Peter Vardy Leasing Reviews 194

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

The WORST company in living memory. FALSIFIED records then non existent service or contact with customer for simple tasks. Incorrect contact details, email ignored, phone never answered, messages not... See more

Rated 5 out of 5 stars

I recently traded in my old car and bought a new one from Peter Vary in Motherwell. From start to finish we dealt with Kelly Bates and I cannot fault the customer service we received at all from Kelly... See more

Rated 5 out of 5 stars

I can't say enough good things about the Peter Vardy Leasing Team. The steps were simple and clear to follow. I had no trouble understanding anything after Brian's thorough explanation, and Alison qui... See more

Company replied

Rated 5 out of 5 stars

I recently leased car with Peter Vardy with my contact being Darren Docherty. Darren was great throughout the whole process and left no stone unturned. I had previously used Darren when we worked... See more

Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Car Rental Agency

Written by the company

We collaborate with the leading leasing company funders to provide a wide choice of amazing and limited access deals and have direct relationships with major vehicle manufacturers to create exclusive leasing offers direct to the public. In addition, the Peter Vardy Motor group also owns a franchise portfolio including BMW, MINI, Jaguar, Land Rover and Porsche and we work closely in order to offer the very best value. At the centre of our business is our commitment to Giving Back, 10% of all profits are donated to charitable causes through the Peter Vardy Foundation. This is our ‘Just Cause’ and is the centrepiece of our organisation’s culture. We want our Guests to know that as well as getting access to lowest rentals they are also helping change the lives of the less fortunate for the better.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

194 reviews

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Rated 1 out of 5 stars

The WORST company in living memory

The WORST company in living memory. FALSIFIED records then non existent service or contact with customer for simple tasks. Incorrect contact details, email ignored, phone never answered, messages not returned. This company struggles with basics, such as delivering a clean car, if I had returned in that state I'd have been charged fees. STEER CLEAR of this USELESS and DISHONEST company, it will save you hassle and a headache. If I could give this company no star review I would.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Stay away and save yourself money & stress.

Using Peter Vardy has been shocking!
Car is faulty, no response to emails or calls.
Once they get their commission they are done.
I would advise people to stay away and save yourself the stress and expense that the company causes their customers.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service 5 star

I recently traded in my old car and bought a new one from Peter Vary in Motherwell. From start to finish we dealt with Kelly Bates and I cannot fault the customer service we received at all from Kelly. We got a brilliant deal and are really happy with our new car and the price we got for trade in too. The process took a little longer than we were expecting it to, nothing to do with Kelly it was just the finance side, but we’re kept up to date with what was happening. Even on her day off she made contact to keep us in the loop which was very much appreciated. 5 star service definitely.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Darren Docharty

I was dealing with Darren Docharty from beginning to end and cannot recommend him enough! So helpful throughout the whole process and always there to provide info at every stage and keep you up to date.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

New Q5

New Q5

New car arrived today outstanding customer service from Darren Docherty. Thanks again Darren for everything.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

purchased a vehicle

I recently purchased a vehicle and what a service. Craig and Robert went above and beyond for me and done me a great deal. The whole journey has been extremely smooth and stress free and I can't thank them both enough. Absolute top customer service!

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Leasing a car through Peter Vardy

Leasing a car through Peter Vardy , dealt with Sohaib for the initial pricing and purchase, kept me informed of the process very well , after sales / delivery I dealt with Alison who couldn’t have done enough to facilitate my delivery date , between calls and emails she couldn’t have done enough , thank you

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Craig and Alison did a great job

Craig Alison did a great job ! Car was delivered to the Isle of Wight earlier than I thought and I love my little 500c it’s in exactly the right colour combo and the correct spec !

February 12, 2024
Unprompted review
Rated 4 out of 5 stars

Very smooth service

Very smooth service
Could always answer my questions properly
Delivery was fantastic
Could do with more regular updates on delivery dates in order to manage selling current car

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great Deal, Great Experience

Easy, quick and a great deal by Darren. Darren has been our family salesman from Audi and is always a delight to deal with! First at home lease deal and I can’t fault it. Love my car!

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Experience

I recently took delivery of my new Audi A4 and can’t praise Peter Vardy Leasing, and in particular Darren Docherty, highly enough for their professionalism and service! From enquiry to delivery, Darren made the whole process hassle free and kept regular contact with me on the status of my vehicle. A first class service and experience and would certainly recommend Darren to others!

January 22, 2024
Unprompted review

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