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Rated 4 out of 5 stars

Such an easy to use site, however, editing was a bit difficult, as others have previously stated. This needs to be fixed to allow proper editing further down the page, otherwise a helpful site, despit... See more

Rated 5 out of 5 stars

PetRadar was very supportive and their advice and posters invaluable. I would recommend any missing pet owner to use them. I cannot vouch for their social media posts but, hey ho, my 1yr old cat cam... See more

Company replied

Rated 5 out of 5 stars

After i lost my pet, petradar was the best website from which i could make and download the posters that allowed facilitated the spread of the news and to reach the community to bring my son back home... See more

Company replied

Rated 5 out of 5 stars

Thankfully Roxanne has been returned and is happily reunited. While we didn’t have hits from your site it was really encouraging to see the numbers of individuals who read the ad. And the support and... See more

Company replied

Company details

  1. Animal Protection Organization

Written by the company

For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

563 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Such an easy to use site

Such an easy to use site, however, editing was a bit difficult, as others have previously stated. This needs to be fixed to allow proper editing further down the page, otherwise a helpful site, despite being a little pricey.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

More people should know about this site!

It's great to have a free platform to post a missing animal as I'm not on social media

April 18, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi Charlotte,

Thank you so much for your kind words 🙏
It really means a lot to hear that the platform was helpful to you 💛
Making sure that everyone has a way to spread the word, even outside of social platforms, is something that’s really important to us.

We truly appreciate you taking the time to share this, and we’re wishing you and your pet all the very best!

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

After i lost my pet

After i lost my pet, petradar was the best website from which i could make and download the posters that allowed facilitated the spread of the news and to reach the community to bring my son back home

April 13, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi Denisa,

Thank you so much for your kind review 🙏
We’re really glad that the posters helped you spread the word and reach people around you.

And I have to say… calling your pet your “son” says everything about the bond you share 💛🐾 I’m so happy he made it back home to you!

Wishing you both all the love and many safe, happy moments together!

Warm regards,
Alexandra 🐾

Rated 4 out of 5 stars

User friendly

Il est tres facile de rentrer les informations de l'animal disparu/perdu.

April 11, 2026
Unprompted review
Petradar logo

Reply from Petradar

Bonjour Aimée,

Merci beaucoup pour ton retour!

On est ravis de savoir que tu as trouvé la plateforme simple et intuitive à utiliser 💛
On essaie vraiment de rendre le processus le plus fluide possible, surtout dans des moments déjà stressants.

Et si jamais tu as des idées ou des suggestions pour améliorer encore l’expérience, n’hésite surtout pas à nous les partager; ça nous aide énormément à mieux accompagner les autres propriétaires 🙏

On te souhaite tout le meilleur pour la suite,
Alexandra 🐾

Rated 5 out of 5 stars

This app helped me to find my cat and…

This app helped me to find my cat and to keep hope to find her with the messages of people who reacted to my post… I made some flyers and that was really helpful… so thank you for the messages and thank you for this app

April 11, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi Ana,

Thank you so much for your beautiful message 🙏
It really means a lot to hear that we could be part of your journey in finding your cat 💛
We’re so happy your fluffy friend is back home, and that you didn’t give up along the way!

Wishing you both lots of peaceful and happy moments together!

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

PetRadar was very supportive and their…

PetRadar was very supportive and their advice and posters invaluable.
I would recommend any missing pet owner to use them.
I cannot vouch for their social media posts but, hey ho, my 1yr old cat came back by himself 14 days after going missing, possibly because I left my t-shirt (scent) outside following PetRadar advice.

April 9, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Tuan,

Thank you so much for sharing this 🙏
We’re really glad to hear that the guidance and posters were helpful during that time. It can be such a stressful experience, especially with a young cat.

And what amazing news that your cat came back after 14 days!
The scent tip you mentioned is actually something we see help quite often, so it’s really nice to hear it may have played a role in your case.

We also appreciate your honest note about the ads. Every situation is a bit different, but we’re just happy that in the end, your little one made it back home safely.

Wishing you both lots of calm and happy moments ahead 💛

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

In a new home.

Just being able to list Nala was a tremendous comfort, and relieved a lot of distress, knowing that help was available to locate her. Thank you❣️

April 9, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Barbara,

Thank you so much for taking the time to share this 🙏
It truly means a lot to us to know that we could bring even a bit of reassurance during such an overwhelming moment 💛

Wishing you and Nala all the very best, and lots of peaceful, happy moments together!

