Peters' Cleaners Reviews 

1,289
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and knowledgeable, making every single interaction pleasant and welcoming from the start. People also deeply appreciate the consistently high quality of the clothing care, reliable packaging, and remarkably efficient turnaround times offered daily. Though some customers noted occasional issues, a few people experienced specific problems like unremoved stains or items coming back creased. Some reviewers were not happy with certain outcomes, mentioning that particular garments had persistent marks, damages, or missing parts upon return. These minority experiences show that results can occasionally fall short of expectations.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast collection, efficient... See more

Staff

Consumers find staff to be positive, highlighting that team members are always polite, professional, and... See more

Quality

People report positive experiences with quality, noting that garments and household items return... See more

Product

Users describe positive interactions with product, highlighting fast and efficient service with items... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the friendly team, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience with Peters Cleaners. The whole process was extremely convenient. I placed my order online and sent the items via an InPost locker, which made everything so easy! Th... See more

Company replied

Rated 5 out of 5 stars

I did not have my receipt with me at collection, but the jacket was found promptly. It has never been a problem finding nearby parking on Lincoln Road New England. My jacket was bought new and on-line... See more

Company replied

Rated 5 out of 5 stars

As usual a fast efficient service.i was a bit dubious about using the InPost locker system.I needn’t have worried as both items(men’s suit and ladies jacket)came back perfectly cleaned and wrapped.

Company replied

Rated 5 out of 5 stars

My first visit and I got a friendly reception, which made me feel comfortable from the onset. A decent price point for one winter Jacket. I was happy with the quality of cleaning and p... See more

Company replied


Company details

  1. Dry Cleaner
  2. also in
  3. Clothing Alteration Service
  4. Laundry Service

Written by the company

Peters’ Cleaners has partnered with InPost to make proper dry cleaning ridiculously easy: drop off and collect when it suits you, without racing to opening hours. Behind that convenience is the same Peters standard we’ve been known for since 1963. We’re not a production line, and we don’t rush items through machines. Every garment is checked by hand, treated individually, and cleaned using the method that best protects the fabric. Our team includes specialists with decades of experience, and it shows in the details, from stain removal and fabric assessment to pressing garments back into perfect shape. We look after delicate silks, structured tailoring, occasion wear, vintage pieces and everyday favourites with the same care. Quality is our promise: every item is inspected throughout the process and goes through a two-stage quality check before it’s returned. Clothes come back carefully finished and protected. InPost makes it simpler to use us, but nothing about the craft has changed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,289)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service

clothes always ready when they say they will be. they go the extra mile in holding the door for me as i have some difficulty with steps. date is unlikely to be true as i cannot find a reference to it on last year's calendar

December 10, 2025
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Reply from Peters' Cleaners

Please don't worry about the date! Thank you so much for your great review!

Rated 5 out of 5 stars

Good job

Good job - knowledgable - and on site alterations capability very helpful -

December 16, 2025
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Reply from Peters' Cleaners

Thank you for your review. Much appreciated.

Rated 2 out of 5 stars

Lovely staff, standards slipping

Lovely staff.
Used the service to iron bed linen. Used to be very good, now items repeatedly come back creased. Will be looking elsewhere in future.

January 9, 2026
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Reply from Peters' Cleaners

I was very sorry to read this. Our linen business is growing quickly and we haven't had any other complaints. We always offer a free of charge reclean so please do check you laundry next time before leaving the shop and if you are not happy we will of course re-clean and press.

Rated 5 out of 5 stars

Good dependable service

Good dependable service. Friendly and polite staff.

December 29, 2025
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Reply from Peters' Cleaners

Thank you so much for your review and your great comments. We really appreciate them.

Rated 5 out of 5 stars

Highly recommended

Items cleaned were for elderly neighbour.

The staff were extremely professional and knowledgeable advising of potential issues that may occur during cleaning process - everything was fine!

November 27, 2025
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Reply from Peters' Cleaners

That's great to hear and thank you so much for your review.

Rated 5 out of 5 stars

Very happy customer

I used the in-post service rather than drop my clothes off at a shop. I was notified when my clothes were collected and when they arrived at the cleaners. It was the same when the clothes were returned to me. My skirt was spotless and very well packaged. A great service and would highly recommend.

December 21, 2025
Unprompted review
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Reply from Peters' Cleaners

That's great! So happy you liked our InPost service. We are very excited about it.

Rated 5 out of 5 stars

Mega helpful and great service

Mega helpful and great service. Dropped my bundle of clothing off and was in and out in no time, very efficient service and great communication thereafter. My cleaning was ready at the promised time and I received notification that it was ready to be picked up. Same experience on pickup, in and out with no fuss, brilliant.

November 19, 2025
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Reply from Peters' Cleaners

Thank you so much for taking the time to write such a great review. Very good to know you were so pleased with our service.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, excellent cleaning and friendly staff.

December 1, 2025
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Reply from Peters' Cleaners

Great to hear. Thank you for giving us such as wonderful review.

Rated 5 out of 5 stars

Great service

I took a king size feather duvet for cleaning. Very quick service as it was ready before expected day. Very friendly and reliable.

November 25, 2025
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Reply from Peters' Cleaners

Wonderful to hear. Thank you so much for your review. We really appreciate it.

Rated 5 out of 5 stars

Staff were friendly and welcoming.

Staff were friendly and welcoming.
The clothes came back well cleaned and presented.
As usual,there were safe spaces to park my car near the cleaners.

October 23, 2025
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Reply from Peters' Cleaners

Thank you so much for taking the time to leave a review and we are very pleased to read you are happy with our service.

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