Petradar Reviews 

649
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the efficient service, noting that setting up alerts and downloading practical posters is remarkably quick and completely straightforward. Many people also value the genuine emotional comfort and timely, useful advice provided by the team during such difficult and stressful searching moments. However, some people mentioned that social media engagement was disappointing, stating that the shared online posts failed to gain traction or sufficient visibility. A few reviewers expressed frustration with the service, feeling that the platform did not help their pet search or encountered occasional technical glitches.

What people talk about most

Service

Customers had positive experiences with service, praising the fast-acting alerts and excellent support that... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the helpful design, useful advice,... See more

Customer service

Users describe profound satisfaction with customer service, frequently praising the very supportive team and... See more

User experience

People report high satisfaction with the user experience, highlighting an excellent and easy-to-use system... See more

Social media

Consumers find social media engagement to be a mixed experience, with some reviewers praising the wide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Petradar delivers excellent communication around lost pets. Posters, social media ads, a dashboard, everything one needs to keep an eye on spreading the news about their pet. In the end my cat was f... See more

Company replied

Rated 5 out of 5 stars

Excellent service, Simba was found nearby. The person contacted PerRadar through the QR code which meant I could contact the finder who helped us retrieve Simba. Whoever needs this service will not be... See more

Company replied

Rated 5 out of 5 stars

I took a chance on this website and I’m glad I did. After talking with some neighbors in my neighborhood, they did make me aware that they had seen the post that was made by this company so everyone w... See more

Company replied

Rated 5 out of 5 stars

Excellent and easy to use. I didn't actually need it cuz thankfully my furry came home. But I will definitely use them again if needed and I will pass along their information to my friends w pets.

Company replied


Company details

  1. Animal Protection Organization

Written by the company

For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

649 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(649)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Got great tips on lost cat.

Got great tips on lost cat.. the poster was made immediately and I premises them and filled the neighbourhood with it .. at last Phoenix is found .. I couldn’t be happier .. thinner and a bit injured but alive and healthy 🙏🙏🙏

September 2, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Hasti,

Thank you so much for your touching message 🙏. We’re overjoyed to hear that Phoenix has been found! 🐾 Even after such a tough journey, it’s wonderful to know they’re back home safe, surrounded by love and care.

You did an amazing job taking action so quickly and covering the neighborhood with posters. That dedication truly makes all the difference. We’re so happy our tools and tips could help you along the way.

Wishing Phoenix a smooth recovery and both of you plenty of peace, cuddles, and rest ahead 🏡💕

With all my warmth,
Alexandra 🐾

Rated 5 out of 5 stars

Great service for missing pets.

I was able to get information out on my missing cat, both online and by printed poster, very quickly. Luckily she returned this evening. Thank you Petradar.

September 7, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Pamela,

Thank you so much for your lovely words ❤️. We’re so happy to hear that your cat made it back home safely. What a wonderful moment that must have been! 🏡

It means a lot to know that our tools helped you spread the word quickly. We know how nerve-wracking those hours can feel, and we’re truly glad we could make things just a little bit easier for you.

Wishing you and your furry friend lots of calm, cuddles, and quiet days ahead 💕

Warmest wishes,
Alexandra 🐾

Rated 5 out of 5 stars

Great and simple to use

Great and simple to use

September 6, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Ines,

Thank you so much for your lovely feedback 💛🐾. We’re so happy to know you found PetRadar easy to use!

Your kind words mean a lot to our team, and we’re sending lots of warmth and cuddles to you and your furry friends!

Warmest wishes,
Alexandra 🐾

Rated 5 out of 5 stars

Pet Radar

The poster was hugely helpful, found by neighbour in their garden. Thanks your help has been invaluable.

September 3, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Dorothy,

Thank you so much for your wonderful message! ✨ We’re so happy to hear that the poster helped!
Stories like yours remind us why we do this every day🧡

With heartfelt thanks and warm wishes,
Alexandra 🐾

Rated 5 out of 5 stars

Very helpful

August 19, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Flavia,

Thank you so much for your kind review!

We’re so glad you felt helped, and we’re sending lots of warmth and cuddles to you and your furry friends! 💕

With gratitude,
Alexandra 🐾

Rated 5 out of 5 stars

Great company!

Having ready-made flyers which saved us time. Missy came back on her own just showing up at our door. It was amazing and we were overjoyed. Thank you so much for your help in this search and to everyone who kept watch. I appreciate it more than I can say.

