Peters' Cleaners Reviews 

1,289
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and knowledgeable, making every single interaction pleasant and welcoming from the start. People also deeply appreciate the consistently high quality of the clothing care, reliable packaging, and remarkably efficient turnaround times offered daily. Though some customers noted occasional issues, a few people experienced specific problems like unremoved stains or items coming back creased. Some reviewers were not happy with certain outcomes, mentioning that particular garments had persistent marks, damages, or missing parts upon return. These minority experiences show that results can occasionally fall short of expectations.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast collection, efficient... See more

Staff

Consumers find staff to be positive, highlighting that team members are always polite, professional, and... See more

Quality

People report positive experiences with quality, noting that garments and household items return... See more

Product

Users describe positive interactions with product, highlighting fast and efficient service with items... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the friendly team, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience with Peters Cleaners. The whole process was extremely convenient. I placed my order online and sent the items via an InPost locker, which made everything so easy! Th... See more

Company replied

Rated 5 out of 5 stars

I did not have my receipt with me at collection, but the jacket was found promptly. It has never been a problem finding nearby parking on Lincoln Road New England. My jacket was bought new and on-line... See more

Company replied

Rated 5 out of 5 stars

As usual a fast efficient service.i was a bit dubious about using the InPost locker system.I needn’t have worried as both items(men’s suit and ladies jacket)came back perfectly cleaned and wrapped.

Company replied

Rated 5 out of 5 stars

My first visit and I got a friendly reception, which made me feel comfortable from the onset. A decent price point for one winter Jacket. I was happy with the quality of cleaning and p... See more

Company replied


Company details

  1. Dry Cleaner
  2. also in
  3. Clothing Alteration Service
  4. Laundry Service

Written by the company

Peters’ Cleaners has partnered with InPost to make proper dry cleaning ridiculously easy: drop off and collect when it suits you, without racing to opening hours. Behind that convenience is the same Peters standard we’ve been known for since 1963. We’re not a production line, and we don’t rush items through machines. Every garment is checked by hand, treated individually, and cleaned using the method that best protects the fabric. Our team includes specialists with decades of experience, and it shows in the details, from stain removal and fabric assessment to pressing garments back into perfect shape. We look after delicate silks, structured tailoring, occasion wear, vintage pieces and everyday favourites with the same care. Quality is our promise: every item is inspected throughout the process and goes through a two-stage quality check before it’s returned. Clothes come back carefully finished and protected. InPost makes it simpler to use us, but nothing about the craft has changed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,289)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff

Friendly staff
Always happy with garments upon collection
And they even remembered by name a week later!
Well done keep up the good work

September 3, 2025
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Reply from Peters' Cleaners

Thank you so much for your review and very pleased to know you were happy with our service.

Rated 5 out of 5 stars

Great Service

As always.... 100% helpful
Polite and friendly.
Quality finish as usual.
Wouldn't go anywhere else.
Great service.

September 2, 2025
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Reply from Peters' Cleaners

Thank you for your review and very pleased you are happy with our service. We look forward to serving you again soon.

Rated 5 out of 5 stars

Amazing workers and always tidy and clean clothes

We love the company, never had a problem with any of the workers or the clothing I have taken there, it was always comes back tidy and clean

August 21, 2025
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Reply from Peters' Cleaners

Thank you for those kind words. It's great to know we are appreciated and thank you so much for your review.

Rated 5 out of 5 stars

Exceptional Dry Cleaners

Both Marianne & Jackie who are Customer Facing at Peters Cleaners are very efficient, kind and friendly. My dry cleaning is always carried out to a very high standard. I would highly recommend Peters Cleaners.

August 8, 2025
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Reply from Peters' Cleaners

Thank you so much Clare for this review. I have told Marianne and Jackie that you wrote it and that they are appreciated. Also the cleaning team. Thank you again.

Rated 5 out of 5 stars

Good service

Good service. Nice local company to deal with

February 4, 2025
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Reply from Peters' Cleaners

Thank you for those lovely comments and for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service

Excellent service, asked for a quick turnaround and it wasn't a problem and was ready exactly on time, definitely recommend

July 31, 2025
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Reply from Peters' Cleaners

Thank you so much for the review. Great to hear we met your delivery times!

Rated 5 out of 5 stars

Kind Efficient Service

Peters Cleaners dry cleaned a coat for me,providing a great service, in good time.The staff in Stamford were most helpful, particularly in arranging the package so it could be attached to my mobility aid.

July 29, 2025
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Reply from Peters' Cleaners

Thank you so much for your review and great to hear we are providing a good service.

Rated 5 out of 5 stars

King size bedspread laundered beautifully

The bedspread I took to Peters cleaners was washed and dried beautifully. The price was reasonable and the item ready for collection on the date I was given.
The staff were friendly and helpful and I will use their services again.

August 1, 2025
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Reply from Peters' Cleaners

So pleased you were happy with the service we provided. Thank you so much for your review!

Rated 5 out of 5 stars

Excellent service

Excellent service, very polite and professional

July 23, 2025
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Reply from Peters' Cleaners

Thank you for the great review. I will pass your comments onto Nicki and Sara.

Rated 5 out of 5 stars

Our curtains were altered to our exact…

Our curtains were altered to our exact requirements. The only criticism we would say, is the smell of cleaning chemicals that permeated from them for a few days (they were not drycleaned)

July 29, 2025
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Reply from Peters' Cleaners

Hi Stuart, that is very interesting feedback and we will look into how your curtains were cleaned and why there would be a smell. Very happy you were pleased with the service though and thank you for taking the time to review us.

Rated 5 out of 5 stars

Always on point

Always on point. Suit comes out like new and at the stated time.

July 12, 2025
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Reply from Peters' Cleaners

Thank you for the review and very happy you are pleased with our service.

Rated 5 out of 5 stars

Helpful service

Helpful service, Great staff. Top notch cleaning.
We can’t remember exact dates but it was July ‘25. 😁

July 2, 2025
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Reply from Peters' Cleaners

Great to hear and thank you so much for the review!

Rated 5 out of 5 stars

Well satisfied

Product received on time, and excellent quality. Friendly personal service

July 29, 2025
Peters' Cleaners logo

Reply from Peters' Cleaners

Thank you so much for taking the time to review us and for writing such lovely comments.

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