The pet insurance cover has not let us down, they covered my male pup when he needed an operation, and more recently my females ear infection. Claims made easily via log in, and no push back at all. C... See more
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Review summary
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Polite staff Very kind and knowledgeable. Put our minds at ease in paying a large Vet Account for us . Would not hesitate too recommend, Having insured our previous pets who are now deceased we... See more
The process of arranging the Insurance was very easy. I have used Sainsbury's Pet insurance before for my last dog, who is sadly no longer with us. When I got my new puppy, he came with some insurance... See more
Extremely easy to apply for a quotation. The quotation was very competitive & allows you to increase the policy value and I did, as it was only a few pence more. I like that this policy gives yo... See more
4.4
Excellent
1K reviews
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Very easy to follow to set up policy…
Very easy to follow to set up policy and one that offered everything at a reasonable price for a new puppy.
May 15, 2026
We’ve used Sainsbury Pet Insurance…
We’ve used Sainsbury Pet Insurance before but sadly our dog died due to illness. We are a returning customer because of the amazing service we received, hoping we won’t need it this time but if we do, we’ve no doubt we will accept a great service.
May 16, 2026
The claim was dealt with quickly and I…
The claim was dealt with quickly and I efficiently through my vet. Great service
May 5, 2026
At a time where the pet is the biggest…
At a time where the pet is the biggest concern. Sainsburts were excellent and supportful. Would recommend.
June 21, 2025
Top marks for Sainsbury's pet Insurance.
Sainsbury's pet Insurance was completely painless. They handled my claim with the vet, and paid without any question. Top marks!
May 7, 2026
Claim actioned promptly
Prompt payment once claim submitted by vet practise.use of pawtal minimised my own input barring requesting my dogs prior medical history.
April 25, 2026
Very good service A reliable approach…
Very good service A reliable approach to clients and comprehensive assistance in every case
September 2, 2025
Excellent experience with Sainsbury’s…
Excellent experience with Sainsbury’s Pet insurance , my dog had dental surgery . Easy form to fill in , very quick response , paid out just as quick .
April 16, 2026
Quick easy claim after my dog got hit…
Quick easy claim after my dog got hit with a car
October 21, 2025
Compare the market was half the price…
Compare the market was half the price of the official Sainsbury's website
May 11, 2026
Great insurance company
Great insurance company. Paid out my cats insurance claim quickly.
May 1, 2026
Unprompted review
Great renewal price
Amazing service and the price was way cheaper than my renewal elsewhere.
I have known lots of people to use Sainsbury’s before and they always say they are the best around and honestly I’m glad I am with them
May 17, 2026
Unprompted review
I honestly cannot fault the service…
I honestly cannot fault the service with Sainsbury’s Pet Insurance. My dog was referred to a specialist for an operation and they dealt directly with the vet. The claim was pre-approved, so I didn’t have to pay a penny upfront and settlement to the vet was processed really quickly.
I would have been absolutely lost without Sainsbury’s, as it wasn’t a cheap operation. My girl was able to receive the very best care, and I can’t thank them enough!
You hear horror stories about pet insurance at times of need, but having pet insurance with Sainsbury’s took all the stress and worry of money away from me.
May 6, 2026
Unprompted review
I never saw any paperwork
I never saw any paperwork, the vet submitted the claim and about a week later the money appeared in my bank account
September 20, 2025
It s very easy to claim money back on…
It s very easy to claim money back on line. Also the waiting time is short.
December 10, 2025
Great value and the extra nectar points…
Great value and the extra nectar points for joining, website easy to use
May 4, 2026
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