petbelong.com Reviews 169

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially the harnesses, finding them to be of great quality and very durable. Many people appreciate how well the harnesses fit their dogs, providing comfort and helping to control pulling during walks. The customer service is frequently praised for being responsive, helpful, and friendly, often assisting with questions before ordering and with size exchanges. The ordering process is generally described as a breeze, and many consumers find the video tutorials for adjustments very useful. However, some customers also noted issues with the sizing of the harnesses, occasionally needing to exchange for a different size, and a few mentioned that the material felt thin or cheap. There were also concerns about long shipping times, particularly when products were shipped from China, and some experienced problems with order tracking or unresponsive support channels. A small number of people reported that the harnesses did not work well for their specific situations or that components failed.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Quality

People report ambiguous experiences with quality, with many customers praising the harnesses as great,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, flexibility,... See more

User experience

Clients share positive opinions on user experience, with many finding the product easy to use and comfortable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a harness that I did not have to pull over my American Bully’s head. I researched several that I saw on line. I chose PetBelong. I am very pleased with my selection. I asked them several q... See more

Rated 5 out of 5 stars

The pet belong harnesses are fantastic I love them 😍 anyone with a big powerful dog should be using these ! We currently have three big powerful dogs including a Great Dane , a cane corso and an Iris... See more

Rated 5 out of 5 stars

The customer service started before my harness shipped. Mitch was very responsive and got my size changed.He answered my questions very quickly. The only suggestion I have is to show a dog walking in... See more

Rated 5 out of 5 stars

Customer service was responsive and helpful. The harness is sturdy and my new favorite. The leash is durable and light. Things I would change: 1- make it so the molle bag can go across the top w... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

169 reviews

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Rated 3 out of 5 stars

Product great but shipping sucks

The tactical harness and collar are great, BUT I paid for expedited shipping and it took 22 days for them to arrive! I was sent 2 different links to track the shipment. but they said different information. If standard shipping time is that long, they need to highlight it up front in big print.

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a harness from a company I…

I ordered a harness from a company I thought was US based. Nope, China. So they said they shipped my $100 harness and sent me notice it was delivered to my door yet I never got anything. I sent them an email and no response. I dont recommend this company or anything from CHINA.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding product and customer…

Outstanding product and customer service. It really fits our GSP dogs well and both wear small and they are around 55 pounds. It looks good on them and is very functional and comfortable.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Currently waiting for my service dog…

Currently waiting for my service dog vest while Ai seems responsive they can not give me shipping times or if it’s still in warehouse. I ordered July 1 I’ll give them 1 more week to ship then I’ll go to my card file a complaint that items aren’t shipping and to freeze payment I used American Express there good at seeking for there card holders.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

The Harness will fit Any large Dog comfortably!

I had trouble with tracking, and Mitch from Pet Belong was extremely responsive! I was replied to very quickly! He reassured me, but then… Canada Post was saying that they were going on Strike at Noon on the 23rd of May! So I reached out to Mitch again and he was able to see exactly where my package was, and luckily the Postal strike didn’t happen and I received my boy Bearengers Harness and Patches yesterday!! To me how a company treats their Customers is More Important to me than what they sell!! He went Above and Beyond to help me! Now the Harness is Fantastic! I have a 140 pound Rottweiler and could never get him into a comfortable harness, until now! I bought him the XL it fits him with room to spare, he can sit comfortably without the harness digging into him! He looks so Handsome and Stylish, lol! A Huge Thanks to Mitch and Pet Belong, I really Appreciate you Mitch!!

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

Harness and accessories

This company while seemingly appeared to have great customer service at the beginning, 2 months later DID NOT!!!! ITS FAR TO EXPENSIVE!!! Comes from out of country and not at all great!! Expensive! You can get a harness better than this right here in the USA, and save money! Very stiff, sizing is not good!!! I suggest you shop else where.
YOU WELCOME !!

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Pet Belong FTW...

