covered. We pride ourselves on using the latest technology and techniques to address pest-related challenges quickly and efficiently. At Beaver Pest Control, we are committed to maintaining the highest standards in the industry. As a registered RSPH Level 2 training centre, we ensure that all our technicians are fully trained and up-to-date with the latest best practices and safety standards. This allows us to deliver professional, reliable, and tailored solutions to meet the unique needs of each customer. Whether you're dealing with a pest issue at home, in a business, or across multiple locations, we work closely with you to ensure lasting solutions. As one of the UK’s leading providers, we take pride in our reputation for outstanding customer service and our commitment to eco-friendly practices. With Beaver Pest Control, you can trust that your property is in safe hands.
Contact info
Unit C21, Trident Business Centre, 89 Bickersteth Road, SW17 9SH, London, United Kingdom
- 020 8355 3443
- office@beaverpest.co.uk
- pestcontrolservices.co.uk
4.8
Excellent
201 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great company and clearly great at what…
Great company and clearly great at what they do, responsive customer service. Lovely visit from their engineer (forgot his name) but he was great. Spent a good effort identifying the issue and a comprehensive fix, I haven’t seen a single ant since their visit.
Would definitely use again and recommend to anyone treating Pharaoh Ants!
December 9, 2025
Reply from Beaver Pest Control
Thanks for such a detailed review. We’re really pleased you found Beaver responsive and that Mohamed made such a good impression, even if his name escaped you. Taking the time to properly diagnose the issue and deliver a thorough fix is exactly how we like to work, and it’s brilliant to hear the Pharaoh ant problem has cleared up completely. We really appreciate the recommendation and would be happy to help again.
Fantastic service great understanding…
Fantastic service great understanding of customer needs especially young professional gentelman called Jake super professional at what he does its best
December 16, 2025
Reply from Beaver Pest Control
Thanks for the brilliant feedback. We’re really pleased you felt listened to and that we understood what you needed. Jake is a great addition to the team and always brings a professional, respectful approach, so it’s lovely to see him mentioned by name. We’ll make sure he sees this.
We needed help to get rid of mouse in…
We needed help to get rid of a mouse in the house. Steve was very friendly, efficient and professional. He explained everything to me and really made an effort to inspect the area. I was very happy that we have chosen Beaver pest control and were very lucky to have Steve dealing with the issue. We couldn't be more happy and mouse free :)
December 9, 2025
Reply from Beaver Pest Control
Thanks for choosing Beaver Pest Control, and for taking the time to share this. We’re really pleased Steve could help get things sorted quickly and properly. He’s a great addition to the team and always brings that friendly, professional approach, plus the kind of thorough inspection that makes the difference.
Good to deal with.
Quick, helpful and professional. Let’s hope Beaver Pest Control get rid of the problem.
December 9, 2025
Reply from Beaver Pest Control
Thank you for the review. Glad you found us quick, helpful, and professional. We’re confident we will resolve the problem, and we’ll keep you updated.
Beaver Pest Control were fantastic from…
Beaver Pest Control were fantastic from start to finish. They managed to arrange a booking very quickly, and their technician was extremely helpful and professional throughout the visit. I received a clear and detailed copy of their findings and report promptly after the appointment, which was incredibly useful.
Overall, an excellent and efficient service — highly recommended!
November 27, 2025
Reply from Beaver Pest Control
Thank you for the fantastic review. We are glad we could book you quickly and that the technician was helpful and professional throughout. It is great to hear the report was clear, detailed, and prompt. We appreciate the recommendation and are here if you need anything else.
Review of visit by Beaver Pest Control
Reminders of appointment
On the day, operative rang beforehand to give approximate time of arrival
Friendly and knowledgeable operative who explained well.
Very good experience
November 27, 2025
Reply from Beaver Pest Control
Thank you for the review. Glad the reminders helped and our operative called ahead. Great to hear they were friendly, knowledgeable, and explained everything clearly. We appreciate your support.
Reply from Beaver Pest Control
Thank you for the feedback. Great to hear the technician was friendly. We appreciate your support.
The pest control Guy
The pest control Guy - was so welcoming and explained everthing so clearly. thank you
November 25, 2025
Reply from Beaver Pest Control
Thank you for the lovely feedback. Great to hear Rob was welcoming and explained everything clearly. I will share your comments with the team. If you need anything else, we are here to help.
All good as always
November 22, 2025
Reply from Beaver Pest Control
Thank you for the kind words. Great to hear everything was good as always. We appreciate your continued trust.
