petbelong.com Reviews 169

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially the harnesses, finding them to be of great quality and very durable. Many people appreciate how well the harnesses fit their dogs, providing comfort and helping to control pulling during walks. The customer service is frequently praised for being responsive, helpful, and friendly, often assisting with questions before ordering and with size exchanges. The ordering process is generally described as a breeze, and many consumers find the video tutorials for adjustments very useful. However, some customers also noted issues with the sizing of the harnesses, occasionally needing to exchange for a different size, and a few mentioned that the material felt thin or cheap. There were also concerns about long shipping times, particularly when products were shipped from China, and some experienced problems with order tracking or unresponsive support channels. A small number of people reported that the harnesses did not work well for their specific situations or that components failed.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Quality

People report ambiguous experiences with quality, with many customers praising the harnesses as great,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, flexibility,... See more

User experience

Clients share positive opinions on user experience, with many finding the product easy to use and comfortable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a harness that I did not have to pull over my American Bully’s head. I researched several that I saw on line. I chose PetBelong. I am very pleased with my selection. I asked them several q... See more

Rated 5 out of 5 stars

The pet belong harnesses are fantastic I love them 😍 anyone with a big powerful dog should be using these ! We currently have three big powerful dogs including a Great Dane , a cane corso and an Iris... See more

Rated 5 out of 5 stars

The customer service started before my harness shipped. Mitch was very responsive and got my size changed.He answered my questions very quickly. The only suggestion I have is to show a dog walking in... See more

Rated 5 out of 5 stars

Customer service was responsive and helpful. The harness is sturdy and my new favorite. The leash is durable and light. Things I would change: 1- make it so the molle bag can go across the top w... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

169 reviews

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Rated 5 out of 5 stars

More controlled Irish Setter!!

Our Irish Setter is 2 yrs old and weighs 75 lbs and is very strong!! He & I love his new harness and we are working to get use to it. I can see major changes to his behavior and looking forward to continued improvement!! Thank you so much!!
Penny S Pierce & Finnegan 😍🐾

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THESE PRODUCTS!

DO NOT USE THESE PRODUCTS!

Terrible products. Continuously failed. I purchased 3 harness and 3 leads, I only have one complete harness in use now as the other 2 have failed components. Pet belong would not send out new components, would not refund, would not take back failed products.

DO NOT USE THESE PRODUCTS!!!

October 19, 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality products drop shipped from China

Shipping to US takes around a month despite website FAQ saying 7-14 days. This was not a fluke or outlier - it took a month both times I purchased from them, probably because orders are drop-shipped from China. Had to contact support multiple times for both orders because tracking info they provide is worthless until the last couple of days when tracking comes from USPS. Support channel seems automated - they kept telling me product was on the way and sharing a tracking number from USPS that only said “USPS is awaiting the shipment.” Product is cheaply made compared to alternatives at similar price point. “Free” exchanges for products that don’t fit properly (despite using their sizing guides) still incur a $20 shipping and handling fee. Lots of better alternatives even on Amazon.

December 15, 2025
Unprompted review
Rated 4 out of 5 stars

Yours is the only harness I've used…

Yours is the only harness I've used that really works with my big dogs (2 Shepard crosses each over 100 pounds) All the others are too lightweight. I do miss the reflective stiching you had on the ones I got 3 years ago but I like how easy to put on and take off it is

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the harness

I ordered the harness, leash and collar. The harness runs big, originally ordered a Medium and had to change it for a Small. The Small fits perfect! The harness fits good and is very sturdy. My dog pulls when walking and this harness helps control him. I recommend these products!

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product

I order all the way from Australia and I am happy with the product. It’s quite difficult buying dog products for my k9 that is heavy duty and that is durable.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

9/10, would recommend

Customer service was responsive and helpful. The harness is sturdy and my new favorite. The leash is durable and light.

Things I would change:
1- make it so the molle bag can go across the top without pinching the harness structure. I don't want one sided weight to shift the harness sideways, and I like the dog to be able to lay down comfortably.
2- don't do the bungee thing on the leash. Or have a non-stretch option.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

My pittie mix

My pittie mix really pulls and the other harnesses end up on her side. This one moves a little but stays mostly where it belongs. Goes on and off easily as well.

December 18, 2025
Unprompted review
Rated 2 out of 5 stars

Still waiting

Still waiting! 19 days and nothing. Tracking says processing for two weeks so far. I wish I had done more homework to see it was coming from China. They offered a $10 coupon for next order. Why would I place another order when this order is taking forever.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered over 2 months ago tracking…

I ordered over 2 months ago tracking shows my order is in Alic Springs a town in the middle of desert Australia when I live in Sydney on the coast. Every enquiry I make they insist I be patient and wait and that they have asked the courier company to expedite my delivery. ABSOLUTE LIES wasting my time and patience. My message is DO NOT purchase anything from Part belong.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WARNING!

I wish that I had read the reviews BEFORE I ordered. They believe that 60 days is a REASONABLE TIMEFRAME for delivery! Trying to TRACK is ineffective, as they (Petbelong) relinquish ALL RESPONSIBILITY after they deliver to their shipper.
Good luck trying to speak to a human being about the situation. DO NOT GET SCAMMED!

September 3, 2025
Unprompted review

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