August 9, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Ana,

Thank you so much for your touching words 💛. We’re so happy to hear that the flyers helped make things a little easier in such a stressful moment.

And what wonderful news that Missy found her way back home on her own! 🐾✨ We can only imagine the joy of seeing her appear at your door again! What a magical moment that must have been 🏡

We’re grateful for your trust and so glad we could be part of this happy ending. Sending lots of cuddles to Missy and warm wishes your way!

With joy,
Alexandra 🐾

Rated 1 out of 5 stars

Useless

I payed 300 sek for the posts of my missing pet to not get any traction nor interactions, literally 0!!!!, you might as well just share the post by yourself in fb groups, worst money spent, they just take advantage of the desperation of people looking for their loved pets, save your money

July 21, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Chloe,

Thank you for sharing your feedback. I’m really sorry to hear that you felt unsupported during such a stressful moment 😔.

Your campaign was created and launched right away. Thankfully, your furry friend was found the very next day 🐾💖. Because the search ended quickly, the ads didn’t get the chance to build the traction they normally do over the full run. Our alerts are always ads (not simple posts), designed to reach local neighbors in the area where a pet goes missing 🙏.

Most importantly, we’re just relieved that your pet is safe back home where they belong 🏡.

Thank you again for your feedback, and we wish you and your furry companion all the very best moving forward.

Warm regards,
Alexandra 🐾

Rated 1 out of 5 stars

This website is a scam

This website is a scam. They claim that they will post your missing pet info on FB and Instagram, but the FB page hasn't been active since 2024 and the Instagram account doesn't exist.

July 19, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear James,

Thank you for taking the time to share your thoughts. I’m truly sorry for the stress and frustration you went through. We know how overwhelming it is when a beloved pet goes missing, and the last thing we’d ever want is for any pet parent to feel let down.

Just to clarify, as soon as you registered your furry friend as missing, we set your campaign live right away. It ran as promised, and we also used Instagram ads (not simple posts), because ads are what actually reach thousands of local neighbors in the area where a pet is lost 🙏.

We also replied to your private messages straight away with the correct links, along with answers to all of your questions, but sadly we never heard back from you. I truly wish it had felt clearer in the moment, because our only goal is to make a stressful time a little bit easier.

Warmest wishes,
Alexandra 🐾

Rated 5 out of 5 stars

Thank you PerRadar

Thank you. He came home himself but you only need one person to respond to an ad. Could make all the difference. During our search we were hit with bad news. A cat had been killed by a car and found by its owner over the local beach. This sounded like Barney but another poor girl lost her beloved pet and some callous person had just dropped that cat in a bin. We had an hour in which we believed he'd been killed. If they're missing you need to get them back quick so I do definitely recommend PetRadar

July 9, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Denzil,

Thank you so much for your touching words, and I’m deeply sorry you had to go through that moment of heartbreak thinking Barney might have been the cat found near the beach 😢💔 What an emotional rollercoaster that must have been… My heart goes out to the girl who lost her companion in such a heartbreaking way too.

You’re absolutely right: it only takes one person to see an ad and speak up, and that can change everything.

But, I’m so relieved to hear that Barney made his way back home safely! What a brave little adventurer 🐱💛

Thank you for recommending us in such a powerful way. If you ever need us again, you can always count on us.

Warmest hugs,
Alexandra 🐾

Rated 5 out of 5 stars

Very quick service

Very quick service. My Odin has been found. I'm so grateful 🙏

July 1, 2025
Unprompted review
Petradar logo

Reply from Petradar

Dear Maria,

What wonderful news!! 🥹💖

I'm so relieved to hear that Odin is back home. What a huge moment! Thank *you* for trusting us to be part of his search 🙏

Big hugs to you and brave Odin 🐾💛

Always here if you ever need us again!

With warmth,
Alexandra 🐾

Rated 5 out of 5 stars

Very useful and I believe helped our…

Very useful and I believe helped our cats return

June 24, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hey dear Annie,

Thank you so much! 😻💛

I’m beyond happy to hear that your cats returned! What a beautiful outcome! Whether it was the posters, the listings, or the awareness spread online, I’m so glad we could play even a small part in helping them find their way back 🙏✨

Sending lots of cuddles to your furry explorers and warm wishes your way 🐱💕

With joy,
Alexandra 🐾

Rated 4 out of 5 stars

I found this website trustworthy but…

I found this website trustworthy but not sure how they really help people who missed their animals.