Warm regards,
Alexandra 🐾

Rated 1 out of 5 stars

Scam.

Scam.

Paid the fee to post advert of our missing cat. But nothing has gone live, which we have checked across multiple accounts.

For clarity, I have contacted Petradar and asked for proof that this was posted. The 'proof' they sent was a link to a 'demo ad', which is not live for anyone. This is clearly a scam.

They are the worst type of people, using peoples grief and fear for personal profit.

April 4, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi Andrew,

We’re sorry to hear that you feel this way.

At the same time, we haven’t had the opportunity to look into your specific case or understand what may have caused this impression. We respond to every request and are always available to check, explain, and resolve anything that may seem unclear.

Without that direct exchange, we have no indication that something wasn’t working as intended, and calling a service a "scam" without first giving us the chance to look into it does not reflect how we operate.

If something didn’t appear as you expected, we would have gladly reviewed it and clarified things for you.

We're always here to help, but we do need to be contacted in order to do so.

Alexandra 🐾

Rated 5 out of 5 stars

Your posters which I put in area helped…

Your posters which I put in area helped to find my cat Ozzy!

March 30, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear pet parent,

This made us so happy to read! Thank you so much for sharing 🙏

We’re incredibly glad to hear that Ozzy is back home safe.
Thank you for trusting us to be part of your search . Stories like yours truly mean the world to us 💛

Wishing you and Ozzy many happy moments together!

Alexandra 🐾

Rated 1 out of 5 stars

It is a useless website

It is a useless website . I paid $147 dollar for 1.5 radius posting information and receive 0 reply or tip . While I posted for free from Pawboost and received helpful tip to find my pet there within less 1 hour from the post on Pawboost . I requested my refund less than 24 hrs from paying for their helpless services

March 28, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi Tracy,

We're sorry to hear that you feel this way and we truly understand how stressful and emotional it is when a pet goes missing 😔

As explained in our previous communication, the service you purchased with PetRadar is targeted social media advertising, and your campaign delivered over 11,000 local views to help raise awareness in your area.

We completely understand how important it is to receive sightings quickly, and we truly wish we could guarantee that. Unfortunately, no platform can control whether the people who see an ad have relevant information or come forward. As much as we would love for tips to come in every time, this is not something anyone can guarantee.

That said, we’re genuinely so relieved to hear that Bootsie was found safe. That’s always what matters most 💛

All core tools (posters, website listing, sighting form, guidance) are provided free of charge. The paid portion specifically covers advertising costs with third-party platforms, which are incurred once a campaign goes live and are therefore non-refundable, as outlined in our policy.

We wish you and Bootsie all the very best going forward,

Alexandra 🐾

Rated 5 out of 5 stars

Helpful supportive company

Helpful supportive company, great posters, returned the same day as campaign started after a full week, so relieved she's home

March 24, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Gail,

Your message genuinely made us smile; thank you for taking the time to share this 🙏

A whole week of not knowing… and then everything turning around so quickly! I can only imagine the mix of worry and then pure relief when she was finally back where she belongs 💛

It means a lot to hear that the posters and support helped along the way.

Wishing you many calm, happy days ahead together, with no more unexpected adventures 😅

Alexandra 🐾

Rated 5 out of 5 stars

Great Service!

The ease in settng up the account! Plus the broadcasting of information of your lost pet getting out there on so many platforms.

March 20, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Edie,

Thank you so much for your kind words and for taking the time to leave such a thoughtful review 🙏 It really means a lot to us.

We’re so glad to hear that setting everything up was easy 💛
Thank you again for sharing your experience.

Wishing you and your furry friend many happy days together,
Alexandra 🐾

Rated 5 out of 5 stars

Fuzz came home with help from posters…

Fuzz came home with help from posters pet radar provided fantastic results and would definitely recommend always keep faith happy ending

March 5, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Adele,

Thank you so much for your kind words, and what wonderful news that Fuzz is back home safe! 🐾💛

We’re so happy to hear that the posters helped and that your search had a happy ending. Stories like yours truly mean a lot to us and give hope to other pet parents going through the same situation.

