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Rated 5 out of 5 stars

Very happy with these bags and the excellent personal customer service. The bags are strong, no compromise in quality & it’s good to know by using them we’re keeping the local environment clean and h... See more

Rated 5 out of 5 stars

Absolutely love this company and their products. Their emails and updates are actually interesting and useful to dog owners and not just constantly trying to sell you things you don’t need. They care... See more

Rated 5 out of 5 stars

Pet Impact is run by two vets who really understand what is important and want to do the best for your pets. They even created a special treat box at Christmas for our two dogs. Because they're so kee... See more

Rated 5 out of 5 stars

Absolutely amazing service. The slow feeder enrichment bowl has been an absolute game changer for our dog who inhales food in seconds. It’s taken me a long time looking for a product that isn’t made... See more

Company details

  1. Pet Supply Store
  2. Pet Store

Written by the company

Reducing Environmental Pawprints! We are on a mission to turn pet ownership into a force for good, with a continued focus on improving the health and happiness of our pets and the planet. Through everyday products, you and your pet can go beyond reducing harm, but make a real, measurable positive impact. We're here to make your sustainable pet ownership journey as simple as possible, with evidence-based products you can trust. Your pet can make a true difference with Pet Impact!


Contact info

4.8

Excellent

TrustScore 5 out of 5

47 reviews

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Rated 5 out of 5 stars

Great ethics from a small UK business

Great ethics, small business, innovative products. What’s not to love?

Brilliant bags, using waste from an industry many wouldn’t even think about. I also love how much you put into educating people about the falsehoods of compostable plastic in poo bags.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with these bags and the…

Very happy with these bags and the excellent personal customer service. The bags are strong, no compromise in quality & it’s good to know by using them we’re keeping the local environment clean and helping the ocean. Well done Alice & Gavin.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

After carelessly breaking a bowl that had been given as a gift I contacted this company hoping for a replacement. The item was now being discontinued, but they found an odd one and sent it to me for only the postage cost.
The response was quick, and excellent. I recommend companies when their products are good but REALLY recommend those customer care is good should you have a problem. No hesitation recommending Pet Impact

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

What a fabulous ethical company!!

What a fabulous company that really does stand by the ethical values it preaches. The owners are wonderful humans who genuinely care about your pets… and the planet so that future generations of pets have a safe world to live in. They demonstrate compassion for others in the PetImpact community they have created by sending out personal responses to any marketing questions and they encourage pet owners to talk about and share their experiences of pet ownership. Their sales and marketing is clear and easy to follow with touches of their obvious sense of humour sprinkled in. I am a repeat customer, I’ve purchased treats, poo bags, reusable pee pads, water and food bowls. All made with sustainability in mind, delivered promptly in fully recyclable packaging. Honestly I can’t say enough about the quality of service and care from this company… I wish that all business was conducted in this manner!! They also encourage you to only purchase what you need, no waste, no fancy items that you won’t use or your pet won’t appreciate.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Slow Feeder and Mat

Great products, they do exactly what they we need them to do. Fab customer service, nothing is too much trouble.
Thank you Alice, Gavin and the Pet Impact team.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great stress free product 🐶

First time order love our products.
Paw Balm smell so good & lick safe ❤️
Reusable Incontinence pads are extra large and absorbent also stay in place even if she digs.Great company love what they doing. Thank you 😊

December 31, 2023
Unprompted review
Rated 5 out of 5 stars

Happy to support genuine effort to do things well.

I am very pleased with all our purchases from Pet Impact - these include the nice poo bags, treats and a cross-body bag for carrying these easily, which I use some of the time. The ethos of Pet Impact pleases me and the explanation about using oyster shells feels more sustainable than compostable bags that won’t be composted. In use the bags are nice to use, with tie handles and are a good blue (not see-through).

December 29, 2023
Unprompted review
Rated 5 out of 5 stars

A brilliant innovative company.

I must say I admire the work that this lovely young couple are doing to make a positive impact on our failing ecosystem, well done you. Everyone who wants to make a difference to our planet should consider buying their products they are affordable and of high quality. I would recommend the reusable puppy training pads they are brilliant, why buy disposable pads just to bin them and add to landfill. Also the poo bags which are lovely and strong and made from oyster shells so genuinely recyclable - such a clever idea.
I wish you and your company a very successful 2024 you truly deserve it.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Finally

Finally! Have been bothered by pseudo eco options especially around things design to go straight to waste - hopefully this can expand to further uses as it seems the best solution I’ve seen so far, keep up the good work!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great goods and very good service

Great goods and very good service. I have bought reusable protection pads for dogs on several occasions from Pet Impact because they are so easy to use with my old dog having little accidents on the floor.
Couldn't manage without them now.

December 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Previously people thought, oh I’ll buy biodegradable poo bags, but if you don’t have a compost heap they’re just going to landfill. Pet Impact bags are made with recycled plastic so they’re actually taking plastic out of our oceans, they’re strong and I would definitely recommend

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Sustainable choice

It is important to me to make sustainable choices where I can and this product makes that possible. I have been using these bags for 6 months and am very happy. They tie off which is my preference and can cope with the large dog poops that I have to collect.

December 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great poo bags

Great poo bags. Easy to open and love that they have a low impact on the planet. I also love my dog walking bag but unfortunately so did my dogs and they’ve chewed the treat bit so hoping to buy another soon!

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Best poo bags I’ve used

Best poo bags I’ve used (and I’ve used a lot). Bought them for green reasons and was amazed at the quality I won’t be trying any others now I’ve found the best.

December 29, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. The slow feeder enrichment bowl has been an absolute game changer for our dog who inhales food in seconds. It’s taken me a long time looking for a product that isn’t made of toxic materials, so I’m really pleased I found this brand.
I would definitely be coming back for more products.

August 16, 2023
Unprompted review

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