June 25, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello,

Thank you so much for your honest feedback, Niloo 💛

I’m really glad you found PetRadar trustworthy! That’s something we truly care about, especially when emotions are running high and every minute matters 🙏

Just to clarify a little: we support pet parents with free tools like posters, listings, sighting forms and guidance, and for those who choose it, we also run targeted social media ads to help spread the word in the local area 🎯.

If there’s anything specific that felt unclear, I’m always here to explain further 💬

Warmly,
Alexandra 🐾

Rated 5 out of 5 stars

Good tool to support / extend your…

Good tool to support / extend your search to get more search range. Easy to use and 12 hours updates. Fair price.

June 21, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hey there dear pet parent,

Thank you so much for your kind words! 🌟
It truly means a lot to know that you found PetRadar helpful and easy to use, especially in such an emotional time. We're glad the updates brought some reassurance 🙏💛

Sending you and your furry friend lots of love and positive thoughts, and thank you again for taking the time to leave this review!

With warmth,
Alexandra 🐾

Rated 5 out of 5 stars

Easy to use and gives peace of mind

So easy to use and give peace of mind that you're reaching as many people as possible

June 7, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hey dear pet parent,

Thank you so much for your lovely words 💛

We know how overwhelming it can be when a pet goes missing, so hearing that our tools were easy to use and brought you peace of mind truly means everything 🙏✨

Big hugs to you and your furry companion,
Alexandra 🐾

Rated 4 out of 5 stars

Overall very helpful!

Overall very helpful, the campaigns were seen by lots of people in our local area. Could do with less AI-generated images on their website, but I appreciate the service for their help.

May 28, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi there,

Thank you so much for your honest review, and I’m really glad to hear that the campaigns helped raise awareness locally 🐾✨ That’s exactly what we hope for in every search.

I also appreciate your note about the AI-generated visuals. Some images on our site are indeed illustrations, especially when showing general examples or explanations, but your feedback is really valuable as we continue to improve the experience! 🙏

Wishing you and your furry friend all the best,
Alexandra 🐾

Rated 5 out of 5 stars

Quick response and poster sent

They send me a poster to be used to look for my pet! I didn’t need it as my furbaby was hiding near my house but was good to have such a quick response

May 25, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi Maria,

Thank you so much for your kind words! I’m really happy to hear your little furry friend was found nearby. Sometimes they’re closer than we think, just tucked away 😅

Even though you didn’t end up needing the poster, I’m glad our quick response brought a bit of comfort during those stressful first moments.

If you ever need us again, we’ll always be here.

Warm hugs,
Alexandra 🐾

Rated 5 out of 5 stars

I received an email saying there had…

I received an email saying there had been a sighting of my cat from Petradar which was reassuring, even though my cat had returned home.

May 19, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Carol,

Thank you so much for sharing this! I’m really glad to hear that the sighting alert felt reassuring, even if your cat had already made it home by then 🐾💛

Wishing you and your little explorer many calm and cuddly days ahead!

Alexandra 🐾

Rated 3 out of 5 stars

Good service

Good service

May 10, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Claire,

Thank you for your review — I’m really glad to hear you felt the service was good 🙏

If there’s anything you feel we could’ve done better, we’d truly love to hear it. We’re always looking to improve and support pet parents in the best way possible 💛

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Best service out there!

Best service out there!

We found our beloved cat (Turshu) after 4 days, thanks to the PetRadar!

May 10, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Namık,

So happy to hear that Turshu made it back home safe — four days can feel like forever when a beloved pet is missing! 🐾💛
Thank you so much not only for sharing this wonderful update, but also for taking the time to leave us a review. It really means a lot to us.

Wishing you and Turshu many peaceful, cuddly days ahead, and hopefully no more adventures for a while! 😺

Alexandra 🐾

Rated 5 out of 5 stars

It's an awesome option...the search was…

It's an awesome option...the search was in the queue right away...and it helped my wife feel like we were doing something to find him...like i said it was a great option to have in a situation where you feel helpless

May 8, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Mark,

We really appreciate you taking the time to share this.

It means a lot to hear that the search tools gave you and your wife something concrete to do during such a stressful moment. Feeling powerless is the worst part, and we’re glad this helped bring a bit of direction and support.

Wishing you both many calm and cuddly days ahead with your little one back home 💛

Alexandra 🐾

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