I agree with Margaret! DO NOT ORDER Orders not delivered and no refunds issued Order last November and fed up with being strung along AVOID
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See what reviewers are saying
We bought the tweed cave luxury dog bed (medium) for our 2 year old standard dachshund . He had previously slept very happily in his crate, so this was his first ‘proper’ bed. It was an immediate hit... See more
Company replied
Pet bed really nice when it arrives however the foam insert for the hood was way too big and after trying to fit it into the hood for over 40 mins we gave up and had to measure it and cut it down to s... See more
Company replied
Made to order , very good quality material , easy to attach hood, prompt delivery and packaged very well . Very pleased with the bed , Bert went in it straight away and enjoys sleeping in it , just wi... See more
Company details
Written by the company
Welcome to Pet Prestige, your one-stop shop for the best luxury dog beds for medium to large dogs! We know that your furry friends deserves the best, and that's why we offer a wide selection of high-quality luxury dog beds that are both stylish and comfortable. Our beds are made from the finest materials, including plush fabrics, memory foam, and orthopaedic support, so your dog can relax and unwind after a long day of playing. Plus, our beds come in a variety of sizes and styles to fit any dog's personality. So whether you're looking for a cozy bed for your sleeping beauty or a durable bed for your active pup, we have the perfect bed for you.
Contact info
Lowndes Road, DY8, Stourbridge, United Kingdom
- Hello@petprestigeuk.com
- petprestigeuk.com
3.7
Average
444 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Fabulous quality product
Fabulous quality product, so good, as soon as the one I ordered arrived for our smallest dog, we just knew we had to order a 2nd for our other dog
January 18, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Absolutely top quality products and service
Absolutely top quality material and made,excellent service,easy and prompt from ordering right through to receiving my goods,I will definitely use again and reccomend
January 13, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Grey Cocoon Luxury dog bed & curtains
I ordered the ‘Grey Cocoon Luxury dog bed with Matching curtains in Brand New material’.
Item arrived in good time and quality of this product is excellent. Really sturdy and very soundproofed when the wadding is inserted into the hood section. Only downside is that the fabric of the bed is a different shade/colour to that of the curtains.
January 19, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
I can only apologise regarding the different shades in the curtains but I know we discussed this over message so glad all is ok.
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Gorgeous dog bed
Dog bed was delivered promptly and is really lovely quality. Would recommend. Dog bloody loves it!
January 18, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Definitely recommend!
Brilliant communication from the team and really quick delivery. Thank you
January 11, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Gorgeous bed for my boy
January 11, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Quality Service
Had a great experience felt very personalised; I got a text from Nathan prior to processing my order to check I was happy with everything.
I was initially planning on purchasing from another company (Collared Creatures) but after 3 of my emails got ignored with no response received, I searched for another supplier and found Pet Prestige. The service received was 2nd to none, they clearly understand how important customer service is and demonstrate that to their customers. Many Thanks
January 11, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Easy to deal with and quick delivery
Easy to deal with and quick delivery. Highly recommended
January 4, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
The Nordic dog crate mat arrived…
The Nordic dog crate mat arrived promptly and is perfect for the dog snoozing by the fire. Thanks
January 6, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Ordering process is very straight forward
Ordering process is very straight forward. I liked the fact that a text was received double-checking the bed size was correct.
Tracking of shipment provided and is very helpful. Fast turnaround from order placement.
January 9, 2023
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Similar item received
Similar item received - not one I ordered. It was the communication before the order was received which means that I would stay clear.
I would not deal with them again.
Bad experience.
December 15, 2022
Reply from Pet Prestige
Hello John,
Thank you for your review.
I have dropped you a message to find out which bed you received as all Gorpet products are shipped directly from the supplier.
In terms of communication, we only received one message from you but I can only apologise we didn’t get back to you as quickly as expected, we were in the thick of Christmas orders & deliveries, plus the issues with Royal Mail, unfortunately we suffered delays.
You also mentioned that the discount code wasn’t working, and as mentioned the discount code was for only a specific brand but we still refunded the difference for you.
We are a small business, and we strive to deliver the best service, I can only apologise that you’ve had a bad experience and promise we will do better.
Thanks again for choosing Pet Prestige UK
All the best
Nathan
Best dog bed ever
Such prompt delivery , excellent product and great communication .
December 22, 2022
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Quick response between order and…
Quick response between order and despatch
The only criticism would be that there was no communication from FedEx regarding the delivery date
December 14, 2022
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
package received in excellent…
package received in excellent condition, thank you, very happy with my purchase
December 15, 2022
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Great product at a great price
Fast dispatch and delivery. Great product at the cheapest price.
December 5, 2022
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Fantastic Pet Store!
Bought the Mutts and Hounds Stoneham Tweed Dog Pillow from Pet Prestige UK. Firstly I was extremely happy with the price I paid compared to other websites, secondly Nathan was very good with communication and answering my queries. I will definitely order from this company again and have already recommended to a friend.
November 27, 2022
Reply from Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
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