Effective but unhelpful
They successfully removed the bed bugs from my bed, but the communication within the company — both between staff members and with me — was extremely poor. At an already stressful time in my life, I was given several different sets of instructions over the phone, all of which contradicted one another. To make matters worse, the technician arrived under the impression that he was dealing with a rat problem, which only added to the sense of chaos.
The man who carried out the fumigation was genuinely kind, professional, and helpful, but everyone I spoke to beforehand was quite rude and showed very little sensitivity. There was no acknowledgement that I might not understand the biology of bed bugs, nor any attempt to explain things clearly instead of assuming specialist knowledge.
Additionally, at no point was it properly explained that between treatments you effectively act as the bait to lure the bed bugs out of hiding. I completely understand that this is standard practice across the industry, but it would have been helpful to know this in advance, rather than being told off on the phone when I mentioned I had been bitten after the first treatment.
August 26, 2025
Reply from Beaver Pest Control
Thank you for your feedback. While we’re glad to hear the treatment itself was successful and that the technician on the day provided a positive experience, we’re disappointed that the overall service didn’t meet your expectations.
We’ve reviewed the communication around your booking and can see how the conflicting instructions would have added unnecessary stress. This is not the level of clarity or support we aim to provide, and we’re sorry for the frustration this caused during an already difficult time.
We do make a point of providing written pre-treatment information at the time of booking to help residents prepare and to explain what to expect as there is a lot of information to take in, including the nature of multi-visit treatments and why activity can continue between visits.
We’ve followed up with the team involved and will be retraining staff to ensure better consistency and sensitivity going forward.
Thank you again for raising these concerns - your feedback is important and helps us improve the service we deliver.
Helpful & Efficient
Friendly, helpful and informative staff, problem dealt with very efficiently
November 3, 2025
Reply from Beaver Pest Control
Thank you for the great feedback. We are glad the team was friendly, helpful, and informative, and that the problem was dealt with efficiently. We appreciate your support.
Recommendable
The service has been first class from the phone call to the visit home. The tech was very polite, he explained everything he is doing clearly to me. Always asked permission when he needs to investigate more that is if he needs to take the microwave out or cut through the wall.
November 11, 2025
Reply from Beaver Pest Control
Thank you for the fantastic review. We’re delighted the service was first class from your call to the visit. Great to hear the technician was polite, explained everything clearly, and asked permission before moving appliances or investigating further. We appreciate the recommendation and are here if you need anything else.
Reply from Beaver Pest Control
Thank you for the feedback. Great to hear the team was super friendly and very professional. We appreciate your support.
Reply from Beaver Pest Control
Thank you for the kind words. Great to hear the service was, as always, friendly and professional. We appreciate your continued trust.
Prompt and professional
We have used Beaver over many years in a variety of tenanted properties. Always reliable and successful.
November 4, 2025
Reply from Beaver Pest Control
Thank you for the lovely review and your long-term trust. Great to hear we have been reliable and successful across your tenanted properties. We appreciate your continued support.
You guys are just all great
You guys are just all great! Smart and pleasant. London is lucky to have them.
October 23, 2025
Reply from Beaver Pest Control
Thank you for the fantastic praise. We’re glad you find the team smart and pleasant. London keeps us busy and we’re proud to help.
Knowledgeable, friendly, professional service
Rafal, the manager and Eduart, the man who did the work, were both very knowledgeable, friendly and professional It was a pleasure to have them do the work and I am happy with the quality of the work they have done.
October 27, 2025
Reply from Beaver Pest Control
Thank you for the lovely review. We are delighted Rafal and Eduart were knowledgeable, friendly, and professional. Great to hear you are happy with the quality of the work. I will pass your praise to both of them. We are here if you need anything else.
Pest control
Great service would use again but im hoping I don't have to use there Services again
Definitely recommend
October 27, 2025
Reply from Beaver Pest Control
Thank you for the review. We are glad you had great service. Hopefully you will not need us again, but we are here if you do. Thank you for the recommendation.
Wonderful service
Caitlin was an absolute pleasure to deal with and extremely helpful and Salvino ensured that my wasps nests in a childrens playground was dealt with the next day. Highly recommend their services.
October 17, 2025
Reply from Beaver Pest Control
Thank you for the wonderful review. We are delighted Caitlin was so helpful and that Salvino arranged next day treatment for the wasp nests in the children’s playground. Your recommendation means a lot. We will share your praise with them and are here if you need anything else.
Reply from Beaver Pest Control
Thank you for the feedback. Glad our technician was very polite and completed the service to your satisfaction. We will share this with the team.
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