Wishing you and Fuzz many happy moments together ✨

Alexandra 🐾

Rated 1 out of 5 stars

Complete waste of time and money

Complete waste of time and money. The QR code on the poster doesn’t work (lost 2 days trying to get it fixed) and the sponsored social media reach doesn’t seem effective. Better off with Pawboost or doing your own social media posts to lost animal pages. Very disappointing.

March 14, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Gina,

Thank you for your feedback.

We’re very sorry to hear about your experience and understand how stressful and time-sensitive it is when a pet is missing. Situations like these are incredibly difficult, and we truly empathize with what you’ve been going through.

Regarding the QR code: we investigated this thoroughly and tested it multiple times on our side, where it correctly opened your pet’s page. We also provided troubleshooting steps and asked for additional details so we could identify what might be happening on your device, but unfortunately did not receive that information to investigate further...

We genuinely tried to assist and resolve the issue as quickly as possible, and we’re sorry this did not meet your expectations.

Alexandra 🐾

Rated 5 out of 5 stars

A real ray of sunshine

This app is really a ray of sunshine in the dark world of missing pets!

March 6, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello Vlad,

Thank you so much for your kind words and for taking the time to leave a review. It truly means a lot to us 🙏.

Knowing that the platform could bring even a little light during such a stressful time is exactly why we do what we do. We wish you and your furry companion all the very best.

Warm regards,
Alexandra🐾

Rated 5 out of 5 stars

My Cat Returned After a Week - Keep Looking

I don't know if the campaign helped find my cat Maggie. I enlisted PetRadar's social media campaign on the 7th day she'd been missing. The posts had over 3000 local views. It's possible a neighbour saw my post asking people to check their locked sheds and let her out, as she turned up in our next-door neighbour's yard the following morning on the 8th day. I've read people complain about the cost of PetRadar's social media campaigns; from experience, I understand that they're expensive to run due to Facebook and IG advertising costs. I wanted many locals to see my post, and I was prepared to pay for it. I already made my own flyers, and letterbox dropped 200 of them. However, I did get many handy tips from PetRadar's website over the past 7 days, which I utilised. I was about to put PetRadar posters in public places and felt better knowing I could use the QR code to help protect my privacy and help avoid scammers. Last night, I read many reviews from people who got their cat back after a week; they gave me hope. Today, I was preparing to door-knock neighbours to ask them to make sure Maggie wasn't locked in a shed. It was PetRadar who gave me the confidence to do so. I believe PetRadar's free and paid services are worth 5 stars. Maggie came back after 7 days and 10 hours. If you read this, don't give up.

March 5, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Cheryl,

Thank you so much for taking the time to share such a thoughtful review.
Messages like yours mean a lot to us, because they remind other pet parents that even when the days feel long and uncertain, reunions are still possible. Stories like Maggie’s truly help give hope to people who are going through that same difficult wait.

It also means a lot to hear that the tips, guidance, and tools on the platform were helpful during your search and helped you feel supported along the way 🧡.

Thank you again for your kind words and for taking the time to write this. We wish you and Maggie many peaceful and happy moments together!

Warm regards,
Alexandra 🐾

Rated 4 out of 5 stars

Quick and easy to use

Quick and easy to use. Supportive and basic stuff foc. Recommended

March 4, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Sandy,

Thank you for taking the time to leave a review. We really appreciate it.

It means a lot to hear that you found the platform easy to use, and that the support was helpful during the search. If you ever have any ideas on how we could improve things even further, we’re always happy to hear them 🙏.

Wishing you and your furry companion all the very best.

Warm regards,
Alexandra🐾

Rated 5 out of 5 stars

The efficiency and reassurance

The efficiency and reassurance

February 28, 2026
Unprompted review
Petradar logo

Reply from Petradar

Dear Helen,

Thank you so much 🤍

It truly means a lot to hear that you felt both supported and reassured during such a stressful time.
We’re really grateful you took a moment to share this.

Wishing you and your furry friend all the very best ahead,
Alexandra🐾

Rated 5 out of 5 stars

They’re great

January 13, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Roger,

Thank you so much for taking the time to leave a review. We truly appreciate it 🙏 It means a lot to know that you had a positive experience.

Wishing you and your furry friend all the very best, and hopefully only happy, peaceful days ahead!🤍

Warmly,
Alexandra 🐾

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