Jenny from customer support is my favourite support agent. She's always friendly and has always resolved my problem (all the agents have been great and have assisted me, but Jenny has something a l... See more
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Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel
Contact info
Singapore
- petbacker.com
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good customer service team
Really good customer service team with quick response explaining everything in full detail helping you understand your concern, making you feel at ease, strongly recommend them if you have any questions/ queries:)
I have entered wrong bank details so my…
I have entered wrong bank details so my payment was not processed to my my account.then i contacted to service centre and told them my problem , they have understood the problem and supported me in every way and gaves me my payment back , I just want to say the service was really good
They have not been replying me for more…
They have not been replying me for more than 24 hours, but when I ask for the second time they reply me fast and accurately.
Have been using petbacker now for about…
Have been using petbacker now for about 3 years both for my pets and too look after pets. Great app..
Fast and professional.
I absolutely love using PetBacker
I absolutely love using PetBacker! 🐾
I’ve had the chance to experience it both as a pet sitter and as a pet owner, and in both cases, it has been fantastic. Whether I needed someone trustworthy to take care of my own pet or was looking to welcome a furry friend into my home, PetBacker has always connected me with wonderful people and amazing pets.
The platform is easy to use, reliable, and full of kind and caring pet lovers. I always feel safe and supported throughout the whole process — from booking to completion.
I truly recommend PetBacker to anyone looking for pet care or wanting to become a pet sitter themselves. It’s an amazing way to meet lovely animals, connect with responsible owners, and be part of a community that genuinely loves pets. 🐶💛
Loved the customer support team as much…
Loved the customer support team as much as the thought of this wonderful platform.
I hope to be in here for long time and could also earn some side income.🙂
Quick reply from customer service
This app is very convenient and its…
This app is very convenient and its customer service are fast acting.
Speedy responses on queries
Speedy responses on queries. Provides good explanation as well.
Great customer support 😁 and super…
Great customer support 😁 and super fast. I Recomend this app also.
PetBecker gave excellent support to pet…
PetBecker gave excellent support to pet boarding service provider like me. When customer makes amendment in his request after booking. The process was so smooth and quick provided by PetBecker. Also, along with customer they took care of boarding service provider happiness as well. Will definitely recommend PetBecker for boarding and sitting services.
The support staffs response to both the…
The support staffs response to both the pet sitter and the pet owners so so fast no matter what time it is. And they have good hearts, they are the kindest. I got harassed from bad people who left me fake reviews before, one of them was my ex and they stood up for me. They gave me courage to move on with my life. They gave me the kindest words that helped me through the darkest time. And they will not stand for any dishonesty. They will help you and protect you if you work for them. I love them the most. They are my family. I have worked for them for so many years now. You can trust them, I swear to god.🙏🏻
Good app easy to find customers I…
Good app easy to find customers I recommend, very trusted
The best Customer support
The best Customer support, I had an issue and they immediately responded and solved the problem.
Special thanks to Khushali
Prompt and clear response from the…
Prompt and clear response from the customer service
New to PetBackers!
First Time using the app, Had issues navigating and communicating with Potential borders!
However, However, the PetBacker team was very helpful in guiding me through the necessary steps and ensuring that everything was properly handled. Their prompt assistance in marking the task as completed was greatly appreciated.
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