For 1, the customer service is absolutely on point... We had an issue ordering, we contacted customer service n they corrected our order before shipping... We ordered a harness we found very comparable to another top rated brand, at a much better price... Once received, we immediately put it on our boy Elvis n began the adventures... It works GREAT, fitment n quality are top notch, we would highly recommend Pet Belong to other 4 legged family members...

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great harness!

Great harness!! Customer service was excellent following up on the status of my order. Great service Mitch!!
A

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

The shipping is terrible

All though the waiting time and shipping is mentioned on the site, it is ridiculous how long it takes. I wish I knew before, there was a better shop with very fast delivery. But I just found out after placing my order. And by the way…. I’m still waiting. It’s been a while. I mean come on guys… it’s 2025.anything you order even from China comes in 5 days. Very disappointed

January 26, 2025
Unprompted review
Rated 2 out of 5 stars

The way the items are described already…

The way the items are described already was a little Sus so for fun I ordered a similar product of one of the well know Chinese firms (Joom) just to see the difference in quality. I bought the same size, the same spec and I have received them both now (Funny that the Chinese one was here first) and they are identical. the buckles are exactly the same and tbh the material screams "Made in China" all in all save yourself the wait and the money. if you need a harness, order it from a Chinese website and save yourself some money because this is exactly what you will receive with the joy of paying extra. Oh and the "Name Patches" you can order for $20 extra are not embroided. they are cheap rubber prints (Except the beast mode one). Itll do.. but the fact its a simple Chinese dropship job makes it not worth more than 2 stars

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

The harness is a life saver

The harness is a life saver for my rescue dog. It’s super high quality, easy to put on and remove, and he doesn’t have to step into anything. The Velcro patches are my favourite part, we got his name and our number as well as some cautionary ones to let people know not to interact without permission. The ordering process was so simple, arrived in Canada within days. Amazing customer service and quality products. I will definitely purchase more in the future.

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

Items not delivered, not a US company - DO NOT BUY

I have actually not received the products I ordered. I ckntinue to receive emails once a week with a subject of ‘shipping uodates,’ but when i click the the link all the is displayed is the order date - no updates, no shipping information, and the an unrecognizable name for the shipping company purportedly delivering my items. If i had known the comoany was not in the US i would not have ordered. I also think that a lot of the positive posts are not real.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

The excellent quality of your Tactical…

The excellent quality of your Tactical No Pull Harness may have saved the life of my dog Cooper. Copper and my son went camping and were out for a walk when they were attacked by two loose Pit Bulls. The other dogs were able to bite on to Coopers harness but that’s all, they pulled and pulled on that harness and were never able to get a hold of my dog. If not for the quality of your harness Cooper for sure would have been seriously injured. Thank you!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Huggable harness

Initially our Golden, ‘Noah Duke’, was a bit apprehensive about the harness. It appears to be a bit bulky and heavy, however once adjusted the fit is very comforting. And the weight is actually perfect, plus the design truly helps with the control of a 14 month Golden. Not to mention they is zero harmful effects to your dogs neck or throat. Noah has grown to love this harness. To the point that he literally dives into the opening when we go out for walks. I think 🤔 that it gives him a hugging feeling. Thank you 🙏

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Petbelong stands by their products if…

Petbelong stands by their products if you're not satisfied they will make it right. I had a harness that wouldn't stay attached at the clips and I cut the excess off not knowing I should of ran it through said clips a few more times. I wrote them an email and they sent me another harness and all I had to pay was shipping cost. Love the vest and my dog looks great in it. Petbelong is the real deal 👌

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

I'm from Michigan in the United States

I'm from Michigan in the United States, once I got the transaction approved with my financial institution the order process was very easy, shipping was faster than I thought, quality of the product was impressive, name badge really sets it off.
I got a small for my blue heeler and it fits great, she looks impressive...thx again petbelong 100%

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!

Wow! This is the strongest and excellently made dog harness for my sweet dog nephew Mylo! He’s a beautiful Belgian Milinois and this harness is going to be a great gift! The quality, material and the color are 5🌟 for me!

April 19, 2024
Unprompted review

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